Hotel Casa Flores de Tikal

This property is very limited in many levels. No elevator, unsafe conditions, no food services at all. The lighting sucks, the WIFI does not work at all, I tiny TV screen. The rooms are very small. etc.

Good location, close to causeway to Flores and bus station. Good value although shower hot water never got even warm!

Just a classic scam here. Did an online reservation 4 room 9 people $236 usd. Got to the hotel was told that I must have been looking at an old page and they don't work with *******. Tried to charge me over $400 usd for 4 rooms. Asked to talk to the manager said they would call. Talked to a girl named Michelle said they don't work with expedia..and the front desk guy gave me a print out from ******* showing me the 4 rooms I booked. Michelle kept lying saying..we dont work with ******* but I'll give you the rooms for $90usd plus tax. Told her to pound sand and left.

Scam scam scam! Avoid this hotel like the plague! Arrived with a group of 9 travellers. I had booked 4 rooms through ******* at a cost of $236 usd all in. When we arrived i was told that they do not work with *******, that I must have been looking at an old page and they could only do the booking at the hotel for $90usd per room plus fees. I asked to speak with a manager to work it out. I was speaking with a girl "Michelle" that the front desk provided due to my limited spanish. She said the hotel doesnt have anything to do with *******. She was adamant that I was looking at the wrong information ******* provided. We dont work with ******* she kept repeating! She said she would call her boss to try to arrange for the price ******* quoted and for us to wait 10 minutes until she could call him haha. We waited almost 20 minutes. When i went back to the front desk the guy still had no clue what was going on but he did have a print out of my online reservations with ******* printed on them haha. Wait it gets better! He called Michelle again and she still denied having anything to do with *******! And still said we could have the rooms for $90usd plus fees. No mention of what her boss said etc etc just trying to hold us up for more money...and i have read reviews about this from practically all the hotels in this area of guatemala. When i said, so you can do the rooms for $90 EACH SHE GOT VERY EXCITED AND SAID YES YES OF COURSE WE CAN! I told her beat it we are outta here!