Guesthouse Sakuya

The choice was right. No fuss. Excellent onsen. We visited twice, although we stayed only one night. View of Fuji from the room and from the onsen. Only good weather is needed. You can walk from the bus stop, but it is far. From Kawaguchiko station it is 4000 yen by taxi. When checking out, the owner drove us to the bus stop. Buses run frequently. But you can stay here and walk around the area. Breakfast was paid separately. The only thing we regretted. (Maybe the Japanese like it, but not us) It would have been better to bring something from the store with you. The staff is friendly and helpful. But we could not contact them promptly by e-mail. They did not respond. We wanted to clarify the details before checking in. It was upsetting.

Due to the schedule, we arrived at the hotel at about 10:30 pm that day. As it was raining heavily, I took my luggage from the parking lot and walked quickly into the hotel. When I entered the reception, I didn't see anyone, so I had to press the bell at the reception. About a minute later, a receptionist came out to greet me. She was a middle-aged Japanese woman with no smile on her face. I nodded to her and asked me to get my ID for registration. At that time, I saw a piece of paper on the counter saying check in before 11pm. Maybe I made her a little unhappy. After she registered, she pointed to the instructions on the counter that the check-out time tomorrow would be before 10am and the time to enjoy the hot spring would be from 5pm to 11pm every day. But because I arrived close to 11pm, after checking in and putting down my luggage, there were only 15 minutes before the hot spring was closed! So I didn't take a hot spring bath that night, but I hope to enjoy it early in the morning after waking up. However, the opening hours of the hot spring are from 5pm to 11pm. This makes me feel that this hotel does not take the guests' feelings into consideration at all, because the time given to guests to enjoy the hot spring is just too strict. So I suggest that I don't choose this hotel! Until the next morning, we had to check out before 10 o'clock. So I hurriedly put the folded clothes into the luggage in the morning. And put your luggage in the carriage and pack it slowly to avoid being fined for late check-out! While I was cleaning in the car, I saw the scenery outside the door, the mountains and cherry blossoms, and took photos outside. Around 10:45, a foreign couple and a baby just checked out and used the hotel's shuttle bus to leave. At that time, I saw two staff members, the female staff from last night, smiling and escorting them to the shuttle bus outside the door. I think their attitude has changed 180 degrees. I believe that because I am a foreigner, I believe this hotel welcomes foreigners! At about 11 o'clock, the female staff member who registered me last night came to my car and read the above information to me through the translation machine (asking me when I would leave, because it was their hotel property and they didn't want us to occupy their parking space). There were no cars in the parking lot at that time, so I believe it did not hinder them. At that time, I just set the GPS of my location and place in the car and sorted out the itinerary. So I don't recommend you to stay in this hotel. I have stayed in so many hotels, and I believe this hotel is the worst in terms of treatment. Hotel with the worst guests

Very impressed. The accommodation has a great view. You can see Fuji from the room. The room is clean. The room size is just right. You can open two 30-inch suitcases. There is free parking. There is an onsen to soak in. The staff is lovely and takes good care of you.

Fuji view room, the view is very beautiful, the private onsen is very good. Although the hotel is far away, it is convenient if you have a car.