Popular Fortaleza 4-star Hotels

The hotel was well located, clean and organised, but for two consecutive days, staff went into my room with me sleeping, allegedly failed in the system, and it was a disturbing situation. Taking this slide all happened well and the staff were well educated!

God bless us all the place very blessed by God a man that is safe there is a very blessed man by God was used by God to speak to me and to my husband I believe in the name of Jesus Christ of Nazareth glory to our only God Holy Height at the highest heights, Lord You are God good in the name of our only Lord and Savior Jesus Christ of Nazareth Our only ABBA IS THE father Jesus Christ of Nazareth Amen !

The Premium Suite room was very pleasant, clean and comfortable and yes the pillows are some of the fluffiest I’ve ever felt. The bathroom was amazing as well! The view of the pier and beach was beautiful. The hotel is pretty much central to everything. Last but not least, the entire staff were all polite, patient and professional. I will definitely be back!!!

As I stay here in your hotel the staff are very accommodating❤️❤️ Especially Italo and Gislaine they are helpful when ordering food they are eager for us to understand whats on menu, and positive vibes always. Regarding on ammenities its so relaxing

I know this property as I had stayed there previously and it is to be remembered for the excellent meals available for breakfast, lunch and dinner! Buffet options featuring an outstanding variety of meat, fish, chicken, vegetables and so many combinations! Typical Brazilian meals such as the feijoao are deliciously prepared here! Waiters Andre and Wilson are among the best as they are so kind, humorous, smiling, and serviceable in the restaurant and they are the ones that encourage to come back all years! Other advantages of this Brasil Tropical hotel are very well-known including the location close to the beach, ample rooms with views to the amazing Meirelles skyscrapers and sorrounding area, and a swimming pool located in the ”cobertura” (roof) allowing to have sun baths and also the service of drinks. But what was a complete unpleasant surprise was the fact that at check in Mr Alysson charged me a fee of 215.47 Reais that is fully improper and incorrect as my prepaid booking was completely prepaid in advance (redundancy in my statement is on purpose) and the voucher very clearly stated that my reservation was fully prepaid. Brasil Tropical hotel is the only one doing this in Fortaleza and perhaps the only one in the whole Brazil! I was astonished to see how rude and intransigent Mr. Alysson was as he even did not allow me to get in touch with my travel agency. At a later stage, I spoke with the hotel manager Pedro Ruau and he explained me that the fee was because my travel agency used Decolar as intermediary, which is used to charge the 10% to the guest. But the one who loses was me and no other than me! For this reason and only for it, I am not composing a review featuring this establishement as excellent (because for all the other reasons it is a very good beach hotel).

Wonderful stay... my wife didn't want to leave. Although the hotel is not on the seafront, it is located just a few minutes from the coast. The Sugar Loaf market is approximately 50 meters from the hotel. When we arrived, we were surprised with a room upgrade. We stayed in a suite overlooking the pool, on the top floor, with a shower and king size bed. During moments of relaxation in the pool, we were served a fruit tray (complimentary). All the staff treated us very well. The 24-hour gym with quality equipment is a strong positive point. Excellent breakfast, with fresh food and the option of freshly made tapioca. You can see how detailed the management is. I would recommend the hotel to a friend.

Always a comfortable stay at the holiday Inn Fortaleza. The rooms are fairly large and comfortable for any length of stay. The hotel provides a decent breakfast to get your day started. Also a restaurant on site with cocktails good food and great service. The staff here are friendly and happy to help guests. Augusto the manager is always available to lend a helping hand if need be with a smile on his face. I’ve been all over the world in all kinds of hotels and when I’m in Fortaleza for business or pleasure this is my number one pick.

I booked used *********** and as a mistake, I booked a standard room when I wanted a better category. But because it was paid straight away I couldn't modify it I sent an email to the reservations team trying to upgrade, but the communication was painful. They told me in the end to ask in reception at the check in time - So I did. In the check in I asked for a room with a balcony and a view if possible, they checked and gave me a room with balcony and pool view, which was also the very last room in the corridor, so it also had the beach view - I paid for this upgrade and was happy with it. Room had a strong water smell, but I left the balcony open for a while to see if it helped. After a day I noticed that the aircon doesn't work in the room - it basically stays at 23/24 degrees the whole time - which can be quite warm while sleeping. (Fortaleza was 35 degrees around our stay, and very very warm) I complained to reception, they asked someone to check. I had to complain again later on same day. Again they sent someone over to check while i was out. I came back, stayed a few hours in the room and had to complain at night a third time, the air instead of going down temperature wise, it kept going up, getting to 24.5/25 while we were in the room. When i complained the third time i was advised that they were aware that the temperature wasn't changing in the room, and that they would need to move me. This would be ok if anyone had even called me to let me know, but they let me stay in the room for hours waiting for me to complain again. They asked me to move to a room in another floor, without a balcony, explaining that it was the same category of room, however I had requested a balcony and paid for it at the check in. I asked if I could just sleep in another room that night and sort in the morning then another room as I had paid for, but they made me move all my luggage and etc at mid night that day. I was told a manager would talk to me in the morning instead. Morning came and I went back to reception, but no other room or manager was available. I came back to reception at mid day, and again, no manager available or room. I left for the day and came back at 6, where I was advised that my old room was back available and air con was working, and that the manager would like to talk to me. manager came and asked me ”how he could help me?” like nothing had happened, then I had to say that he was the one that wanted to talk to me and I had to explain the whole situation of the last 2 days all over again. he sent me upstairs with the porter to check the room, room was still 23 degrees. I come back and explain that the room is still 23 degrees, which he replies that the checked the room and room was cold. Well, yes, if you go from reception that has no air con at all, when its 36 degrees outside, and go inside a room that the air con is 23/24, it will feel colder. However once you get in the room, with more people, and stay there for the next 8h, that room

Adorei a infraestrutura: 3 elevadores que, em geral, atendem bem a demanda, quartos super espaçosos, chuveiro ótimo e varal no box, algo que todos os hotéis de praia deveriam ter! O restaurante tem boas opções, o café da manhã tem muita variedade e qualidade. Mas, o que realmente fez a diferença foi o atendimento excelente dos funcionários! Estive no Praia Centro em uma excursão de pessoas com deficiência visual. Eram aproximadamente 50 pessoas. Os funcionários foram muito gentis e eficientes ajudando tanto nas questões de locomoção, no momento do café e em outras solicitações. E um hotel que já está nos meus favoritos e eu certamente indico! Um ponto de melhoria seria colocar voz nos elevadores. Os mesmos já tem botões com identificação em braile. Mas, não da pra saber se o mesmo parou no andar correto por falta da voz.

Cozy, clean, good breakfast (the restaurant could have a better Air Conditioning system, sometimes the cool air wind is to strong). Very well located, the hotel.has easy access to Iracema beach and the new area at Beira Mar avenue. Rooms are clean, good bad abd shower. Air conditinong is old and noisy (maybe in my room) and it was not cycling very well.