To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(756)
Positive reviews(738)
Reviews with photos/video(317)
Awesome amenities(100)
Near shopping area(77)
Easy to get around(70)
Convenient for shopping(68)
Large rooms(58)
Well decorated(29)
Friendly front desk staff(28)
Luxurious(14)
Negative reviews(18)
Guest User
North European-Style Featured Deluxe Room - 1-Room (1 Living Room)
Stayed in Oct 2024
Family
3 review
4.5/5
Great
Posted on Oct 29, 2024
It is conveniently located 5mins walk from Qinghui Garden and the eateries along Huagaili St. Even closer, around the corner is Wong Lau Tai which serves delicious claypot meals. Across Dongle Rd, at 2nd floor of commercial building is an old restaurant offering good and inexpensive dim sum from 7am.
The accommodation is also spacious, with good shower and comfortable beds. The Manager was kind enough to accommodate us at a ground level room, knowing my elderly parent has difficulty climbing steps.
Projector screen, massage pillow and phone chargers are provided in the room on a pay as you used basis.
We would stay here again if we visit Shunde in future.
Response from Property: It is conveniently located 5 minutes walk from Qinghui Garden and Huajie Food Shop. Closer, there is Wong Tai Sin Temple on the corner, which serves delicious clay pot rice. Across Dongle Road, there is an old restaurant on the second floor of the business building, which serves good and cheap dim sum from 7am.
The accommodation is also spacious, with a good shower and comfortable bed. The manager is kind enough to arrange for us to stay on the first floor, knowing that my elderly parents have difficulty climbing stairs.
Projection screen, massage pillow and mobile phone charger are provided on a pay-per-use basis.
If we visit Shunde in the future, we will stay here again.
Dear, thank you very much for your compliments and good comments. Your satisfaction and trust are the key factors for our development and growth, and we will continue to maintain this service attitude and quality to bring you a better accommodation experience.
Guest User
Deluxe Enjoyable Family Suite With Triple Beds
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 11, 2024
A very pleasant hotel and friendly front desk! Room is very clean and spacious
Response from Property: Wow! You gave us a five-star praise, thank you so much! Our room features a warm environment, elegant modern style, spacious space, brand-new intelligent facilities, and a bathroom with dry and wet separation, which is also very large and spacious. Xiaoyou knows that you are very satisfied with this stay experience. The location is very convenient, and there is also an underground parking lot at the door, which solves your worries. Thank you again, and wish you well.
Slim88
North European-Style Featured Deluxe Room - 1-Room (1 Living Room)
Stayed in Jul 2024
Family
24 review
5.0/5
Outstanding
Posted on Jul 30, 2024
Second time staying in this hotel. Clean and comfortable. Closed to tourists area. Good screen share for the entertainment
Response from Property: Thank you for your support and encouragement. I am satisfied to have you in my space and proud to have you among my friends. I am very happy to see your warm comments. Thank you for your praise and company as always. If the reply is not thoughtful, please forgive me. I wish you all happiness every day.
Guest User
Selected Family Room - 3-Bedroom, 2-Living Room (3 Bathrooms, Mahjong)
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 31, 2024
We booked the 3-bedroom family room. Each room was spacious, the bathroom was very clean, and the bed was comfortable. The staff were super helpful ie recommended places to eat and booked taxi for us
Response from Property: 非常感謝您的入住以及好評!我們非常高興您能享受您的住宿體驗。期待您的下次光臨,我們將一如既往地提供優質的服務。
Whei Cheun
French Light Luxury Superior Double Bed Room (Self-Service Laundry With Dryer In Public Area Available)
Stayed in Apr 2024
Couples
9 review
4.2/5
Very Good
Posted on May 3, 2024
Good location . Very near to the famous garden and easy to get taxi . Bed is comfortable . Staffs are nice . Value for money
Response from Property: Words are like the warm sun in winter, warm and heartwarming, and filled with infinite friendship and love. Thanks to my good friends for their love, which has added luster to my space and made my humble home more glorious. I am deeply grateful for your support and attention, and I wish you always smile.
Guest User
French Light Luxury Superior Double Bed Room (Self-Service Laundry With Dryer In Public Area Available)
Stayed in Sep 2024
Solo travelers
5 review
4.5/5
Great
Posted on Sep 18, 2024
Super central close to Qinghui gardens, metro stations & eating & shopping. There’s a washer/dryer to use. Room was comfortable and clean. Would recommend to others & stay again!
Response from Property: 再次感謝您的支持和信任,期待您再次光臨我們的酒店,併為您的旅行留下更加美好的回憶。同時,我們也非常歡迎您向更多的朋\
Explorer Bear
French Light Luxury Superior Double Bed Room (Self-Service Laundry With Dryer In Public Area Available)
Stayed in Mar 2024
Travel with friends
89 review
4.2/5
Very Good
Posted on Mar 13, 2024
The location is near the main attraction. It has all the touristy food options. The hotel rate is good. But, the sewage in the bathroom is unpleasant.
Response from Property: Thank you for choosing our hotel. It is located in a quiet area in a busy area. The tourist attractions and food streets are within walking distance. It is a little regretful that I couldn't give you a perfect experience. I am really sorry! The bathroom drains slowly. Today, the staff has checked it again. I wish you happiness and happiness.
Luvseedz
Leisure Enjoyment Unique Double Bed Room (Smart Toilet)
Stayed in Aug 2024
Couples
6 review
4.7/5
Amazing
Posted on Oct 28, 2024
The location is fantastic, very near to the pedestrian walking street where there's lots of food. It's just across from 清辉园. The service by the reception is great too, they were helpful in receiving my parcels that were delivered there before I checked in. However on our last night there was a power failure and it took about an hour to get the power back on.
Response from Property: 非常感謝您的入住體驗分享!我們很高興您享受了舒適的住宿環境和優質的服務。期待您的下次光臨,我們將一如既往地為您提供温馨的住宿體驗。
Eileenoon89
French Light Luxury Superior Double Bed Room (Self-Service Laundry With Dryer In Public Area Available)
Stayed in Jun 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jun 12, 2024
Cleanliness: very good.
Location: very near the 清晖园, full of restaurant, not far from the attraction. .
Service: free upgrade for us, borrow us umbrella, very friendly , the room is very big and nice. Worth it value.
Amenities: complete
The room is as per photos when booking. Location of the homestay is in a small lane. Have to walk out to main road to catch ehail rides, not a big problem as it's a very short walk. Location is really within walking distance to Qinghui Yuan and popular food street. The path to rooms is a few steps down, a bit of a hassle for my elderly mum. The staff were very helpful and helped carried the luggage. Other than that, it was a good place to stay.
Response from Property: 非常感謝閣下的入住與讚賞!很高興 悠家酒店能為您的出遊帶來美好的時光。 您的讚賞給予酒店很 大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力為 每一位客人提供賓至如歸的入住 感受。熱切期待再次光臨體驗!
Nevetsoi
Modern Light Luxury Two-Bedroom One-Living Room
Stayed in Aug 2024
Family
13 review
4.0/5
Very Good
Posted on Aug 5, 2024
It was a nice apartment. I will recommend people to choose this hotel.
Response from Property: 公寓很不錯,我會推薦人們選擇這家酒店。這是親對我們的評價,感謝親對我們悠家的認可,文字如冬日暖陽,温馨暖心,傾注了無限的友誼和厚愛,承蒙佳友抬愛,給我空間增輝添彩,蓬蓽生輝,感謝佳友們支持和關注,我深表謝意,祝笑口常開
Tsz Shing
North European-Style Featured Deluxe Room - 1-Room (1 Living Room)
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Great service and passionate staff! Will come again
Response from Property: 有人看海,有人看月,有人被念,有人被愛。有人等你好評到現在——祝好事連連,笑口常開!
ChoMay
Chinese-Style Family Projection Room (120-Inch Large Screen Projection + Mobile Screen Casting)
Stayed in Nov 2023
Family
9 review
4.5/5
Great
Posted on Nov 26, 2023
Great Location, clean and spacious room, near to QING HUI YUAN.. but need to climb upstairs, no elevator..
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home in Youjia Yiju Shangju. We look forward to your coming again to review our progress, and wish you a happy day!
sagowoon
French Light Luxury Superior Double Bed Room (Self-Service Laundry With Dryer In Public Area Available)
Stayed in Oct 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Oct 25, 2023
Just across the busy walking street, with easy public transportation. Room is super nice clean and comfy.
Response from Property: I will be by your side as long as I live with you." It doesn't need to be grandiose or earth-shattering. I just want to give you warmth and care when you need it. It's because of you that we have our home.
Me on the mov
Premier Superior Room (2 beds)
Stayed in Oct 2023
Couples
17 review
5.0/5
Outstanding
Posted on Oct 21, 2023
The location is great. Walking distance to restaurants, parks, metro station stations. The room was very new, bright and clean. The service was excellent.
Response from Property: Good buyer! Thank you very much for your support to us. We sincerely wish you can have a sunny mood every day. Please forgive me for any inconsiderations. We are always working hard to do better! Thank you again for your stay and review