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Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.6
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Negative reviews(35)
Anonymous User
Superior King Room
Stayed in Oct 2024
Business travelers
15 review
2.5/5
Posted on Nov 9, 2024
There was a free upgrade for the room type to a suite. Surprisingly they told me the aircon will not function because of the change in season to the cooling weather in Fuyang. Though the window is open for cold air to come in, it was not airy/cold enough.
The amenities are also a bit old with the drawers not able to close fully.
Bedsheet is found to be with a small blood stain too.
The hotel is right opposite Wanda shopping mall, whereby this is the only comforting point while staying here.
6/7
Response from Property: Dear guest: Hello! Please allow me to express my sincere apologies on behalf of the hotel for not bringing you a perfect stay experience this time. At this time of season change, the air conditioning pipes are being cleaned to prepare for the later opening of the warm air; the room equipment is something we need to improve as soon as possible, and we are already planning to upgrade the room; the bed sheet problem has been fully rectified (all hotel rooms have been re-checked) and the people involved in the problem have been severely punished. Your tolerance and understanding are the encouragement and support for our work! Sincerely look forward to your visit again to feel our progress, and wish you a happy life!
Hera_Saif
Superior King Room
Stayed in Oct 2024
Business travelers
14 review
4.5/5
Great
Posted on Nov 29, 2024
Friendly staff, great location, good breakfast, and check-in was smooth. Amenities are little old though.
Hotel was kind enough to change my room upon request. Overall the experience was ok.
Response from Property: Thank you very much for your recognition and sharing. Our room is close to the Wanda intersection. The street view will be better at night. There is also a free gym and swimming pool on the third floor. You are welcome to experience it next time.
Guest User
Stayed in May 2023
Family
1 review
5.0/5
Outstanding
Posted on Jun 20, 2023
Nice Hotel, rooms are fully equipped, with fantastic brunch style breakfast with real caffe latte and cappuchino; super friendly staff. Located opposite to a shopping mall with kid's playground. Service is excellent. I recommend the Howard Johnson Hotel for business and family stay.
Response from Property: Dear guests, we are honored that you have chosen to stay at the Howard Johnson Hotel, Tianzhu, Fuyang, and have left us your valuable reply. We will work harder in the future to bring better service to our guests.
REIMANN
Superior Twin Room
Stayed in Apr 2024
Family
4 review
4.0/5
Very Good
Posted on May 23, 2024
My standard place when I travel to Fuyang
Response from Property: 願阜陽天築豪生大酒店成為您在阜陽最美麗、最温馨的家,有時間常回來看看喲!
Guest User
Superior Twin Room
Stayed in Feb 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 2, 2025
The environment, hygiene and service are all very good. The lady on the floor is very friendly. I really like the small gifts given. This hotel is worth recommending to everyone.
Original TextTranslated by Google
Response from Property: 感謝您對我們酒店的高度評價!我們非常高興聽到您對酒店的環境、衞生和服務都感到滿意。樓層大姐的親和力和細心服務是我們一直努力的方向,您的認可是對我們最大的鼓勵。同時,我們也很高興您喜歡我們準備的小禮品,希望它能為您留下美好的回憶。期待您的再次光臨,祝您生活愉快!
Guest User
Superior Twin Room
Stayed in Feb 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 2, 2025
It was a very pleasant stay. We were upgraded to a suite for free. The room was spacious with large floor-to-ceiling windows. When we checked in, the room lady also gave us a small gift. The service was very professional.
Original TextTranslated by Google
Response from Property: 非常感謝您選擇入住我們酒店,我們非常高興得知您對此次入住感到滿意,尤其是對房間升級、寬敞的空間以及落地窗的景觀感到滿意。您的認可是對我們工作最大的鼓勵。期待您的再次光臨,祝您生活愉快!
Guest User
Business 2-bed Room
Stayed in Jan 2025
Family
15 review
5.0/5
Outstanding
Posted on Feb 3, 2025
Howard Johnson Tianzhu Hotel Fuyang: Enjoy luxury and extraordinary
Howard Johnson Tianzhu Hotel Fuyang, a luxury landmark standing in the city center, creates an unforgettable stay experience for every guest with its excellent quality and considerate service.
Luxurious stay, distinguished experience |
The hotel has more than 200 spacious and comfortable rooms and suites, and every detail has been carefully designed. The rooms are equipped with high-quality bedding, modern smart facilities, and panoramic floor-to-ceiling windows, allowing guests to enjoy the city's beauty while enjoying comfort. The executive floor also provides exclusive benefits, including private butler service, executive lounge access, etc., to meet the personalized needs of high-end guests.
Original TextTranslated by Google
6/10
Response from Property: Thank you for your recognition of our service. I was really touched by your long words. Your affirmation is like the warm sun in winter, refreshing, giving us warmth and strength! Thank you very much for your support of our hotel. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. We sincerely look forward to your visit again!
Guest User
Superior King Room
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 6, 2025
Booked with a friend, the room is quite big, with a bathtub. And the room price is just over 300, which costs 600-700, 700-800 outside. It was a pleasant surprise to receive a gift when we checked in. I would also like to thank Manager Wu Yang for his good service attitude and the local restaurant he recommended. I will stay in our hotel again if I have the chance.
Original TextTranslated by Google
Response from Property: Thank you very much for staying with us and your friends and for your recognition of our hotel! We are very happy to hear that you are satisfied with the room size, facilities and room rate, especially the souvenirs that brought you a surprise. We are also very pleased that you have affirmed the service attitude and restaurant recommendations of Manager Wu Yang. Your satisfaction is our greatest motivation. We look forward to your visit again and wish you a happy life!
Xiaobudianchonger
Special Queen Room
Stayed in Jan 2025
Travel with friends
15 review
5.0/5
Outstanding
Posted on Feb 8, 2025
Fuyang old five-star hotel, as good as always, the front desk service is very good, during the Spring Festival, the occupancy rate is not high, free upgrade, breakfast is more complete than Jiahua, except that the facilities are a bit old, the rest is yyds
Original TextTranslated by Google
Response from Property: Making you satisfied is the greatest pursuit of Fuyang Tianzhu Howard Johnson Plaza. I wish you a happy life!
Tianfengyangguang
Superior Twin Room
Stayed in Dec 2024
Couples
96 review
5.0/5
Outstanding
Posted on Jan 24, 2025
The hotel is in a great location, in the city center, diagonally opposite Wanda Center, and very convenient for shopping and dining. The lobby is very high and looks very impressive. The front desk service is warm and professional, and two room cards are given to facilitate two people to check in. The room is large, comfortably furnished, with electric curtains and a large bathtub. The breakfast is very rich and meets all tastes. The hotel has dedicated ground and underground parking lots, and you can register your license plate number when you check in.
Original TextTranslated by Google
6/9
Response from Property: You give us a trust, and we will give you a satisfactory stay experience. May all the beautiful things in the world be connected with you!
jennifer
Deluxe Family Connecting Suite
Stayed in Sep 2024
Family
36 review
4.7/5
Amazing
Posted on Oct 7, 2024
The environment is very good, and Wanda Plaza is opposite, which is very convenient. Two bags of grains were given when checking in. The room exceeded expectations. We booked a connecting family room with two bedrooms and two bathrooms (the bathroom outside can be used for showering, but not inside). The actual area of the whole suite is larger than the introduction, which is especially suitable for two generations to live together without disturbing each other. It is very good. It is clean and hygienic. The electric curtains need to be studied before they can be used. The breakfast is very rich, and the beef vermicelli soup is especially recommended. Overall, it is highly recommended.
But there are two things to note here:
First, I agree with the previous evaluation. The overall training of the front desk staff should be strengthened. There is no smile, and the words are cold. They do not ask in advance whether it is appropriate to drive and give parking tickets. The residents have to ask themselves.
Second, it is obviously a family suite, which must be larger than two people staying. Why only 2 breakfasts are given on the platform, and there are no other options to add. I don’t understand. It was only after we went to the restaurant the next day and gave the question to the restaurant service staff that they decided to give another meal ticket.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Please allow me to express my sincere apologies on behalf of the hotel for not bringing you a perfect stay experience this time. Thank you for taking the time to provide us with valuable feedback. We have taken your feedback seriously and have conducted an internal investigation into the full picture of the incident. During the investigation, we found that the attitude of the service staff did not meet the high standards we have always emphasized. We are deeply guilty about this and have taken measures to correct and improve our service processes. In order to ensure that similar problems do not occur again, we will strengthen employee training, reiterate the requirements for a good service attitude towards guests, and strengthen internal supervision mechanisms. We assure you that we will comprehensively review and improve our service processes to provide more thoughtful, professional and friendly services; secondly, regarding the issue of the number of breakfasts included in the platform room type, we have fed back to the platform and suggested and cooperated with the platform to make adjustments to the number of breakfasts. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again to feel our progress, and wish you a happy life!
Anonymous User
Superior King Room
Stayed in Aug 2024
Solo travelers
27 review
5.0/5
Outstanding
Posted on Sep 22, 2024
The hotel upgraded the room type, and the suite was quiet and comfortable. The staff was patient and meticulous, and the service was warm. I heard about goat skin, and also ate gla noodles, pink chicken, and rice crust bean sauce. Fuyang is great!
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition and sharing. Our room is close to Wanda intersection, and the street view will be better at night. There is also a free gym and swimming pool on the 3rd floor. You are welcome to experience it next time.
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Sep 23, 2024
Helped to upgrade to a suite, it's so big. The accommodation experience is very good! I was given chestnuts to eat. The floor-to-ceiling windows in the bedroom are very large, and it's very comfortable to bask in the sun. I don't want to go out. I didn't have breakfast this time. I will come back to experience it next time
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of Howard Johnson Plaza Fuyang. We feel very guilty for your feedback about moving luggage. We failed to provide you with timely assistance because of our inadequate training and supervision of employees. We have promptly reported to the relevant departments and found the employees involved. We sincerely apologize to you. We have deeply reflected on it and will strengthen the training of employees to ensure that every guest's needs can be responded to and met in a timely manner in the future. We look forward to having the opportunity to serve you again and let you personally feel our improvement and sincerity.
Shanliangdexiaoxin
Superior King Room
Stayed in Aug 2024
Solo travelers
55 review
3.8/5
Good
Posted on Sep 4, 2024
It's OK. I always stay in this hotel every time I go to Fuyang. It's an old hotel, but the facilities are a bit old. Other things are OK. The hygiene should be improved. After all, there are so many hotels now, and the overall hygiene should be better. The service is generally good. Every time I go, I upgrade the room type. In addition, it is recommended to open the window in the room for ventilation. It's a bit stuffy every time I go. Overall, it's not bad! !
Original TextTranslated by Google
6/7
Response from Property: Thank you for your support and company. We are deeply sorry that we cannot satisfy you 100%. We hope that we can find the direction of growth from the regret of "almost", and finally get a surprise of "everything is good". We look forward to meeting you again next time with a better, best and infinitely better appearance!
Guest User
Superior King Room
Stayed in Feb 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 6, 2025
The hotel lobby is very grand, the room is clean, the bed is very comfortable, and it is very quiet. The waitress is also very considerate. I had a sore throat, so she sent me a few bottles of water and mints. Thank you very much. It is worth recommending. I will come again next time I have the chance.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!非常感謝您對我們酒店的高度評價和推薦!我們非常高興得知您對酒店大堂、房間的整潔度、床鋪的舒適度以及安靜的環境感到滿意。同時,我們也非常榮幸能夠為您提供周到的服務,特別是服務員大姐的細心關懷,讓您在身體不適時感受到温暖。您的滿意是我們最大的動力,我們會繼續努力,為每一位客人提供更加優質的服務和舒適的入住體驗。期待您的再次光臨,祝您生活愉快!