Odyssey33232622973
September 30, 2023
I really liked this accommodation, which consisted of chalets set in a lovely green area which is part of a farm near the Iguazu falls. The chalets are very large, with a living area, a large bedroom, a bathroom with an outdoor view and a kitchen area. There were chairs on the front patio. The air con was efficient, the bed comfortable and the shower powerful. There was an outdoor pool, which was great in the heat and we were able to wash some clothes and hang them to dry on the airer. Breakfast was included and it was quite good, although the buffet was left uncovered and there were quite a few flies around at times. The farm is walking distance from the entrance to the falls and the Bird Park (15 minutes) ,so it’s an ideal location and there are some other hotels nearby for dinner, if you wish. The reason I’ve only given 3 stars is because of the following: The staff on reception were helpful, but we felt that we were being overcharged for taxis which they booked for us. The final straw was on checkout - we were leaving at 9.00am to go to the airport, but there was no one on reception when my husband went to pay. When someone came, we could not pay on a card, as their machine did not work. We had asked them to order a taxi for us. They went to find another card machine, by which time we were getting stressed, so we booked an Uber, which we had found to be reliable and abundant. We eventually paid in cash and then our car arrived. We left and the driver drove down the path to the electronic gate, which is opened in reception where there are cameras on the gate. The gate was not opened, even though we had just left the reception. Our driver got out and rang the gate buzzer several times. Still it didn’t open. After about 5 minutes the driver got back in and reversed all the way up the drive and went into reception and the gate was then opened. This left us with a very negative view of the Pousada, when I had felt it was a great place to stay, so it was a real shame.