Stapleford Park Hotel & Spa

Thank you for a lovely weekend break . The food was excellent and the service from all the staff was amazing . We will be back .

Hotel is set on amazing grounds, with beautiful, well maintained gardens but unfortunately that's all. Staff are not friendly, food is poor and rooms are dusty. Makes it worse in the heat as the room does not have air conditioning (rather an old fan that blows dust and warm air). Furthermore, the room does not have mini fridge and the shower only trickles water. Go to enjoy the grounds and maybe a drink but that's all!

Bears no resemblance to advertising and website. Very tired hotel with filthy carpets, mould and urine stained floor in dated bathroom, dark and dirty skylights. Loud disco music until after midnight on Sat then noisy wedding guests in corridors. Wierd decor - orange and green walls in corridor. One very old service lift, otherwise climb 60 steps to room. Nowhere comfortable to sit, sofas have gone from drawing room and very few seats in bar. Staff seem depressed and disinterested, no manager in sight. No information on history, spa or activities, in fact no paperwork in room. Golf course has shut, no clay pigeon shooting or falconry. The restaurant serves poor ‘Asda’ quality food. No local products as advertised. Fresh orange juice at breakfast is not ‘fresh’. Drinks are very expensive and 12.5% is added to dverything. It does not meet standard for two red rosettes. After a poor value for a lot of money dinner we did not eat there again. We didn’t use spa and in all spent £700 less than we had budgeted so they lost out. Wonderful building and lovely grounds but clearly in financial difficultu and we wonder if it is getting ready to close down, being asset stripped or what?

Had a wonderful stay for our wedding anniversary. We stayed in a grand room and the view was amazing across the park. The room was lovely, clean and comfortable. Our booking was with the half board option and the food at dinner was delicious. Despite the hotel being full that weekend due to a wedding, the breakfast buffet was very good with a decent selection. Staff were very attentive, polite and friendly. We also used the pool and spa treatments and couldn't fault any of it. We booked the clay pigeon shooting activity with Simon and Jill. We thoroughly enjoyed the experience and would recommend doing any of their outdoor activities. They are lovely people and made the experience fun.

The hotel grounds are a pleasure to walk around and well kept, the hotel is obviously undergoing some sort of repair as a tarpaulin is covering the ceiling sky light above the main halls stairs so it is very dark, the food was very good in the bar and service was also very good, adding a service charge to everything seems the normal here even when you go to the bar to collect your own drinks. We had and evening meal and breakfast included in our stay, the food at the evening meal was okay nothing special but the beef was cooked to perfection but with an £8 supplement for the privilege, the vegetables were nearly none existent so great if your on a diet and only like one of each veg or you spend £5.50 each on the accompaniments. The bedroom was supposedly a deluxe room of a good size and the bed was very comfortable, however the floor boards creaked on nearly every board we stepped on and made a a terrible noise in the middle of the night if you walked on them, what was worse was that the other rooms next to ours must be the same as we could here creaking floor boards from them every time someone walked about in the night and that disturbs your sleep. The bathroom was the worst I have had to use in years especially at a select hotel, the floor around the toilet was stained on the tiles and the silicon was just yellow and brown, the same was with the basin and the silicon again, the worst was the bath/shower screen the rubber water retainer was just brown and dirty, these are only a few pounds to buy and just lets the bathroom down even more, for the cost to re silicon the bathroom and change the rubber ***** would go a long way to making it look fresher, the staining on the floor I would think will not come off, overall the hotel is a fantastic place to stay but maintenance is not on point for the cost of the rooms. food is okay just very sparse on vegetables, so buy more if you are hungry.

We left this place feeling insulted. I want to start with a positive, the grounds and aesthetics are wonderful. That’s where it stops! The inside is dated, dark and dusty. The food was appalling, costing £24 for a burger that was dry, overcooked and had no seasoning or taste to it. So dry in fact, I had to buy a bottle of water just to get it down. But maybe making it dry is the plan because a bottle of water cost over £5! Out of our whole party, none of our food was nice and we all ordered different dishes. I understand it’s a grand hotel, but charging a significant premium on all your food and drinks is just an insult. For an orange juice, coke, glass of HOUSE red and a whiskey (not top shelf), set me back nearly £40! The worst part of it though, eating in the bar area where you order at the bar (no table service) and a gratuity is added to every single purchase! Why am I giving a mandatory tip for you to input my food into a screen, is this America? For two of the worst plates of food I’ve ever had, paying over £70 is disgusting, insulting and pathetic! Safe to say, I will never be eating or drinking at this place ever again!

Great staff (Brendan) - helped me with procuring milk and other bits for my toddler in the middle of the night when we went on the 20th of July for our friend's wedding. The grounds are lovely in a beautiful estate, waking up to the Leicester countryside with roaming sheep. The breakfast, tasty, and my toddler loved the chocolate muffin on offer! The room was good, slightly warm as couldn't work the air conditioning unit.

Beautiful house but obviously in need of investment. Whilst we had a nice one night stay for our anniversary we would nt return. Staff were pleasant but in some cases poorly trained. Waited 10 mins in bar to order lunch then went to find a member of staff. Asked to sit outside on terrace as lovely day. Old furniture outside, had to hunt down cushions from box few old sun umbrellas etc. Such a shame as grounds and location is amazing . Def not reaching its potential. I guess it would be a lovely wedding venue but if our eve meal was anything to go by over priced and only average. Raw veg and tough meat from a small menu. Chic and coffee dessert had no coffee flavour at all. Over priced drinks. Breakfast was great - nice produce and good service. This could be an amazing hotel but needs money spending on it and more trained staff. Room very pleasant with beautiful view but very tired bathroom. Did nt use pool but looked lovely. The bones of the grounds are lovely but needs attention.

Nice weekend break