Guesthouse Face to Face

The boss lady's service attitude was extremely poor, and overall it didn't look like a normal hotel at all. First of all, the place we stayed was far from the registration location, and the boss lady had to drive us there. We went to a house that didn't look like a hotel at all. I asked her if she had toothbrushes, towels, and Wi-Fi, and she told me with a very bad attitude that there was nothing! I complained that night, and when she picked us up the next day, her attitude was very bad. She asked me where the remote control of the air conditioner in the living room was. I said I didn't know, but she insisted that it must be me who turned on the air conditioner? The fact is that we didn't turn on the air conditioner in the living room the night before, and can't you turn on the air conditioner in the hotel at home? ? I have lived in Japan for several years and have never seen such an uncultured boss. I argued with her for a few words, and finally the boss lady said directly: Chinese people hate it! I can't imagine what a store owner who makes money from the Chinese can say. If you have a backbone, don't make money from the Chinese. It's really low-level to scold customers while making money. I gave 1 point entirely because the old boss is quite enthusiastic and has a good personality, and the old lady is completely unreasonable.

Environment: Good Sanitation: Good…………