Cambria Hotel Ft Collins

The location is ideal, offering nearby amenities. Guests appreciate the comfortable, beautiful rooms and cozy beds. The staff provides excellent, personalized service, addressing guests by name.

Avoid this hotel at all costs, as well as Choice hotels in general. We drove 8+hours and checked in around 9 at night. We booked on the choice website and choose a king suite with pullout sofa to fit the three of us. The photos online are not actual rooms or accomodations. When we got to the room the TV was missing and wires were hanging from the wall, the pullout sofa was actually a reclining sofa circa 1995 that looked like it had lived in someone's basement until recently. We called the front desk to ask to be switched rooms and were told they were sold out and didn't believe that the TV was missing and then asked if we actually needed one. When I asked where we were all supposed to sleep she suggested the floor. I asked for the manager to call and she said she would ask but we quickly got a home call back saying she was refusing because she wasn't on the clock. I called corporate and they only offered to give us our hotel point back with nothing for the hassle only after we checked out. We asked for additional points so we could book a comparable room near by and they refused. While on the phone we discovered poop smeared in the shower and bubbling wood from mold I would assume. We then went down and "checked out" the lady seemed confused but gave us a piece of paper to show our stay but she never actually checked us out. Corporate was still refusing to give us anything even after they could see we had checked into another hotel an hour away the same night. We spend no less than t hours on the phone over 3 days dealing with it only to be pushed around and treated like dirt from the hotel staff and corporate. Choice hotels does.not value their guests even when they are diamond members. IHG would never had made this such a headache. So buyer beware, stay far far away from here.

Hotel under renovation - and it needs it. We didn’t realize that the hotel is under construction/renovation. The rooms were worn and tired, as well as being very dark and having poor lighting. I think that is why the rates are so reasonable at this time. The bed was comfortable and the bathroom seemed to have been renovated, but everything else was sub par.