Atour Hotel

Atour Hotel Reviews

Atour Hotel

16 Douxi Road, Gulou District, Fuzhou, Fujian, 350001, ChinaView Hotel Details
Atour Hotel
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Atour Hotel Guest Reviews

4.8/5
Excellent
2632 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2632)
Positive reviews(2601)
Reviews with photos/video(206)
Friendly front desk staff(213)
Delicious breakfast(212)
Quiet & comfortable(180)
Easy to get around(148)
Convenient parking(98)
Close to metro(40)
Perfect for business trips(35)
Nice elevator(27)
Negative reviews(31)
shelly wen
Superior Room (2 beds)
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 21, 2024
Great hotel,  very convenient to bus and underground station,  clean rooms fabulous breakfast,  special thanks to breakfast chef  Li Chen 😀 freshly cooked local traditional noodles with various fish balls, dumplings and vegetables. Front staffs are very helpful 👌 as well. They welcomed us with drinks. Will recommend the hotel to my friends.
6/8
Michael Andrew
Jimu Bath-Enjoyment Double Bed Room
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Great location within the city with the addition of the two small lakes and perimeter boardwalks. Lots of beauty on the walls. Breakfast is expansive and covers a small western offering including coffee. Salad items as well as Fresh fruit and cooked vegetables. Mix individual noodles, dumplings, mushrooms, veggies to create your own flavoured hot breakfast. Pastries and sweeter items for those who need the hit!😁 Good compact gym for the keen plus a laundry with washing machines and dryer. Full laundry service available or partial, you choose. We stayed twice, with a trip out of Fuzhou mid-week, both rooms were quiet and serene, large comfy bed, crisp sheets and a couple of pillow types to choose from. (You can buy crisp new bedding and pillows to take home from the lobby, if desired). I liked the operability of the windows that allows fresh air to enter and refresh the rooms plus closes tight to exclude outside noises for a tranquil sleep. It even has a robot that delivers your take-out (online orders) to your door, including beer ( if you order it😁) plus delivered a bottle opener to open the beer 👍👍 Good service and staff very friendly. Will return next visit.
6/13
Response from Property: Dear little master, thank you for praising Doll, thank you for your support and love for us. We always treat the guests living in Yaduo as our family, our friends and our good neighbors to provide you with a more comfortable and pleasant stay experience, solve your actual problems in your stay, and let you be your family, friends and neighbors even though you are away from home, When you need it, we are all around you. We don't make you feel lonely. We care about you. It is the right thing for everyone in Yaduo to do. There is no best but better. We never stop pursuing. Welcome to Yaduo Hotel again. We wait for you to come back~
Guest User
Superior Double Room
Stayed in Apr 2024
Couples
1 review
4.7/5
Amazing
Posted on May 28, 2024
Very good location. The staff are helpful and friendly also! Happy trip there
Guest User
Executive 2-bed Room
Stayed in Sep 2024
Couples
5 review
4.7/5
Amazing
Posted on Nov 4, 2024
Great location. Enjoyed our stay here.
Response from Property: 親愛的小主您好呀,謝謝您的朵兒們誇讚哦,謝謝您這麼支持這麼喜歡我們,我們一直把住在亞朵的客人當做我們的家人,我們的朋友,我們的好鄰居,為你提供更加舒適愉快的入住體驗,解決你在入住的實際問題,讓你雖然在外地但是大家就是你的家人朋友鄰居,在你需要的時候喊一句我們都在你身邊,不讓你感覺孤獨寂寞,關心你體貼你是每一個亞朵人都應該做滴,沒有最好只有更好,我們一直不停止追求,歡迎您再次光臨亞朵酒店,我們等您回來呦~
kim soon goh
Superior Double Room
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 1, 2024
Frontdesk staff were very helpful. The location was great. It is near main cultural area.
Response from Property: 人生旅途中的交集,相遇,是一份意外的驚喜。朵兒有緣遇到了您,更是一闕優美的斷章。緣為何來,莫問因由。衹願,就這樣,且歌且吟,且行且暖,且暖且惜。
Guest User
Superior Room (2 beds)
Stayed in Dec 2023
Family
2 review
3.7/5
Posted on Jan 14, 2024
Reasonable accommodations with friendly and helpful staff no smoking areas are a plus
Response from Property: I didn't receive your 5 points positive review, and Duo’er is a little sad. We are committed to providing the ultimate service to every friend who comes to Yaduo, so that you can feel the tradition and comfort different from other hotels. Duo'er will work even harder and look forward to meeting you again!
VANGELISTA
Jimu Bath-Enjoyment Double Bed Room
Stayed in May 2023
Business travelers
4 review
3.0/5
Posted on Jun 19, 2023
Hotel old style, room are very old, staff is kind, closed to subway station, breakfast with poor western options
Response from Property: 親愛的朵友:沒能給您留下滿意的入住體驗,朵兒感到慚愧~~向您表示真誠的歉意!您在入住過程中如果有什麼問題歡迎您第一時間告訴朵兒,朵兒一定盡全力為您排憂解難的,也懇請小主能再給朵兒一次機會,讓朵兒有所彌補,希望下一次的相遇,會有更多的美好哦~~
Foucault
Superior Room (2 beds)
Stayed in Jan 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 16, 2023
I enjoyed my stay at Atour greatly. There was a warm welcome from the moment I arrived in the form of a welcome smile and a hot cup of tea. The little wheeled-robots that walk around and call themselves 'xaio peng you' are sweet. The thing that matter to me when staying in a hotel is the level of peace and quiet that can be obtained. Levels of both of these were great at this hotel primarily because of the build-quality of the building; no over-hearing the person in the room next door at this hotel. Staff are also non-intrusive and allow you to rest in their quest to keep the hotel clean. I will be using this hotel again when in Fuzhou next. Thanks.
Response from Property: Dear friend, thank you for your praise , thank you for your support and love for us. We always treat the guests living in Atour as our family, our friends and our good neighbors to provide you with a more comfortable and pleasant stay experience, solve your actual problems in your stay, and let you be your family, friends and neighbors even though you are away from home, When you need it, we are all around you. We don't make you feel lonely. We care about you. It is the right thing for everyone in Atour to do. There is no best but better. We never stop pursuing. Welcome to Atour Hotel again. We wait for you to come back~
Guest User
Suite
Stayed in Dec 2022
Travel with friends
52 review
5.0/5
Outstanding
Posted on Feb 1, 2023
The hotel is well-located, within walking distance to the main historical and tourist attractions. The room we booked was clean, spacious and with river/canal view. The road in front of the hotel is a one-way road, so when hailing for a taxi we usually need to cross the road to wait for it, but it is not a busy road. The staff were friendly and the breakfast was excellent with both local specialties and western style choices on offer. The hotel also has a good self-service laundary unit on the 6th floor.
Response from Property: Dear little master, thank you for praising Doll, thank you for your support and love for us. We always treat the guests living in Yaduo as our family, our friends and our good neighbors to provide you with a more comfortable and pleasant stay experience, solve your actual problems in your stay, and let you be your family, friends and neighbors even though you are away from home, When you need it, we are all around you. We don't make you feel lonely. We care about you. It is the right thing for everyone in Yaduo to do. There is no best but better. We never stop pursuing. Welcome to Yaduo Hotel again. We wait for you to come back~
Guest User
Executive Queen Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 17, 2024
nice!
Response from Property: 親愛的小主您好呀,謝謝您的朵兒們誇讚哦,謝謝您這麼支持這麼喜歡我們,我們一直把住在亞朵的客人當做我們的家人,我們的朋友,我們的好鄰居,為你提供更加舒適愉快的入住體驗,解決你在入住的實際問題,讓你雖然在外地但是大家就是你的家人朋友鄰居,在你需要的時候喊一句我們都在你身邊,不讓你感覺孤獨寂寞,關心你體貼你是每一個亞朵人都應該做滴,沒有最好只有更好,我們一直不停止追求,歡迎您再次光臨亞朵酒店,我們等您回來呦~
MattinChina
Superior Double Room
Stayed in Jan 2022
Couples
14 review
4.0/5
Very Good
Posted on Feb 13, 2022
Good location and good hotel. Room temperature a bit too hot or too cold. Breakfast not the best for vegetarians but friendly staff.
Response from Property: Dear duo you: duo'er is ashamed that she failed to leave you a satisfactory check-in experience ~ ~ I sincerely apologize to you! If you have any problems during your check-in, you are welcome to tell duo'er at the first time. Duo'er will do its best to solve your problems. I also urge you to give duo'er another chance to make up for it. I hope there will be more beauty in the next encounter~~
OLEKSANDRA
Superior Double Room
Stayed in Dec 2021
Solo travelers
27 review
5.0/5
Outstanding
Posted on Jan 5, 2022
Amazing hotel with great service! It’s clean and quiet. I’m so glad I’ve found it!
Response from Property: Thank you very much for your earnest and attentive 5-point praise. Your must be the greatest support for Duo Duo! Yaduo is a national chain humanistic hotel Duo'er hopes to accompany you all the time during your journey. As long as you come to duo Xiaoer's house, duo'er will offer you a cup of hot tea. You are welcome to go home often~
cbmh1212
Superior Room (2 beds)
Stayed in Nov 2024
Travel with friends
4 review
4.7/5
Amazing
Posted on Dec 25, 2024
This is my first time staying at Atour Hotel. Now it seems that it is wise to book this Atour! The location is good, close to the scenic spots, and it is also the intersection of two subway lines, Nanmendou Station, which is convenient for travel. Maybe it was the off-season during the stay. There was no one in the adjacent rooms, very quiet! I was impressed by the service of this Atour. When checking in, the front desk guy first served hot tea. The room that was booked did not include breakfast. The front desk guy authorized the breakfast. When checking out, the front desk lady gave me a souvenir. On Christmas Eve, I took a group photo with my friends in the hotel lobby. The front desk lady not only helped to take pictures, but also took the initiative to print the photos and gave them to us. The hotel encourages guests to complain. Complaints must have responses, and the response is quick and powerful! The hotel has a book borrowing area. Although the number of books is a bit small, it is worth a thumbs up for the borrowing! In addition, the breakfast exceeded expectations! In addition to traditional Chinese and Western styles, there are also local specialty Laohua. In fact, I originally booked Atour just to experience the comfort of the legendary pillow mattress. I didn’t expect the service to be so good. In the future, I will definitely consider Atour first when traveling!
Original TextTranslated by Google
Response from Property: “一別之後,兩相歡喜,三生有幸,好評如斯!”灰常灰常感謝小主的好評,朵兒感動的稀里嘩啦的。朵兒相信生命中的每一次邂逅都殊為不易,很高興在分別後還能帶給您美好的回憶。亞朵是有温度的酒店,朵兒們都是有温度的亞朵人,希望每一位朋友來亞朵都能感受到鄰里般的温暖及舒適,朵兒喜歡您來,更喜歡您再來吆!
Guest User
Executive Queen Room
Stayed in Nov 2024
Other
3 review
4.7/5
Amazing
Posted on Dec 16, 2024
This time I went to Fuzhou to participate in the marathon. I chose the Atour Hotel, which is close to the starting point. This is my second stay at Atour this year. There are 3 Atour hotels in Sanfang Qixiang. I went to another one because of the wrong navigation after getting off the high-speed rail. Finally, I took a taxi to Atour on Douxi Road. The hotel is located on a relatively secluded road. Although it is a small road, it is only about 500 meters away from the subway. It takes only 30 minutes to walk to Sanfang Qixiang. It is about 7 kilometers away from Fuzhou Station. It takes 30 minutes to get there by taking Metro Line 1. The transportation is very convenient. As for the hotel environment, I knew that the hotel was not newly opened when I booked it, so I was a little worried. Who knew that after checking in, I found that although it was not newly renovated, the environment was clean, the layout was reasonable, and the overall accommodation environment was comfortable. The room service is even better. Some problems were handled in time. The delicious Fuzhou breakfast was upgraded. For the marathon day breakfast, it was opened in advance (it was available at 6 o'clock), and marathon runners were given a big gift package (bread and milk). The next thing is the laundry service. There are 4 washing machines and dryers on the 6th floor. There are aunties to help pick up and deliver clothes in time, so that our smelly clothes can be dealt with after the race. Thank you. I don’t know when I will go to Fuzhou again, but the experience in Fuzhou is still good. I will still give priority to Atour Hotel when I go to other cities in the future. Thank you for your attentive service for 3 nights and 4 days. Thank you.
Original TextTranslated by Google
Guest User
Superior Double Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 4, 2024
It's great, Atour bedding is the best for sleeping! There is a detail that I really like. When I stay in a hotel, the door is always wet when I get out of the shower, but this one won't be like that. This is the real dry and wet separation!
Original TextTranslated by Google
Response from Property: After reading the comments from many fans, Duoer was very excited. The good comments from Duoer fans are the greatest affirmation of Duoer. Duoer will not be arrogant or impatient, and will continue to work hard to give you more surprises when you come back next time. Looking forward to your next stay...