Embassy Suites by Hilton Nashville South Cool Springs
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1 night
1 room, 2 adults, 0 children
All properties in Franklin
Embassy Suites by Hilton Nashville South Cool Springs
820 Crescent Centre Dr, Franklin, Tennessee, 37067, United States
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Amenities
Gym
Private parking
EV charging station
24-hour front desk
Luggage storage
Bar
Restaurant
Car rentals
All amenities
Property Description
Off I-65, we are in the Cool Springs Corporate Centre. CoolSprings Galleria and Historic Franklin are within five miles. Music Row and Nashville International Airport are 20 miles north. We offer an indoor pool and a fitness center featuring a Peloton Bike with toe cages. Enjoy daily made-to-order breakfast and our evening reception. For the convenience of our guests with Electric Vehicles, we also offer EV charging stations for a nominal fee.
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8.1/10
Cleanliness8.0
Amenities8.1
Location8.1
Service8.1
All 96 reviews
Surroundings
Airport: Nashville International Airport
(35.6 km)
Train: Nashville Riverfront Station
(26.8 km)
Train: Donelson Music City Star Station
(34.9 km)
Landmarks: Nissan North America
(580m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

7
Two Room Presidential Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability

5
Mobility Accessible Premium Two Double Suite with Roll in Shower
2 Double bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Bathtub
Refrigerator
Doorbell and phone alerts
Check Availability

6
Two-Room King Suite-Non-Smoking
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability

9
Two Room Pure Wellness Corner Two Double Suite
2 Double bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability

4
Two Room Corner King Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Phone amplifier
Check Availability

7
Two Room Premium Two Double Suite
2 Double bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability

5
Mobility Accessible One Bedroom King Suite with Tub
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Phone amplifier
Check Availability

9
Two Room Pure Wellness Two Double Suite
2 Double bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability

7
Hearing Accessible King Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability

6
Two Room Pure Wellness King Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Phone amplifier
Check Availability

6
Two Room Corner Two Double Suite
2 Double bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability

7
Two Room Premium King Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Phone amplifier
Check Availability

5
Two Room Corner Premium King Suite
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Phone amplifier
Check Availability

6
Hearing Accessible Premium King Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Doorbell and phone alerts
Check Availability

4
Mobility Accessible One Bedroom King Suite with Roll in Shower
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Bathtub
Refrigerator
Doorbell and phone alerts
Check Availability

6
Two Room Corner Premium Two Double Suite
2 Double bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Phone amplifier
Check Availability

5
Three-Room Hospitality Suite With 1 King Bed-Non-Smoking
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
Desk
Hot water (24 hours)
Check Availability

5
Mobility Accessible One Bedroom Two Double Suite with Tub
2 Double bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Bathtub
Refrigerator
Doorbell and phone alerts
Check Availability

4
Mobility Accessible One Bedroom Two Double Suite with Roll in Shower
2 Double bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Bathtub
Refrigerator
Doorbell and phone alerts
Check Availability

6
Two Room Two Double Suite
2 Double bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
Hide Room Types
Guest Reviews
8.1/10
Very Good
96 reviews

- Cleanliness8.0
- Amenities8.1
- Location8.1
- Service8.1
Average for similar properties in Franklin

Guest User
April 4, 2025
While this location was easy to get to, the reception was pretentious. I was extremely upset that I had to pay for parking. The shower had mold on the wall inside and along the grout line on the outside. There was a white substance on the carpet in the bedroom and the areas between the bed and nightstands had not been cleaned in quite some time.

벵골호랑이
November 5, 2024
very good

Guest User
July 13, 2025

I always love Embassy Suites! Except now there’s no coffee available in the hotel after breakfast except the little coffe makers in the room that I don’t use. The staff is super friendly especially Heaven, the lady that checked us in! We were having a horrible day until we met her at check in! The property is very clean, the rooms are nice and the beds are comfortable! Having a fridge & microwave is a huge plus!

Andrew
May 1, 2025

It was very convenient and family friendly. My family loved the breakfast.

Robert
April 29, 2025

We really enjoyed our stay! The only complaint was the garbage by the ice machine was overflowing for a couple of days. Other than that we were completely satisfied!

jennifer
April 28, 2025

Evening snacks were minimal and rooms are dark and dreary. The lighting is horribly dim and sad need some brighter lights!!

Britney
April 28, 2025

Staff was super nice. Breakfast bar was great. The room itself was not cleaned well at all though. We have stayed there a few times in the past and it was never a problem in the past.

Robert
April 26, 2025

Bailee was wonderful at check-in

Jonathan
April 25, 2025

Not sure why someone will decide to put breakfast food at some corner and you have to ask the cook at the kitchen for him to give you two pieces. If you can't do breakfast buffet, change your policies and let guest know. Pool was NOT heated even though the weather was 70s outside and it is still spring. This is the worst experience with Embassy Suites. Disappointing
Services & Amenities
Most Popular Amenities
Gym
Private parking
Additional charge
EV charging station
24-hour front desk
Luggage storage
Bar
Restaurant
Car rentals
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas

Gym

Bar

Restaurant

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$10.00 (approx. CNY 72.00) Daily. Reservation not needed.
Private parking
Additional charge
Car charging facilities
Transportation
Car rentals
Front Desk Services
24-hour front desk
Express check-in and check-out
Safe at front desk
Luggage storage
Languages Spoken
Spanish
Food & Drink
Bar
Room service
Convenience store/kiosk
Health & Wellness
Gym
Public Areas
No smoking in public areas
Smoking area
ATM
Elevator
Vending machines
Cleaning Services
Clothes dryer
Dry cleaning
Laundry service (on-site)
Facilities for Children
Children's meals available
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Business center
Wedding service
Accessibility
Assistive listening devices
Braille signs
Accessible rooms available
Pool ramp available
Stair-free main entrance
Safety & Security
Smoke detector
Fire extinguisher
CCTV in public areas
First aid room
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2001
- Renovated: 2016
- Number of Rooms: 30
Off I-65, we are in the Cool Springs Corporate Centre. CoolSprings Galleria and Historic Franklin are within five miles. Music Row and Nashville International Airport are 20 miles north. We offer an indoor pool and a fitness center featuring a Peloton Bike with toe cages. Enjoy daily made-to-order breakfast and our evening reception. For the convenience of our guests with Electric Vehicles, we also offer EV charging stations for a nominal fee.
Frequently Asked Questions
What is the cancellation policy for Embassy Suites by Hilton Nashville South Cool Springs?
The cancellation policy for Embassy Suites by Hilton Nashville South Cool Springs varies depending on the type of room and booking conditions.What is the cancellation policy for Embassy Suites by Hilton Nashville South Cool Springs?
What are the check-in and check-out times at Embassy Suites by Hilton Nashville South Cool Springs?
Standard check-in time at Embassy Suites by Hilton Nashville South Cool Springs is 16:00 and check-out time is 11:00.What are the check-in and check-out times at Embassy Suites by Hilton Nashville South Cool Springs?
Can I bring my pet inside the Embassy Suites by Hilton Nashville South Cool Springs?
Pets are allowed on request at Embassy Suites by Hilton Nashville South Cool Springs. Charges may be applicable.Can I bring my pet inside the Embassy Suites by Hilton Nashville South Cool Springs?
How far is the Embassy Suites by Hilton Nashville South Cool Springs from the closest airport?
The closest airport is Nashville International Airport, and it is about 26 mins from hotel by car (35.6 km).How far is the Embassy Suites by Hilton Nashville South Cool Springs from the closest airport?
About This Property
Nearest Airport | Nashville International Airport |
---|---|
Distance to Airport | 35.56KM |
Nearest Train Station | Nashville Riverfront Station |
Distance to Train Station | 26.79KM |
Average Price From | CNY1690 |
Hotel Star Rating | 3 |