DoubleTree by Hilton Front Royal Blue Ridge Shadows

It’s super nice

Off the beaten track but worth the drive. Plenty of parking. Hotel converted from Holiday Inn coupe of years ago. Rooms were well maintained and clean. Pool was nice. Restaurant next door leave a lot to be desired. Staff were great and helpful.

We stayed in a king suite with a mountain view after spending the day at Luray Caverns. The hotel is about a 35 min drive away, but is conveniently located near highway 66 and a lot of food options. We had kids on the trip and wanted a comfortable hotel with an indoor pool. Check-in was easy and it appears the hotel has recently been renovated because the rooms and interior don’t match the pictures on the hotel’s website. Everything is much nicer. The golf course looked nice but we didn’t use it. I chose a Mountain View room, but after having stayed there I would pick a golf course view because Mountain View comes with parking lot in the foreground. The room was spacious and nice. The bed was comfortable and being able to close the bedroom door and still use the sitting room and bathroom is ideal for those traveling with kiddos that go to bed early. The only cons I would note is that there is no dresser or drawers of any kind in which to put clothes and the bathroom door opens in a way that makes it difficult to have the door open and share the sink. We’re pretty small people, but the shower seems like it might be tight for anyone needing more space. The pool was great and popular and we ate dinner and breakfast at the Houlihans on site which was super convenient.

We stayed here to attend a wedding and stayed form Thursday afternoon through Sunday. We booked at a group rate, which was not that much lower than what we could have gotten through a travel site. Not a big deal, but for the price, I was disappointed with the room. When we got to our room, there was hair on the bathroom floor and in the shower. The toilet ran all night, which I finally fixed by fixing the chain on the handle. Our room was not cleaned or serviced on Friday or Saturday, even though I hung out the door tag for service. The carpet had not been thoroughly vacuumed, because I found pieces of potato chips and a bobby pin on the floor. The staff was super nice and accommodating, so that's why I gave three stars. But I probably wouldn't stay there again.

Didn’t have the best experience. Had to change room due to high levels of dust. In our other suite, there was debris all over the floor, and units thick with dust. Family were awoken by Raymond on the day of check out, quizzing us why we were there although we had late check out confirmed. I think he thinks he own the hotel, as apparently all late check out “need his approval”. Hilton needs to sack the guy ASAP, and move him to a Red Roof Inn. No customer service skills at all! After raising it with his management chain, it’s apparent this isn’t an isolated incident. No idea why he is still there.