First off, the information provided by the hotel was incorrect. Their website stated they had parking, but upon arrival, I was told they didn't. They directed me to a paid parking lot where you get charged every time you enter and exit, costing 1200 yen for a single day. They also said that if I left and came back, the fee would be even higher. On top of that, the room was a smoking room, and the entire place reeked of smoke – the pillows, the blankets, the sheets, everything. And to make matters worse, the air conditioning in our room rattled *all night long*, non-stop, until morning. It was incredibly noisy! Luckily, after complaining to Trip.com, their customer service coordinated with the hotel, and they agreed to switch us to a non-smoking room, finally ending that nightmare. We were already exhausted after just landing in Tokyo, and dealing with all this was truly draining both physically and mentally. I really hope the hotel can improve and provide accurate information, especially about parking. I specifically chose this hotel because of the promised parking. Anyone who's driven in Tokyo knows that parking and parking fees are huge headaches at night. If I had known their parking was paid, wouldn't it have been better to stay near Ofuna Station? Why stay in the middle of nowhere if not for free parking? I arrived with high hopes, only to be utterly disappointed.
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