Best Western Hotel Herman Bang

I have previously stayed twice at the Best Western Herman Bang and found the hotel to be excellent. The staff were great, the rooms were very spacious, modern, and nicely decorated. The restaurant was very good, and the breakfast buffet offered a fantastic selection. Unfortunately, I was quite disappointed with my most recent stay in a room on the second floor. The room was well below the standard I had come to expect from this hotel – it was absolutely tiny. The bathroom was so cramped that I could practically sit on the toilet, brush my teeth in the (tiny) basin, and have a shower all at once (OK, a slight exaggeration, but you get the idea). The bedroom itself felt more like student accommodation than a hotel room. It also had a strange smell and was incredibly noisy. The noise travelled so much between rooms either side that I could constantly hear running taps, extractor fans, and toilets being used in the rooms either side. On top of that, the door alarms were a constant source of disturbance – they beeped whenever someone left their door slightly ajar. It was particularly irritating when guests stood around chatting in the corridor while the alarms continued to sound. In the end, I had to go out and shut one of the doors myself – much to the embarrassment of the guests involved. After such positive previous experiences, this visit was a real let-down. I’m genuinely looking forward to getting home for a proper night’s sleep. That said, I do feel partly responsible, as I booked the room assuming it would be of the same quality as those I’d stayed in before.

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