For the most part was ok. However, I had to argue multiple with the. check-in desk about certain aspects of my reservation. My reservation came with free breakfast and complimentary drinks. When I checked in the clerk insisted that breakfast was NOT free, that it was an extra charge and even when I showed her my reservation information she disregarded it.
I finally had to activate my phone's Trip.com app and go to her supervisor who finally acknowledged the amenities and showed her how she was wrong.
I should not have had to do that.
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8.9/10
Very Good
GGuest UserFor the most part was ok. However, I had to argue multiple with the. check-in desk about certain aspects of my reservation. My reservation came with free breakfast and complimentary drinks. When I checked in the clerk insisted that breakfast was NOT free, that it was an extra charge and even when I showed her my reservation information she disregarded it.
I finally had to activate my phone's Trip.com app and go to her supervisor who finally acknowledged the amenities and showed her how she was wrong.
I should not have had to do that.
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