Holiday Inn - the niu, Coin Frankfurt Ostend Guest Reviews
4.1/5
Very Good
44 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.7
Service4.3
Cleanliness4.4
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All reviews(44)
Positive reviews(42)
Reviews with photos/video(11)
Awesome stay(13)
Clean and tidy(9)
Great service(7)
Great value for money(6)
Awesome amenities(3)
Negative reviews(2)
puilam c
Premium Room
Stayed in Juni 2024
Family
1 review
4.0/5
Very Good
Posted on 8. Juli 2024
The room is big and clean. It has big windows too. The staffs are nice. It is close to the tram station so it’s convenient. However, you need to pay deposit to rent a kettle. Overall, I enjoy my stay here.
Zher
Standard Room
Stayed in Apr. 2024
Solo travelers
11 review
4.5/5
Great
Posted on 12. Apr. 2024
Hotel is excellent! The room is clean and new with ample amount of light, it gives a very pleasant and comfortable vibe. The stay was one of the best place I've stayed at with very reasonable price. Location is a 5 mins walk away from the metro station. The staff speaks fluent English and is friendly. Overall, it's beyond expectations and a wonderful stay at Frankfurt.
Walter
1 Queen Standard Room
Stayed in Sept. 2024
Solo travelers
2 review
4.5/5
Great
Posted on 7. Okt. 2024
Stayed here for a night. Very comfortable room and bed. All worked well and iamb clean. The breakfast was good as well. Would definitely book it again and can recommend it. The area is quiet with some food option around. Public transportation is easy to reach.
Ezgardtrip
Standard Room
Stayed in Dez. 2023
Solo travelers
13 review
3.7/5
Posted on 5. Jan. 2024
Love the hotel location situated in new residential area and about 6mins walk to the train station. Very kind service by front desk staff Teresa and Lovisa. Lack of fridge/coffee/tea/kettle in the room. Unable to keep your food products fresh. Other than that all good! Just another note, there are direct trains from Airport to Frankfurt Ost station. Take RB58 for only 20mins instead of U6 / S8 Train which is the usual route.
Lotux
Standard Room
Stayed in Dez. 2023
Couples
19 review
3.2/5
Posted on 18. Dez. 2023
Even kettle need to borrow by paying €20 deposit, and how they keep record wasn’t well communicated between colleagues. The girl worked in reception wasn’t willing to pay me back the deposit as she said she didn’t see any record on their system.
Xie
Standard Room
Stayed in Apr. 2024
Solo travelers
2 review
3.7/5
Posted on 25. Apr. 2024
Nothing special but completely reliable, I will come back to the niu! Perfect experience for the price.
Anonymous User
Standard Room
Stayed in Juli 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on 15. Juli 2023
Beat hotel I ever stayed in Germany.
Flavius Avram
Premium Room
Stayed in Juni 2024
Family
2 review
4.2/5
Very Good
Posted on 30. Juni 2024
Very Good
Guest User
Standard Room
Stayed in Juni 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on 3. Sept. 2023
Clean and comfortable
Nataliemint
Standard Room
Stayed in Apr. 2022
Family
2 review
4.5/5
Great
Posted on 12. Apr. 2022
Very good modern hotel in very convenient and peaceful location. Would definitely come back.
Guest User
1 Queen Standard Room
Stayed in Aug. 2024
Business travelers
13 review
4.0/5
Very Good
Posted on 30. Aug. 2024
The rooms are very small and the quilt feels like it's for a single person. It was my first night in Germany and I felt a little uncomfortable living there.
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Fengyuxiongying
Premium Room
Stayed in Febr. 2024
Solo travelers
11 review
3.5/5
Posted on 9. März 2024
1. The desk is designed so that you can’t sit on it at all.
2.The room is small
3. The front desk was very nice. They printed four pages of documents for me without charging me.
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Guest User
Standard Room
Stayed in Jan. 2024
Solo travelers
16 review
3.0/5
Posted on 24. Febr. 2024
Booked a double bed room. The quilt is 1 meter wide. There was no free water in the room and it was very, very cold. I caught a cold and my nose couldn't stop flowing. The bathroom heater automatically shuts off. Turning it on has no effect. The advantage is clean.
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Wand
Standard Room
Stayed in Okt. 2023
Travel with friends
6 review
5.0/5
Outstanding
Posted on 30. Okt. 2023
I like that it is clean and comfortable. I would like to visit again next time.
I didn't plan on staying consecutively, but the room was nice and clean so I stayed longer.
It's really nice, probably because it's newly built.
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Guest User
Standard Room
Stayed in März 2024
Business travelers
31 review
3.5/5
Posted on 29. März 2024
Facilities: General
Hygiene: OK
Environment: General
Service: The reserved room was of a higher level than the actual room I stayed in. I did not request a room change. The hotel promised to delay check-out until 2 pm on the last day. However, it turned out that the guest was kicked out immediately at 12 pm, which was not true.