Guest User
December 29, 2022
For years we didn't try this SpringHill Suites location because it was just about 5 miles farther than the comparable hotels in Harmarville down the highway. We are glad we tried it for 4 nights over the holidays. The staff (all of them) are great in this location. Upon check-in (in the evening), the front desk staff is very helpful and courteous. We know hotel tends to be short-staffed during the holidays, and asked to change up our housekeeping schedule from what's standard rotation. Both times, they did it perfectly. The breakfast staff was great. The housekeeping staff was great. Just overall a positive/service oriented place. The hotel facility is a bit on the older side, but the rooms are large. In the double queen suite, after the sofa bed is fully pulled out, there's plenty of room to walk around. Anyway, personally, we think this is a better value (consistently cheaper) and better service than either TownePlace (also Marriot) and Hampton Inn in Harmarville, and given the location of being in the middle of Pittsburgh Mills shopping/mall, it's worth the extra 5 min/5 mile drive. Thumbs up!