Hotels near Lake Matheson, Fox Glacier

Our stay at this hotel had a few issues. The rooms are clean and looked nice at first glance but we found the rooms noisy from internal and external noise. There is nowhere to hang clothes, no closet or rail. The shutter blinds let a lot of light through early in the morning. The bathroom was clean but the shower temperature was erratic and the shower head kept falling down. Food and drink in the restaurant is good but the service is a bit chaotic. We prepaid for our breakfast but in the morning we were told we weren't on the list for breakfast so had to go to reception twice to resolve that issue. Not a great start to the day. The evening dining service involves queuing at one place to ask for a table and then place your order for food. You then need to queue again at the bar to order drinks. Overall, for the price we paid for the room I don't feel we got value for money.

Fox Glacier is a tiny town with barely a handful of eateries and a lot of tired and old accommodation so aesthetically, Distinction FG stands out. the rooms are a good size and the overall look is like a 3.5 star motel with basic furniture and decor. The included breakfast is pedestrian: hot food selection, condiments and toast, Cornflakes and Vitabrits with milk and bottled juices. throughout NZ, a lot of the customer service roles seem to be filled by travellers on 1-year working holiday visas so who you get and their level of service and ability is all very patchy. The current crew at Distinction FG seem competent and eager but when we checked in, the front desk was unattended at 3pm. We could hear someone out the back swearing and yelling but no one came forward. then we noticed a small sign mentioning that if the desk is unattended, ring the bell. So we did. and we were met with someone who whipped around the corner to look, without making eye contact with us, yell, ”Where the f*&k is she??!!!??” We assumed ”she” was the person who was supposed to be manning the desk. then a young girl appeared from behind us to check us in. Needless to say, her boss/owner disappeared and left the girl to do the menial check-in task. Of course this may have been a one-off incident and and there may be some explanation but I not sure if it's ever appropriate to use that kind of language when guests are standing in front of you, let alone within ear shot.

This house in Fox, I forgot to take my wallet when I left, and kept it for me for 3 days. I returned from Queenstown to take it again, thank you. There is a super super big kitchen, a lot of tableware, and the proprietress is warm and refreshing. I arrived at noon, and they asked to check in. In fact, I don't recommend it for the entire western route, because the mountain road is not easy to walk. It's better to leave more time to live somewhere for 2 more days, and you can hike without children. This one is also 2 large and 1 small, and it was given 3 single beds. Actually we only used 2 of them. It is a faucet that mixes water~~convenient

Very good motel, easy to get in and out, clean and comfortable, and a simple kitchen! The town is not big, but the room is big enough. Shopping and seeing the glacier are very convenient, praise! Facilities: Good Hygiene: good Environment: Good Service: Good

Personally very satisfied. Behind the main street, next to the Western Wildlife Center, Alice May is diagonally opposite, and it is convenient to go to supermarkets, shops, trails and hot springs. The room can be parked at the door. There are refrigerators, cutlery, microwave ovens, knives, washing supplies, towels, shower gel, no toothpaste, toothbrush, slippers, hangers, wardrobes. There are public kitchens, torch living room, dining room, laundry room, free self-service popcorn, restaurant tableware, knives, cookware, stoves, and some seasonings. It is very convenient to cook, remember to use the washing and returning, garbage sorting. Free breakfast is served daily: bread, cereal, jam, milk. No soup porridge is available in the evening. The hotel restaurant is facing the glacier, the atmosphere is harmonious and the accommodation is very comfortable. There is also a free hot tub for soaking in the hotel. There is also a barbecue grill.

One of the few five-star hotels in New Zealand, the front desk is Chinese. The room is also relatively clean, the restaurant in the hotel is delicious, there will be someone to help carry the luggage when you arrive at the store, the overall feeling is good

The room is new and clean, with complete facilities. The location is also very good and the price is very reasonable. Overall, it is a very good hotel.

Overall it was a particularly good choice near the fox glacier, and all the rooms were fully booked on the day. The cabin is equipped with the kitchen utensils needed, but there is no dishwasher. The only fly in the ointment is that there is a bathroom, which is used in line, but overall it is the best choice.

Brilliant location and views, amazing cabins and quiet. We decided to stay here for 2 nights after the rain had settled in and slow our trip down. The location is approximately 5 kilometres out of Franz Josef itself but the benefit is the peace and quiet and large cabins. The cabins had a well kitted out full kitchen, large lounge and dining room and good sized bathroom. There were 2 heaters in the room which kept us toastie warm all night. There were DVDs in the reception for you to use free of charge and the gentleman at the reception was friendly and gave us some fresh milk to enjoy a cuppa with upon arrival. We will definitely be going back and staying on our next trip to NZ.