Domaine Lyon Saint Joseph

A quality dignified experience.. excellent staff service and attitude

This is a real find. Lovely peaceful grounds and impressive building staff very helpful facilities great very clean a little on the small size but fine beautiful views over the hotel grounds.

By far the worst hotel I’ve ever stayed in. On arrival we checked in, we were told that breakfast was from 0700 to 1000. We went to our room which had a bad smell. Being totally exhausted we went to sleep. It was a big room with a big bathroom. I didn’t use the bathroom during the night. In the morning I opened the bathroom door and was hit with a smell of impregnated urine. I was retching and had to stop myself being sick. I went to reception, complained and my room was changed without any apology or concern at all. We then went for breakfast at 0930. There was various cereal, cakes, bread and all the normal breakfast items. There was also something that looked like scrambled egg and something that resembled sausages wrapped in bacon. The presentation was appalling and not much left. I asked the ‘waiter’ If there was any fresh eggs available, his response was ‘why?’. Simply, there any much left in the container and that what was left was stuck to the sides. After about ten minutes he brought some out but in the same disgusting container. Next day was the same thing. On Monday, we went to BF at half nine only to be met by the look of astonishment by to the staff, BF had finished at 0900. Went to reception to ask why. Receptionist, amongst other things, was blunt, rude and not very helpful. She pulled an instruction leaflet out, started tapping it with her fingers and said, ‘it is black and white, it is very clear……. What do you want me to do?’ I told her that I would like a breakfast but then gave up, it was like talking to a brick wall. No air con made the rooms unbearable at times. Fans were available. Tried to get refreshments on Sunday night, The bar was shut. BF was not included, it was approx £14.00 each - definitely not worth it. The beds were comfy. Had to sleep with windows open therefore letting insects in. Needless to say we suffered insect bites. One good thing about this hotel was the checkout time was at 1100. I could go on but I’m sure you’ve got the jist. Would I stay there again? NO WAY!