Guest User
April 12, 2024
The location is good, but the room we booked is different from the one we were given. The room has a very high narrow staircase. People with bad knees and legs would be miserable if they stayed in such a room! The room was cold and gloomy, even though the temperature outside was over 20 degrees. Especially at night, you would be woken up by the cold. The small bottle of drinking water provided for free was only 200ml at most, and it was only delivered at night.
A female staff member at the front desk should be from the management. She looked friendly on the surface, but seemed to discriminate against Chinese people. Her attitude towards Americans staying in the hotel was different! When we asked her why the room was not the one we booked before, she immediately became unhappy. She ignored us for the next two days.
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