Oriental Hotel Fukuoka Hakata Station Reviews
Oriental Hotel Fukuoka Hakata Station
Hakataeki Chuogai 4-23, Hakata Ward, Fukuoka City, Fukuoka Prefecture, 812-0012, JapanView Hotel Details
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Oriental Hotel Fukuoka Hakata Station Guest Reviews
4.4/5
Very Good
1324 review
Verified reviewsLocation4.7
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(1324)
Positive reviews(1296)
Reviews with photos/video(404)
Delicious breakfast(343)
Easy to get around(197)
Convenient for shopping(96)
Small room size(91)
Delicious buffet(32)
Perfect for kids(31)
Close to airport(23)
Luggage delivery service(16)
Negative reviews(28)
Chong
Standard Double Room
Stayed in Jan 2025
Solo travelers
9 review
Very Good
Posted on Jan 16, 2025
The location of this hotel is excellent. Located right in the central area of Hakata. There is even direct access from the hotel to the Hakata subway station and from there, just a short subway ride to attractions and only 2 stops from the airport station. The breakfast standard was also good. The room while quite new, but was very small. Difficult to put luggage with any room to move around.
Response from Property: This time. Thank you for staying at Oriental Hotel Fukuoka Hakata Station.We would also like to once again thank you for taking the time out of your busy schedule to submit your comments.We apologize for not being able to meet your expectations regarding the room. In addition to the room you booked this time, we also have larger room types available, so please use this as a reference for your next stay.Thank you for your valuable feedback.Oriental Hotel Fukuoka Hakata StationLodging Department Manager
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Anonymous User
Moderate Triple Room
Stayed in Dec 2024
Family
2 review
Outstanding
Posted on Jan 4, 2025
Excellent location, just next to Hakata station. Room was clean and tidy. Staff were nice and friendly. Great the hotel arranged new year eve count down party and the new year cake making ceremony, my daughter love it so much
Response from Property: Thank you for staying at Oriental Hotel Fukuoka Hakata Station.Thank you very much.We would also like to once again thank you for taking the time out of your busy schedule to submit your comments.Words of praise from customers are the greatest motivation for our staff.We hope that our customers will be able to enjoy their stay even more comfortably in the future.Each and every staff member will do their best with sincerity.We hope that you will choose our hotel when you come to Hakata.All of our staff are looking forward to seeing you again.ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
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Jayden Ooi
Standard Double Room
Stayed in Dec 2024
Couples
3 review
Outstanding
Posted on Jan 3, 2025
Location was perfect! Just within the central train station, and less than 15 minutes away from airport. Lots of food and shopping just around here. The room is modern with the necessary amenities. However we booked a small room, which was kinda small for our luggages. Will be back, but with a larger room size.
Response from Property: Dear Mr./ Mrs. Jayden,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we appreciate for your gracious post.However, we apologize for the inconvenience in your room.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
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Anonymous User
Standard Double Room
Stayed in Dec 2024
Family
18 review
Outstanding
Posted on Jan 3, 2025
Superb location, Hakata station is just across the hotel, full of malls, places of visits and eating places within walking distance. The room is of decent size, very clean and the counter staff is friendly and polite.
Response from Property: Dear Sir/ Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we are glad for your compliment. It makes us motivated.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
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Anonymous User
Moderate Twin Room
Stayed in Dec 2024
Family
8 review
Outstanding
Posted on Dec 26, 2024
Fantastic hotel near to JR hakata station, subway station, eateries, shops, shops and more shops...
There was a Christmas market at JR hakata station. We were there every night during our stay in hakata.
Great service from hotel frontdesk staff. The room was clean and comfortable.
My first choice for a return trip to Hakata.
Response from Property: Dear Sir/ Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we are glad for your compliment. It makes us motivated.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
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Guest User
Standard Double Room
Stayed in Dec 2024
Travel with friends
12 review
Outstanding
Posted on Dec 11, 2024
The hotel is a good choice to stay in Fukuoka. Nice breakfast (with fresh fruits), clean room and various amenities. It is also convenient for you to take subway or JR.
Response from Property: Dear Sir/ Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.And, we appreciate for your gracious comment and very high rate of our hotel.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
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Elaine Cheuk Ning
Moderate Twin Room
Stayed in Nov 2024
Travel with friends
8 review
Amazing
Posted on Dec 24, 2024
PERECT location, literally a tunnel from the metro station to the hotel (best you ask the hotel which exit it is so you can avoid going up the ground floor). It was such a treat, like it's your secret tunnel. Love that it has a gym, and the free sake and Photo Booth was fun! V clean room, better you pay a bit more for the slightly bigger double room.
Response from Property: Dear Elaine,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we appreciate for your gracious post.Your comments were very encouraging for us.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
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Guest User
Deluxe Triple Room
Stayed in Dec 2024
Family
6 review
Amazing
Posted on Dec 16, 2024
Excellent location and friendly staff. The fitness facilities are well maintained
Response from Property: Dear Sir/ Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we appreciate for your gracious post.Your comments were very encouraging for us.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
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Guest User
Standard Double Room
Stayed in Nov 2024
Family
18 review
Outstanding
Posted on Nov 22, 2024
We stayed here for two nights in the beginning of our trip to Japan and for one night at the end of our trip. The hotel allowed us to store a lot of luggages at the hotel when we travelled elsewhere. The staff is very service minded and my daughter even got gifts at check in. The rooms were very clean.We also got a room upgrade for our last night. The location is as good as it can be with its own subway entrance.
The breakfast is delicious. However, Please note that unusually for Japan five year olds have to pay for breakfast (1650 JPY).
Overall we had a great stay and I highly recommend this hotel. If I return to Fukuoka I will stay here.
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Response from Property: Dear Sir/ Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we appreciate for your gracious post.Your comments were very encouraging for us.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
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Anonymous User
Moderate Triple Room
Stayed in Dec 2024
Family
1 review
Amazing
Posted on Dec 21, 2024
Good location. But room size is a bit tight for my family of four.
Response from Property: Dear Sir/ Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.And, we appreciate for your gracious comment and very high rate of our hotel.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
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FungMartin
Moderate Twin Room
Stayed in Nov 2024
Family
1 review
Great
Posted on Jan 16, 2025
Great location with railway station and large shopping malls nearby.
Response from Property: Thank you for staying at Oriental Hotel Fukuoka Hakata Station.Thank you very much.We would also like to once again thank you for taking the time out of your busy schedule to submit your comments.Words of praise from customers are the greatest motivation for our staff.We hope that our customers will be able to enjoy their stay even more comfortably in the future.Each and every staff member will do their best with sincerity.We hope that you will choose our hotel when you come to Hakata.All of our staff are looking forward to seeing you again.ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
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Bee Eng
Moderate Twin Room
Stayed in Sep 2024
Couples
1 review
Amazing
Posted on Sep 27, 2024
The location of this hotel is just outside Hakata Station. Fukuoka Airport is 2 stations away. Meeting point for Klook tours is also here. Location couldn’t be better 👍
Our Twin Room is a comfortable size, we can open 2 24” luggage bag and have space to walk. There is also a seat and a small table.
Free coffee snd sake is provided at lobby after 3pm and free soba after 9pm.
Cleanliness can be better - I saw dirt and packaging plastic in the room when I checked in.
Response from Property: Dear Mr./ Mrs. Bee Eng,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we appreciate for your gracious post and high rate of our hotel.However, we apologize for poorly cleaned.We will reconsider education of cleaning staff and to improve it.We will make our best effort that the guests can spend the time comfortably.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
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zara1982
Standard Double Room
Stayed in Jan 2025
Family
5 review
Posted on Jan 13, 2025
So nice and beautiful
Response from Property: Thank you for staying at Oriental Hotel Fukuoka Hakata Station.Thank you very much.We would also like to once again thank you for taking the time out of your busy schedule to submit your comments.We are very happy that you chose our hotel out of many hotels.We hope that you will choose our hotel the next time you come to Hakata.All of our staff are looking forward to seeing you again.ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
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KerChoi
Superior Triple Room
Stayed in Aug 2024
Family
22 review
Outstanding
Posted on Aug 27, 2024
Super convenient, just next to 博多站筑紫口出口。 with welcome coffee, sake for adults, snack for kids, also free photography. The kids is happy.
Response from Property: Dear Sir/ Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we appreciate for your gracious post and high rate of our hotel.Your comments were very encouraging for us.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
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Guest User
Standard Double Room
Stayed in Feb 2025
Travel with friends
1 review
Great
Posted on Feb 28, 2025
The location was superb. Our standard double room was 16sqm which was a bit of a tight fit with luggages and all but we knew that when we booked. We considered another hotel but the trade off between room size and location was something we decided on prior to our stay. The breakfast buffet had more than sufficient options though there were two mornings where there was a long queue just to get in to breakfast. On one of these mornings, we just decided to forego breakfast because of the long line. Our stay was quite pleasant and would stay here again.
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Response from Property: Dear Sir/ Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we appreciate for your gracious post.However, we apologize for the inconvenience iin breakfast restaurant.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
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