Residenze d'Epoca Collection-Sant'Anna

フロントに人がいないので電話して鍵を遠隔で開けて貰わないといけない。 電話番号がなければチェックインできなかった。 フロとトイレはカビがはえていた。 ロケーションは駅近くで最高。

性價比高，不過歐洲公寓住宅，房間略老。

佛羅倫薩住了三晚，因為高鐵延誤晚到店前台下班了，提前聯繫了前台把房間密碼等訊息發郵件給我，有了之前的經驗入住還順利，房間也挺大～

因前台每天衹中午在，造成入住確實有些繁瑣。 優點是離火車站很近，大概也就200米。樓下有一個小的Conad的超市，100米外還有個家樂福。周邊餐廳很多 房間很大，房間簡潔乾淨，浴室設施很新。臨街房間晚上有些吵，老過車。 我住的價格是300多人民幣還是挺合算的，如果超過500就沒什麼性價比了

The hotel check-in experience was very bad: 1. There was no service staff and no clear self-check-in instructions. It took us more than three hours to complete the check-in process. The entire check-in process was thanks to the help of three Italians who lived in the same B&B. 2. The hotel charged an extra 10 euros in urban construction tax. 3. The room was never cleaned during the three-day stay.

I really don't recommend staying here. Don't be fooled by fake reviews. I'm writing my first review so that more people will be fooled. As others have written, it was the worst. I wish they would allow 0 stars. Check-in time is listed as (15:00-18:00). Late check-in after 18:00 will cost 30 euros, and late check-in after 23:00 will cost 50 euros (local cash only). This additional fee was not stated at the time of booking. This is not a hotel, but actually an apartment room. There is mold in the bathtub. Also, the check-in location and the room you will be staying in are far apart, and it takes 20 minutes to walk. (It is also 15 minutes to walk from the nearest station to the check-in location.) Even if you search for the address on Google Maps, a different location will be displayed, so I recommend using Apple Maps. (It's best not to stay here.) I didn't know the way, so I contacted the hotel many times, but I didn't get a reply, so I ended up wandering around in the middle of the night. Trip.com states that the city tax is 11 euros, but in reality it is 14 euros, so be careful. (The best thing to do is not stay here.) It's a really awful feeling.