Business Hotels in Foz do Iguacu

Wonderful hotel with the unique experience of staying with the Parque Nacional de Iguaçu. The building itself is also a piece of history and the facilities are top notch. The staff is very attentive, informative, and friendly with the exception of the registration/check-in desk. Most of the employees at the front the desk acted as if they were being bothered to perform their job which was such a stark contrast from the rest of the hotel staff. We are a younger couple that had been traveling for a week prior to arriving to the Belmond and we saw the difference in the treatment one such employee (Martins) gave to us, as compared to other customers who may be older or appear wealthier. In fact, we enjoyed the hotel very much regardless and wanted to extend our stay but we were met by ambivalence by Martins and Samuel at the front desk and instead of extending for three more days chose to save the money to stay another property next week.

Upon arriving at the hotel at 11 am after a full night of travel, I was asked to stay and wait until 2 pm or until a room opened up. I then requested an upgrade, hoping a higher level room would open up sooner. As a Wyndham Diamond member, not only did they not recognize my status or any membership with them at all, they also tried to charge me for the upgrade and did not allow any early check-in. It was only after mentioning that I was Diamond and showing them on the app that Diamond members can get free upgrades that they allowed me to be upgraded and check-in early. While I'm happy with the result, I've never had any other hotel neglect to acknowledge my status, especially if it's that respective brand's top-tier status. I've also never had to remind the hotel itself of their own membership benefits policy. To me, it seems almost embarrassing that they did not know how to treat their Diamond members. Other Wyndhams I've stayed at were happy to upgrade me, oftentimes without me even requesting it. For the stay itself, the suite was nice and very large. Two queen beds with a small seating area. TV was positioned a bit oddly, but still watchable. I liked that they had a microwave, kettle, and fridge, but the fridge was stocked full of drinks that they laughably did not know or have the prices for. There was also a vent in the room that was making odd noises and allowing warm air inside. The room did have a nice view, though, and the location was not bad. Finally, breakfast was actually quite good, with decent variety and hot food options. Check-out was a breeze and very quick, thanks to me not consuming any minibar drinks.

Really enjoyed our stay. Perfect location with access to the city and having the mall in front of the hotel also super useful. The pool is a good size and decor tasteful. The fitness room could be better equipped, but still workable. Staff attentive and breakfast ample and varied. I recommend it.

The hotel has a house structure, which is far from the reception, restaurant and main pool, and offers cars to take and bring guests, but this service is inefficient. We often wait more than 15 minutes, on footwear away from the room, in the hot sun, with a 2-year-old child, and we were forgotten twice. The hotel restaurant is good, but does not include the maximum lotion of hosting, so, depending on the lotion, it is impossible to sit at the peak time, which is incompatible with a 4-star hotel, seems a bandijan.

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Fantastic resort for families. The hotel service was amazing and offered tons of activities for kids and adults alike. Location was perfect.

A comfortable hotel in Foz do Iguaçu. Worths a nothing-to-do day only to enjoy it. Good spa and workout facilities. And when you happen to be at the swimming pool area don’t forget to ask Fabiano for his delightful drinks (his caipirinha is wonderful).