Crystalbrook Vincent

Great hotel, nice view and foods

Great location to Howard Smith Wharves resto and bar Unique style of each room plus the cleanliness , highly recommended 👍🏻

For the price not worth it. Great location yes, but hotel and room not up to cost. Room so dark, foyer is dark also. Staff professional but not hospitality at all. Pool is nice, was backend of summer and slight heating but wasn’t able to stay in long. Would be amazing in summer. Just couldn’t go back at that price

Phenomenal staff from Check in to front desk Manager. Forgot an item and they emailed and arranged shipping. Seamless. Professional and friendly. Amazing stay. Will highly recommend

Convenient

Property was a good value. Parking lot needs resurfacing and a clean up.

Not a great experience at all, would never recommend this place to anyone. Firstly impressions - Only one lift was operating during the whole visit which seems to be a common complains, looking thru previous comments, this means at peak times it can take 10-15 minutes to get on the lift. Then you get hit for parking your car which costs you $35.00 per night. When you finally find your room there is no complimentary water as you would find in even in cheap hotels. There is the mini bar in your room of course but that has no price lists anywhere to be found. You get a great view of an earth wall out the window of your, room and next to no natural light. The bed was comfortable with a large array of pillows, sadly the big pillows stunk of BO, the bathroom was not clean on arrival with marks on the black toilet from where the previous occupant had poor aim. Good - artwork in the foyer is very good, room is well appointed, large shower. Best tip - other than go somewhere else, if you must stay there is the room numbers are in the kick boards in the hallways not on the doors like you would expect, you need to get used to hearing people frustrated walking up and down the hallway trying to find their rooms.

Nice views, and great location.