Renaissance Fort Lauderdale Marina Hotel

I have stayed at this hotel many times for business. I usually spend one night a month and have been for the past year and a half. This hotel is basic with most areas being dated, but know some rooms have been renovated. This time I stayed in a renovated room. I got to my room as usual and was looking to relax for a few mins. After sitting on the bed for approx 20 mins I stood up to place my wallet on the t.v stand. As I approached the t.v, I noticed something moving. To my shock, it was two small cockroaches moving about the t.v stand. I quickly called the front desk and asked to be moved. The front desk clerk apologized and said she would give me a few Bon Voy points for the inconvenience. No problem as I never unpacked so it was an effortless move. I move into the second room on a different floor and the same exact thing happened again! This time I did not say a thing as I was tired and had to be up again in six hours. I find it odd that two weeks later and I am yet to see this points posted to my account! I will no longer stay at this hotel. Given the cockroach infestation, I would not recommend it!

My stay at the renaissance Fort Lauderdale was truly amazing! All of the staff were super kind and helpful throughout our stay. The breakfast was really good, and the buffet had a variety of options. Carmen was an amazing waitress and made our breakfast truly special! The room I was given was newly renovated and super clean. The air conditioning was not working properly at first, but the maintenance employees came promptly to the room and took care of the issue. Overall, I would recommend this hotel as it’s clean, newly renovated, and conveniently located.

Here’s a quick review you can post or share: ⸻ We had a great experience at the Renaissance Hotel in Fort Lauderdale, and a big shoutout goes to Stephanie at the front desk! We arrived a little early and figured we’d just leave our bags with valet and wait it out, but I stopped by the desk about 30 minutes later just to check in. We had a medication that needed refrigeration and a laptop we weren’t thrilled about leaving in our bags. Stephanie was so kind and helpful—she had just been checking for room availability and, like magic, a room opened up. We were able to get checked in, drop our things, and head out right on time. Her thoughtful service made all the difference!

We enjoyed this hotel a couple years back and were glad to return. Toni was fast and efficient with our check in. She even got our room upgrade as I was previously told an upgrade probably wasn't possible. Great hotel and great staff, convenient from the airport.