Dunas de Formentera, a Small Luxury Hotel of the World

Dunas excels with friendly staff, a beautiful setting, and easy beach access. However, my inconsistent room condition and issues with hotel management created major inconveniences. Positives - The staff stood out, especially at the bar and the pool. Every interaction there was warm and helpful - The location is fantastic, great pool (and drinks) and a quick walk to the beach. Areas That Need Improvement - My stay unfortunately involved multiple unplanned interactions with the front desk, the maintenance team, and eventually the hotel manager, which was not what l expected or wanted while on holiday: - Upon check-in, there was no electricity in the room. Once power was restored, I encountered a major insect infestation all over the room including the bed. Over my objections, Dunas would not offer a room switch and instead sent housekeeping to clean. This experience was far from an ideal first impression. - My rooms air conditioning was not working properly for the first half of my visit; the room would not cool below 80°F (27°C) including overnight. After learning from friends in other rooms that this was not their experience, I escalated on day 3 to the front desk and maintenance but it impacted my overall experience. My issues may have been isolated, but those seeking a trouble-free experience should be aware as they were not resolved as satisfactorily as I would have expected at their prices.

My experience with Dunas de Formentera was so spectacular, we added another day to our trip there. Our room #91 was located closest to the beach. Lovely porch, very comfortable bed and pillows. Clean and comfortable. Our welcome bag and throws from them was sweet. The rooms and baths are spotless and the staff beyond accommodating. Breakfast was always fresh and delightful at the poolside. Johanna and the whole staff spent every minute making sure our needs were met. Our scooter delivered and picked up with no stress. Their golf cart just a phone request away to zip you up and down the dunes from your room to restaurant. They provide beach chairs, towels and umbrella as well as lovely poolside towels. You always have more than what you need here. The beach can be walked to many cafes and restaurants. We will be back. The most peaceful and beautiful vacation. I have traveled for 50 years all over the world. Dunas de Formentera is very special.

My friends and I had the best time in Dunas. The staff was so friendly, the location is absolutely perfect, food in the restaurant Caliu, just wow! The moment you enter the hotel, you get a profound sense of calm and serenity. Perfect holiday spot to disconnect!