Protea Hotels Hotels in Franschhoek

upon arriving at the hotel the staff was super friendly. so helpful and polite and willing to help. the location of the hotel is a great and beautiful Franschoek. the room was okay it felt more like a Airbnb than that hotel. it was not what we expected and not for the price we paid. the room felt a little bit updated and they were some essential items missing. there was also no milk for your coffee and no coffee at all. if you want to order something you had to add an additional hundred rounds to get it delivered to your door. some of the things and the room let it felt outdated. the view of the parking lot is also not what was expected. the beautiful views were across the road in the hotel. The pictures was a bit misleading and disappointing when arriving to the room.