Guest User
April 3, 2024
The private open-air bath, bedrock bath, and sauna are included in the basic fee, and I think the facilities are excellent. However, the customer service was very disappointing, perhaps because the staff were not properly trained. There were errors and missed information checks, a lack of attention to detail, and a lack of understanding of the system. It's very disappointing. There were so many poor aspects that I felt embarrassed to even tell the staff there directly. I'm considering it for next time, but I hope they will make improvements.
Original TextTranslation provided by Google