Heritance Ahungalla

Heritance Ahungalla Reviews

Heritance Ahungalla

Galle Road, Ahungalla, Galle, Southern Province, 80562, Sri LankaView Hotel Details
Heritance Ahungalla
Heritance AhungallaHeritance AhungallaHeritance Ahungalla
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Heritance Ahungalla Guest Reviews

4.2/5
Very Good
67 review
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.2
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All reviews(67)
Positive reviews(50)
Reviews with photos/video(24)
Negative reviews(4)
RubySL
Deluxe King Room
Stayed in Jun 2024
Couples
3 review
4.2/5
Very Good
Posted on Jul 3, 2024
location is best.kind and friendly staff. couldn't change the temperature of A/C.
Guest User
Deluxe King Room
Stayed in Sep 2023
Couples
2 review
5.0/5
Outstanding
Posted on Oct 22, 2023
The breakfast needs to be changed everyday ! Same breakfast for 3 days becomes boring
Response from Property: Dear Guest,Greetings from Heritance Ahungalla !It was a great pleasure to have you staying with us and we would like to thank you for taking the time to provide us with your feedback on your recent stay at our hotel. We would like to apologize that we could not meet your expectations with certain areas and appreciate that you shared your feedback with us, as it offers valuable insights for improvement. Once again, thank you for your feedback and we are looking forward to welcoming again in the future.Wish you a pleasant day,Thank you.Warm Regards,Sisira SenaratneGeneral Manager
Guest User
Deluxe Room
Stayed in Oct 2023
Family
1 review
3.2/5
Posted on Nov 6, 2023
Food was good, service was poor. Had to ask for an iron twice. Location was isolated. It is undergoing a renovation, which was very disruptive.
Response from Property: Dear Guest,Greetings from Heritance Ahungalla!First and foremost, we thank you for visiting Heritance Ahungalla. As a brand that constantly focuses on delivering exceptional experiences, we regret noticing that your most recent visit has been inconvenient as mentioned. We thank you for bringing this to our attention since it will lead us to deliver an improved experience.Kindly be assured that we will share this with the relevant departments to take action where applicable.We hope to see you again soon.Thank you,Warm RegardsSisira SenaratneGeneral Manager
Guobaobaoxiongmaomao
Deluxe Room
Stayed in Aug 2024
Travel with friends
109 review
5.0/5
Outstanding
Posted on Sep 6, 2024
It is about an hour's drive from Galle Fort, close to the sea, and has a large infinity pool. The breakfast is quite rich and the waiters are quite enthusiastic. However, there are no restaurants nearby, so you can only eat in the hotel.
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Laoliha
Luxury Room
Stayed in Jul 2024
Family
19 review
4.5/5
Great
Posted on Aug 25, 2024
Facilities: Old hotel, old facilities, but well maintained. Hygiene: Very good. Environment: Perfect. Service: As soon as you enter the lobby, there is an interesting welcome gift, which is the container in the picture below. The spices are mixed with rock sugar and taste very strange. The waiters are very patient.
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TKO3514
Deluxe King Room
Stayed in May 2024
Travel with friends
9 review
3.2/5
Posted on Jul 11, 2024
The location is good, right in front of the sea. But there's not much around. The price is pretty cheap, so maybe that can't be helped. The first floor smells moldy. Rooms on the second floor or higher seem fine.
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Anonymous User
Deluxe King Room
Stayed in Jan 2024
Couples
40 review
5.0/5
Outstanding
Posted on Feb 22, 2024
A very good hotel, designed by the famous Sri Lankan designer Bawa. This trip is a hotel series specially selected by the designer friends, and it lives up to expectations. Hope to stay here again in the future.
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Guest User
Deluxe Room
Stayed in Oct 2023
Travel with friends
50 review
5.0/5
Outstanding
Posted on Jan 7, 2024
Great hotel with large and small courtyards designed by the famous architect Bawa
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Guest User
Deluxe King Room
Stayed in Jun 2023
Solo travelers
40 review
1.0/5
Posted on Jul 23, 2023
The price of this hotel on the day was much cheaper than the booked price, which made people feel very speechless. The location of the hotel is still relatively remote, unless you charter a car yourself, public transportation is quite inconvenient
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Guest User
Deluxe Room
Stayed in Nov 2022
Family
10 review
4.2/5
Very Good
Posted on Dec 22, 2022
The infinity pool of Bawa architecture is a wonderful hotel. Many of the customers seemed to be from Sri Lanka. There were many people like honeymooners, but there were surprisingly many families and families. Although the hotel was a little old, it was solidly built and there was no problem with the plumbing. Service outside the restaurant was very good. The restaurant seems to take more than 30 minutes to bring out what you ordered at lunch. And it was a little cold. Coffee for breakfast also took quite a while to come out. Housekeeping and receptionists were very nice.
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Guest User
Deluxe King Room
Stayed in Sep 2023
Family
1 review
4.5/5
Great
Posted on Dec 30, 2023
Great hotel with a great swimming pool!! I recommend
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Travel36427000143
Stayed in Dec 2024
Family
5.0/5
Outstanding
Posted on Jan 15, 2025
The pool was very nice and I loved how I could go to the beach every day. The views are beautiful and the rooms are excellent. Room service is great too. Comfy bed, nothing to complain about. Very wide variety of delicious breakfast foods. Had a great time with my family. You need to come here!!!
Response from Property: Dear Valued Guest, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a great time with your family. It’s fantastic that you enjoyed the pool, the beach access, and the beautiful views, as well as the comfort of your room and the delicious breakfast variety. We’re also glad that our room service met your expectations! Your recommendation means a lot to us, and we’d love to welcome you and your family back for another memorable stay. Thank you once again for choosing our hotel! Warm regards, Management Team
Jūlija T
Stayed in Dec 2024
Family
4.0/5
Very Good
Posted on Jan 11, 2025
The hotel is huge, rooms are big and there are never queues. Pools are good and the pool boys also nice. The housekeeping staff, especially Rukmal is amazing. Downside; The hotel has terrible price policy. You need to pay for everything + 18% and extra service charge. The prices are huge and complexity unfair. This is the reason why I will not return here.
Response from Property: Dear Valued Guest, Thank you for sharing your feedback! We're glad to hear that you enjoyed the spacious rooms, the pools, and the friendly staff, especially Rukmal, who made a positive impact on your stay. We truly appreciate your insights. We also understand your concerns regarding the pricing policy, and we apologize for any inconvenience this caused. Your feedback is invaluable, and we will certainly take it into consideration as we work to improve our guests' experience. We hope you’ll consider returning in the future, and thank you again for your thoughtful comments! Warm regards, Management Team.
Tamiltravellerms
Stayed in Dec 2024
Family
5.0/5
Outstanding
Posted on Jan 2, 2025
Must visit luxery property in bentota...amazing staff anf service...excellent room size and view...large poool...private cleaned beach ....large buffet ...nothing to complain about this hotel...its a complete package..spa is must try in this hotel....reception and restuarant staffs are well trained and offered awesome experience..one will melt in their hospitality....definitly will come back to this hotel...
6/9
Response from Property: hank you so much for your wonderful review! We are thrilled to hear you had such a fantastic experience at our hotel. It’s great to know you enjoyed the spacious rooms, stunning views, large pool, and our private beach. We are also pleased that our staff, especially at the reception and restaurant, made your stay memorable with their warm hospitality. We truly appreciate your kind words and look forward to welcoming you back for another exceptional experience. Warm regards, Heritance Ahungalla Management Team.
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 23, 2024
We were blown away by the exceptional gestures from the team. It’s amazing to see such service driven passionate team. Special thanks to Rebecca Chamuditha, AST FM Kavindu and the cheff who made our stay great. Heritance always have jewel of people.
Response from Property: Dear Sirisara, Thank you so much for your kind words! We are thrilled to hear that you had such a memorable experience at Heritance Ahungalla. Our team truly goes above and beyond to ensure every guest feels special, and it’s fantastic to know that Rebecca, Chamuditha, Kavindu, and our chefs made your stay even more exceptional. We are incredibly proud of our team, and your feedback reaffirms how lucky we are to have such passionate and dedicated individuals with us. Thank you again for your generous compliments. We hope to welcome you back soon for another unforgettable stay at Heritance Ahungalla. Warm Regards, Nelka Kulasekara Assistant Front Office Manager