Hampton Inn & Suites Nashville/Franklin (Cool Springs)
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1 room, 2 adults, 0 children
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Hampton Inn & Suites Nashville/Franklin (Cool Springs)
7141 S Springs Dr, Franklin, Tennessee, 37067, United States
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Amenities
Public parkingFree
Gym
24-hour front desk
Luggage storage
Wi-Fi in public areasFree
Golf course
Restaurant
Smoking area
All amenities
Property Description
Renovated in 2019, we are a moderately priced hotel located in Franklin, Tennessee in the Cool Springs community. Our guest rooms feature the new Cloud Nine bedding package with plush down-synthetic comforters and your choice of foam or down pillows. We offer standard rooms with a king bed or two queen-size beds featuring a mini-refrigerator. Our two-room king suites feature a kitchen, queen-size pull-out sofa in the living room, mini-refrigerator, two televisions and a separate bath and king bedroom.
We offer connecting rooms, free local phone calls, an outdoor swimming pool and on-site fitness center. We are located adjacent to Cool Springs Galleria Mall and are within 3 miles of 200 restaurants. We are conveniently located within 1 mile of Franklin Sports Hall, Alliance Training Center, Vanderbilt's Legend's Golf Club, Thoroughbred Cinemas, SOAR adventures, and Extreme Escape Games. We are also within 5 miles of all of Franklin's sporting venues, Old Natchez Golf Club and the Williamson County Ag Expo Center. Friendly service, clean rooms, comfortable surroundings, every time. If you’re not satisfied, we don’t expect you to pay. That's our commitment and your guarantee. That’s 100% Hampton.
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8.6/10
Cleanliness8.6
Amenities8.6
Location8.6
Service8.6
All 75 reviews
Surroundings
Airport: Nashville International Airport
(35.3 km)
Train: Nashville Riverfront Station
(26.6 km)
Train: Donelson Music City Star Station
(34.7 km)
Landmarks: D1 Training Cool Springs
(170m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

4
King Room With Shower Only-Non-Smoking
1 King bed and 1 Sofa bed
Has window
Free wired Internet
Non-smoking
Refrigerator
TV
Phone amplifier
Closed captioning for TV
Check Availability

3
Pool View Study Larger King Room with Sofa Bed
1 King bed and 1 Sofa bed
Has window
Free wired Internet
Non-smoking
Refrigerator
TV
Phone amplifier
Closed captioning for TV
Check Availability

3
Study Larger King Room with Sofa Bed
1 King bed and 1 Sofa bed
Has window
Free wired Internet
Non-smoking
Refrigerator
TV
Phone amplifier
Closed captioning for TV
Check Availability

5
Mobility Access Pool View Two Queen Room with Tub
2 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability

5
One Bedroom King Suite with Full Kitchen and Mob Acc Tub
1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability

5
Pool View One Bedroom King Suite with Full Kitchen
1 King bed and 1 Sofa bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
TV
Microwave
Check Availability

4
Mobility Access King Room with Tub
1 King bed
Has window
Free wired Internet
Non-smoking
Refrigerator
TV
Doorbell and phone alerts
Phone amplifier
Check Availability

5
One Bedroom King Suite with Kitchen
1 King bed and 1 Sofa bed
Has window
Free wired Internet
Non-smoking
Refrigerator
TV
Microwave
Phone amplifier
Check Availability

4
Pool View King Room with Walk in Shower
1 King bed and 1 Sofa bed
Has window
Free wired Internet
Non-smoking
Refrigerator
TV
Phone amplifier
Closed captioning for TV
Check Availability

4
Pool View Two Queen Room
2 Queen bed
Has window
Free wired Internet
Non-smoking
Refrigerator
TV
Phone amplifier
Connecting rooms
Check Availability

4
Two Queen Room
2 Queen bed
Has window
Free wired Internet
Non-smoking
Refrigerator
TV
Phone amplifier
Blackout curtains
Check Availability

4
Mobility Access King Room with Roll in Shower
1 King bed
Has window
Free wired Internet
Non-smoking
Refrigerator
TV
Doorbell and phone alerts
Phone amplifier
Check Availability
Hide Room Types
Guest Reviews
8.6/10
Very Good
75 reviews

- Cleanliness8.6
- Amenities8.6
- Location8.6
- Service8.6
Average for similar properties in Franklin

Michael123456
August 14, 2025

Nice hotel in a great location for shopping. Quiet area, clean room, comfortable bed, and hot showers. The rooms are odd in that there are two sections and all odds and all evens are divided. Breakfast was good but crowded area for big hotel. Malls close and restaurant in front of hotel was good.

Guest User
August 3, 2025

Great time here! I loved the rooms and how well they kept their temperature too! Everything felt very clean and neat! And big shout out to Evan And Christian at the front desk they were amazing!! Hope to see them again the next time I come back!!!

Guest User
July 7, 2025

Nothing fancy, but did have a comfortable stay. Hotel was clean and quiet, beds were comfortable, and breakfast was above average for similar hotels. Walkable to the mall and several restaurants. Only small downsides I noticed were a slight musty smell in the room from the air conditioning and the pool and patio were fairly small for the size of the hotel.

Troy M
June 15, 2025

Outstanding hotel--clean rooms, professional staff, very comfortable beds, smart tv, and excellent location--close to everything (Whole Foods, YMCA, Kroger's, a mall, and tons of restaurants). Nice fitness center. Located in a beautiful area right off 65. I will stay here again. Only negative is only one elevator per side. An extra elevator would be helpful.

Kelly
June 7, 2025

Checking in all was good. Yes eco-friendly on the surface but no recycle. You should check that info on the booking site matches the hotel site. I specifically booked here because check out was supposed to be noon. It wasn’t. Our room was never cleaned during our stay. I asked for more towels. After some back and forth we never got them. The buffet is monitored but the tables were never cleaned by staff.

Natalie
June 8, 2025

The hotel itself was nice. I was very disappointed that we had to change rooms in the middle of our stay. We woke up after the first night and our ceiling (on the second floor) was leaking. It was leaking bad enough that it woke us up at 5:30am (after going to bed at 1:30). We finally got out of bed because we could hear multiple leaks and then we could hear splashing. We went down for breakfast at 6:30 because we couldn’t go back to sleep. The hotel did allow us to switch rooms right away, but we had to pack up and move in the middle of our stay. I have never had something like this happen before. The next morning when I took a shower, the conditioner was completely empty (shampoo and body wash was fine) and the shower drain wasn’t working well. The bed in the first room was a lot more comfortable than the second. Overall, it was a nice hotel with great breakfast, but it was disappointing to have to move rooms in the middle of our stay.

Mark
May 6, 2025

Nice, but . . .
The staff was great, but the tv. though on, continously lost video and audio. Breakfast was pretty good.

Erin
April 29, 2025

Paid for two nights only stayed one
I canceled one night, Friday, April 26 via the Hotels app and when I arrived on Saturday I was told third party did not cancel my reservation Friday.

Stephen
April 28, 2025

Large clean room
Services & Amenities
Most popular business facilities
Public parking
Free
Gym
24-hour front desk
Luggage storage
Wi-Fi in public areas
Free
Golf course
Off-site
Restaurant
Smoking area
Conference room
Additional charge
Multi-function room
Fax/copying service

Gym

Restaurant

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Heated pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Shuttle service
Additional charge
Business services
Multi-function room
Conference room
Additional charge
Fax/copying service
Front desk services
24-hour front desk
Express check-in and check-out
Safe at front desk
Luggage storage
Languages spoken
Spanish
Food & drink
Lobby bar
Room service
Convenience store/kiosk
Public areas
Picnic area
No smoking in public areas
Garden
Smoking area
Shopping mall
Elevator
Vending machines
Health & wellness
Golf course
Off-site
Gym
Cleaning services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Accessibility
Assistive listening devices
Braille signs
Handrails on stairs
Accessible rooms available
Pool ramp available
Stair-free main entrance
Safety & security
First aid kit
Intruder alarm
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age | Fee |
---|---|
Children 3 years old and under | Extra crib: Free |
Breakfast
StyleBoxed/packaged food
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is US$10.00 (approx. €8.50) per night.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the hotel
Property Description
- Opened: 1996
- Renovated: 2010
- Number of Rooms: 127
Phone:+1-615-7717225
Email:BNAFK_Hampton_Suites@hilton.com
Renovated in 2019, we are a moderately priced hotel located in Franklin, Tennessee in the Cool Springs community. Our guest rooms feature the new Cloud Nine bedding package with plush down-synthetic comforters and your choice of foam or down pillows. We offer standard rooms with a king bed or two queen-size beds featuring a mini-refrigerator. Our two-room king suites feature a kitchen, queen-size pull-out sofa in the living room, mini-refrigerator, two televisions and a separate bath and king bedroom.
We offer connecting rooms, free local phone calls, an outdoor swimming pool and on-site fitness center. We are located adjacent to Cool Springs Galleria Mall and are within 3 miles of 200 restaurants. We are conveniently located within 1 mile of Franklin Sports Hall, Alliance Training Center, Vanderbilt's Legend's Golf Club, Thoroughbred Cinemas, SOAR adventures, and Extreme Escape Games. We are also within 5 miles of all of Franklin's sporting venues, Old Natchez Golf Club and the Williamson County Ag Expo Center. Friendly service, clean rooms, comfortable surroundings, every time. If you’re not satisfied, we don’t expect you to pay. That's our commitment and your guarantee. That’s 100% Hampton.
Frequently Asked Questions
What is the cancellation policy for Hampton Inn & Suites Nashville/Franklin (Cool Springs)?
The cancellation policy for Hampton Inn & Suites Nashville/Franklin (Cool Springs) varies depending on the type of room and booking conditions.What is the cancellation policy for Hampton Inn & Suites Nashville/Franklin (Cool Springs)?
What are the check-in and check-out times at Hampton Inn & Suites Nashville/Franklin (Cool Springs)?
Standard check-in time at Hampton Inn & Suites Nashville/Franklin (Cool Springs) is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Hampton Inn & Suites Nashville/Franklin (Cool Springs)?
What amenities and services are available at Hampton Inn & Suites Nashville/Franklin (Cool Springs) ?
Hampton Inn & Suites Nashville/Franklin (Cool Springs) offer top amenities and services include Shuttle service.What amenities and services are available at Hampton Inn & Suites Nashville/Franklin (Cool Springs) ?
Can I bring my pet inside the Hampton Inn & Suites Nashville/Franklin (Cool Springs)?
Pets are allowed on request at Hampton Inn & Suites Nashville/Franklin (Cool Springs). Charges may be applicable.Can I bring my pet inside the Hampton Inn & Suites Nashville/Franklin (Cool Springs)?
How far is the Hampton Inn & Suites Nashville/Franklin (Cool Springs) from the closest airport?
The closest airport is Nashville International Airport, and it is about 28 mins from hotel by car (35.3 km).How far is the Hampton Inn & Suites Nashville/Franklin (Cool Springs) from the closest airport?
About This Property
Nearest Airport | Nashville International Airport |
---|---|
Distance to Airport | 35.34KM |
Nearest Train Station | Nashville Riverfront Station |
Distance to Train Station | 26.57KM |
Average Price From | EUR126 |
Hotel Star Rating | 2 |