Richmond House Hotel

Great location, very small room. We stayed for 2 nights. We were promised Mountain views, wardrobe and chocolates. None of this was true, unless you consider 2 hangers and a couple hooks a wardrobe? Our room view was the back of the restaurant. The room is next to the Chinese restaurant and you park behind the restaurant. Be prepared for steep stairs to your bedroom. We were asked for payment as soon as we arrived, no appropriate greeting, how was your journey? etc. This hotel should be advertised as rooms, not a hotel, as there is no reception area or breakfast offered. The bed was comfortable and it was good to be in the centre of the village. If you are happy with basic, this will be OK for you.

This is an unusual place to stay. Firstly, you are staying above a Chinese takeaway. You can smell the food in your room and overhear the noise from downstairs. I don’t think this place should be called a ‘hotel’. There is no lobby and some bedrooms have separate ‘shower rooms’ across the corridor. Our room was basic for the price paid and no breakfast available. We stayed on the second floor, which was a tough climb with our bags. The stairs were very narrow and steep and you would need to be very mobile to make your way up and down them. Our bedroom window was a sight to behold. It featured the very clear outline of where a bird flew straight into the window. In the dirt you could clearly make out its feet and toes, beak, body and wings. This window needs to be washed. We were lucky to have our own en-suite. In the bathroom, the toilet is between the bathtub and the wall. This space is just as wide as the toilet itself, making it a tight squeeze. What blew our minds the most was getting a knock on our door at 10.40pm from the hotel owner demanding payment. This should have been taken care of when we spoke to her at check in/check out. On a positive note, there is a TV in the room and good speed wifi. The room itself and the bathroom were very clean. The location is great and Fort Augustus is a lovely town. However, I would advise staying elsewhere if possible.

The worst hotel in the world 👎👎👎👎👎 ❌❌❌❌❌ (Anyone who’s planning to go there … Think twice !!!!!!!!) The owner was really rude! We booked the hotel at Richmond house” for one night about three months before traveling and “Richmond house hotel” had already confirmed the reservation for us via an email We have never changed the date or canceled the reservation even once But on the day we arrived, the owner just told us that “Oh, we are sorry, We gave the room to another group already, they planned to stay 2 nights and now there’s no room left, you have to search for other hotel. It’s common that hotels can cancel your reservation , all you have to do is just go find some other place” That’s absolutely rude, she didn’t take any responsibility. No apology with truly feelings at all. It was in the evening and it hurt our feelings a lot It was a waste of time and also the owner’s conversation was really hurt our feelings We won’t take anything serious if the hotel canceled us before arriving so we could find some other place that we would love to stay. Not like this that there’s no any cancellation email or phone calls from the hotel and they just told us when we arrived and we had to stay and pay for an unknown hotel that was available at that time We traveled from overseas so we planned and booked, we didn’t just walk in! The worst experience ever!!!!!!

We recently stayed here, mid-week, as part of a longer Scotland stay. Its very difficult to adequately describe this hotel. I'm still not sure what I think about it. The hotel is very central, with free parking around the corner. And in that regard it is ideal. It is overhead a Chinese restaurant (run by the same family) and you do encounter some smells and noise. When I arrived, I was shown the room, before I paid. And the very nice lady explained to me that it was quiet, because it was on the 2nd floor. The stairs to the second floor is very steep and the steps are narrow, so you'd need to be mobile enough to use them. The room is very small. There is only room for a bedside locker on one side - so I had to get out of bed to check my phone or watch in the morning. There isn't a wardrobe, but there is a rail where you can hang clothing. The ensuite bathroom is dated and extremely small. If you were any way overweight you would struggle to use the toilet. The toilet is between the bath and a wall and the gap is only about two feet wide, perhaps a couple of inches more. Tea and coffee are provided. The room, for the most part, is spotlessly clean. However when I opened the top of the dressing table it looked as if nobody had cleaned inside it for a very long time. Not all the rooms have ensuite bathrooms, but there are separate bathrooms unique to each room. And the walls are thin. So if people need to leave their rooms to go to the bathroom at night you can hear the doors slamming, despite people's best efforts. We did not book or eat breakfast in the hotel, but we did go out to two of the lovely cafes which are only a couple of minutes walk away. And it was lovely to sit by the canal locks and watch the boats going through. We absolutely loved Fort Augustus. The town is small but has bags of character and is very pretty. Its a great base for the surrounding area - we drove to Fort William to see Neptune's Staircase in Fort William and on to Glen Nevis for a lovely walk. Both evenings we were there, we ate in The Moorings Restaurant - which is really nice. The main attraction of this "Hotel" is that it is so central and has its own parking. However I think calling it a hotel might be a bit grandiose. But it is situated in a really lovely location. Would we return? I'm not 100% sure. We absolutely loved the location and will certainly return to Fort Augustus and we might be persuaded to stay again, if we couldn't find somewhere as central. Its certainly not the place for a romantic romp away as even the smallest of whispers carried to all the other rooms!!