Las Palmeras Affiliated by Fergus

To start, the ongoing building works were not disruptive at all, figured I should mention that first for people looking at current reviews. Staff hospitality was excellent. Throughout the stay, the staff were brilliant, and always seemed happy to fill our requests, helping us get fresh towels, quick taxis and first aid help when required. The gentleman who was responsible for pool side activities (which we didn’t know were available) was incredible. The highlight of our trip was actually a poolside water polo game at the hotel, where this employee wrangled a bunch of grown men and put them in little hats before letting them loose. I went to the bar and came back to everyone shouting my normally introverted husband’s name to pass the ball to them. This employee not only learned everyone’s names, but was able to encourage activities for the typically reluctant adults resulting in absolute hilarity. He had a gaggle of children following him around, so was clearly a hit with them too (and, i assume, the children’s parents who were able to relax by the pool). We came here after searching for a cheap, last minute deal and had low expectations. The hotel is bog standard in terms of rooms, the beds are not luxury but also not uncomfortable. Rooms are kept clean, and housekeeping were efficient and fast. The shower head we had was a bit wobbly, but had great pressure. Although by the main *****, noise inside the room was not a problem at all. We were able to check in early (noon), despite their 3pm check in time, which we were happy about. We entered a spacious room with a large balcony overlooking the ocean (despite not paying for sea view). The included breakfast was a massive buffet with fresh food being swiftly produced and served - it was good food. The drinks were really good too.

We booked a cheap get away - wish we would have stayed home. The hotel is having work done until December 2025 - I wasn’t told this important info at the point of booking. Pool area is an eyesore - scaffolding up, can’t use the actual pool entrance have to go through a door that’s for people shorter than 4 foot. Pool is unkept, paint and concrete chipping off - my daughter cut her foot open. Rooms are bearable - clean. Hallways stink of smoke and are very scruffy, suppose you don’t have to sleep out there tho. I was meant to stay for 5 nights checked out after 1 night. Most awful experience.