Comfort Inn & Suites Redwood Country

This hotel met our needs perfectly for our quick road trip to celebrate a special birthday. The accommodations were clean and comfortable and reasonably priced. The staff were extremely helpful. I had some birthday cupcakes delivered ahead of our check in and they presented them to us planned. We also had an issue with the TV later in the evening and the desk clerk came up to assist us and she fixed it promptly. The indoor spa/pool was a great element for the kiddo to enjoy. And it was conveniently located a short walk away from our dinner destination (Eel River Brewing Company).

2 night stay on my long vacay that was unexpected. It was a wonderful hidden gem

The staff were very friendly. The rooms comfortable. Breakfast had a great selection.

Was fantastic all around

Do NOT waste your time OR money!! Worst experience ever. We stay at at least 4-5 hotels a month. We have a special needs child. At about 5 pm a family checked in above us. We immediately heard what sounded like someone coming thru the ceiling. this continued for 30 minutes straight with no.break until i ultimately called the front desk for this to be addressed. We were told nothing would happen as this was not quiet.hours. we ultimately left to come back at 930 pm to settle in for bed before we would wake next am to take our almost 4 hour drive back to the bay. We listened to continuous pounding until 10pm where i physically walked to front desk and pleaded for this to again be taken care of. We got 3-4 hours asleep until about 0500 when the pounding and slamming started again. I waited 15 minutes before calling front deskand being told. "I will ask them to quiet down." I explained there are quiet hours and this isabsolutely unacceptable. the front desk man was short and rude and acted.like i was inconveniencing them by asking him to do his job. After another 45 minutes with no relief and continous pounding and slamming our family was all awake. I again called and asked that we get a.refund and a call from the manager immediately. INothing was done once again. We had to pack up and leave at 0645am without sleep to drive 4 hours back home to actually be in a safe and quiet environment for us. We expect a refund and a call to discuss this matter by management. RIDICULOUS AND UUNACCEPTABLE.