Guest User
November 5, 2023
My first ever time in Birmingham, this hotel seemed a good choice based on other reviews — and yes, I would stay again! PROS: - Clean, possibly newly refurbished room — quiet and spacious and it had everything I needed - Everything seemed brand new (especially the linens) and I loved the way the towels were laid out all fancy in the bathroom when I arrived :) - Excellent location to the highway, with numerous shops and restaurants nearby - Plenty of free parking CONS: - I was greeted by surly staff at reception when I checked in — it almost seemed like I was interrupting their day by checking in and asking questions - I could hear people above me thumping around in their rooms (ie poor insulation) - The breakfast area in the guest rooms could do with some better lighting