Name: FuramaXclusive Resort & Villas, Ubud
Address: Bali, Indonesia
Rating: 8.5

Thailand

Bangkok

Singapore

Indonesia

Bali

Chiang Mai

Cha-am

Australia

Haymarket

Great location near the airport line and the MRT.
Clean room and a decent Asian/European breakfast.
2nd time I've  stayed here and I would stay here again.

My Hotel Review

I booked a Superior Room, but when I requested a higher floor, the staff handled it very professionally. Since there were no superior rooms available on higher floors, they upgraded me to a Deluxe Room — which was a really nice gesture! 😲👏
Overall, the service was satisfying, and the staff were friendly and responsive throughout my stay. The room itself was comfortable, quiet, and had good facilities.
However, the bathroom cleanliness really disappointed me — I actually saw cockroaches inside 😵😵💫. The hidden balcony area also looked poorly maintained (you can see it in my photo).
Aside from that, the hotel offered a pleasant stay with a good location, smooth check-in and check-out, and great service attitude. I’d recommend it for short stays — but they definitely need to improve bathroom hygiene.

But my experience is detailed here: 
1. Check-in Experience – 9.5/10
2. Reception & Staff Attitude – 9.5/10
3. Room Cleanliness – 8/10
4. Room Comfort – 9/10
5. Bed Quality – 7.5/10
6. Bathroom Cleanliness – 5/10
7. Toiletries Facilities – 6/10
8. Water & Shower Quality – 6/10
9. Wi-Fi & Internet Speed – 6/10
10. Air Conditioning / Temperature Control – 8/10 (only cooling)
11. Noise Level / Quietness – 9/10
12. Breakfast Quality – 9/10
13. Restaurant Service – 8.5
14. Location Convenience – 9/10
15. Facilities & Amenities – 8/10
16. Cleanliness of Common Areas – 7.2/10
17. Security & Safety – 8/10
18. Value for Money – 7/10
19. Check-out Experience – 9.5/10
20. Customer Service Response – 9/10

My overall rating: 7.9/10

The Hotel was fantastic and amazing . The check-in process was smooth and welcoming, and the staff made us feel special from the moment we arrived.👍🏻🌹👍🏻
The room was spacious, spotless, and beautifully decorated. The bed and linens were incredibly comfortable, giving us some of the best sleep we've had on vacation.

It was an all-around amazing experience that exceeded our expectations. We can't wait to return!

🥰🥰🥰

The hotel is in a great location, just a minute’s walk to both the subway and skytrain. Cleanliness was acceptable overall, though we noticed the floor wasn’t mopped after we accidentally spilled milk under the bed. Amenities are limited to two people, so even though kids stay for free, they don’t provide extra towels or slippers..you’ll need to bring your own for your children. Unfortunately, the pool was dirty and unusable, which was very disappointing since we booked this hotel mainly for our kids to enjoy the pool.

For those visiting Bangkok for treatment at Bumrungrad Hospital, this hotel is an ideal and affordable choice. It’s just a short walk to the hospital, making it very convenient. The staff are friendly and welcoming. Located in the popular Nana area, it’s also close to Sukhumvit’s vibrant nightlife and well-known Arabic district. Also the rooms are quite spacious

Newly renovated and very clean and spacious room. Very friendly service. WiFi in the room is a little weak. The location is not too far away from major attractions but you have to walk through some small narrow streets to access the hotel by foot.

Nice hotel.. good location,near mrt and have bus stop everywhere.. near Great World city and 1 ride to chinatown,and can even walk to chinatown. And near to orchard. 
Very accommodating staff, good service..

My wife and I stayed here with our 20 month old son and cannot fault it.

We had a spacious and clean executive room on floor 22, had a bath and a shower which were well equipped.

The bed was comfortable and they provided a cot which was looked after.

Coffee / tea was refilled daily but could also refill ourselves from the lobby or next to the lift on our floor and there were filtered water dispensers scattered around the hotel including our floor and next to the gym.

Gym and pool are small but that’s expected for location however served their purpose.

Didn’t have breakfast but did use the restaurant al a carte menu for dinner a few times which was very well priced and high quality.

Finally - staff were great, from check in to check out they made us all feel incredibly welcome especially our son. Would recommend to anyone. 

Named staff we got Lee Mei Maya at reception and Desmond and Agnes at the restaurant. But thank you all staff that we met

Overall, my stay at the hotel was decent. The service was generally alright, though I felt that some of the staff could be friendlier and more welcoming — a warm smile can go a long way in making guests feel at home.
The breakfast offered was fairly average. Considering the price we paid, I was expecting a bit more variety and better quality. It wasn’t bad, but certainly left room for improvement.
In summary, it was an okay experience, but a few small changes — especially in service and breakfast — could really enhance the overall guest experience.

Loved the interior of the room, very Balinese style room with a bath tub, the room size is good and very affordable.. hotel location other wise is really out of no where, not close to any restaurants or convenient store. Luckily we can order grab.. but still not much activity available in the hotel except for massage and spa, pool bar is not open, no one actually goes to the pool. It's near to nature so quite a bit of insects.. Staff and friendly and helpful.. There is only 1 restaurant and price wise is not cheap and food is not nice as well.. we were given bread and butter before our meal but even our butter is tasteless,unsalted.. the curry is very watery.. I guess after trying so many nice food around Asia, our taste buds can be quite picky so for the price paid, the food does not satisfy our desire for good food.

Furama Hotels

Columbus

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