Super 8 by Wyndham Florence or

Not happy with Super 8 Florence Oregon! They were supposed to take a pending charge for incidentals for the overnight stay, but, instead they charged my credit card. They have now debited the charge back, but due to the exchange rate I now have to pay an amount being the difference on the exchange rate when the card was credited and then debited. When you say you are not going to charge the credit card, don’t go behind my back and do an actual charge. This has soured my stay!!

Our booking was made with this hotel called by its previous name, the Old Town Inn, but it's now a Super 8. This was fine but a little confusing as initially we weren't sure we were in the right place. Our room was on the end of the block on the ground floor. It was clean, nicely laid out and had a decent amount of space. The hotel's major plus is its location, being so close to the Old Town of Florence, literally just a short walk away, where there are lots of places to browse, eat and relax. No complaints at all.

Was pleasantly surprised, as we booked on a short notice for this trip. Got an upstairs room, was clean, quiet, VERY nice for value, too. Heather, front desk, was more than friendly and helpful. Suggested a few restaurants for dinner, and she was SPOT on. VERY close to Old town, which was fun, too. Bed was comfy, housekeeping was super nice as well. would TOTALLY return here.

Stayed solo for one night in July as part of a 25 property/47 night USA road trip, so this review is relatively objective. Easily found adjacent to the highway with plenty of parking. Pleasant staff. Old style motel that has been successfully remodelled. Clean, comfortable and large enough room on the 2nd floor. Those with limited mobility should be aware that there is no elevator/lift. No aircon, but the open window provided adequate fresh sea air during a hot period. Surprisingly very little night time traffic noise. Easy walking distance of the historic old town waterfront with plenty of bars/eating opportunities. No breakfast offered - but there was coffee etc in the reception area. A good pit stop, albeit a little pricey for the standard, but hey schools out and it was their ‘season’.

Stopped for one night on our way down the coast. Quaint hotel, reminded me of travelling in the 60s. Older hotel but has been remodeled. Large rooms, comfortable beds, refrigerator, microwave, coffee pot in room, quiet. No air conditioning but opened the window to let the coastal air sweep in. it is a 2 story hotel with no elevator - we were placed on the second floor. We decided just to take what we needed for a one night stay so we didn't have a problem with a top room. Would suggest requesting a bottom room if you have issues with climbing stairs. Staff was extremely helpful and friendly. Within walking distance of Old Town Florence with plenty of restaurants. Hotel did provide coffee and muffins in the morning. Would stay here again.

We stayed at the Old Town Inn several years ago and had a pleasant experience. The rooms were clean and the location was good. Wyndham recently took over this property. Based on our prior experience, and the acquisition, we booked two rooms for two nights at this hotel for ourselves and my sister and her husband. We arrived on Friday, July 5th around 3 and were initially assigned a room upstairs. Since some of our party couldn’t carry their bags up the stairs, we requested rooms on the first floor, and the hotel accommodated our request. However, when our rooms were ready, I found ours to be unacceptable. The bathroom door had a large hole which looked like someone punched it, holes in the wall were present where shelves were missing from the wall (shelves were in other rooms), and some of the wood was falling off the furniture with shreds of wood were in the carpet. Additionally, unlike other rooms, there were no window screens on the section that could be opened. When my husband asked for a screen, we were told that out of 141 rooms, ours was the only one without a screen, and they had none available to fix the issue. I went to the office to request another fan as the room was hot and uncomfortable. I also mentioned that the room was in poor condition and was told that the damage was caused by a previous guest the night before- a domestic altercation-and they hadn’t had time to fix it. I can’t believe any establishment would give a paying guest a room in such a state. Further, it appeared that although the hotel was fully booked, there were other rooms available. We were later told those rooms were for guests arriving at midnight, even though we were there at 3 in the afternoon. The room we had was disgusting as well as miserably stuffy and warm. I also found the pillows had a terrible odor and I woke up very itchy the next morning, and subsequently found a few hairs in the bed that were not ours. Being that there were not other rooms or hotels available in town, we were stuck here. On Saturday afternoon, the day before our early morning departure, I went back to the office to complain again and expressed my displeasure with the entire situation. The two staff members were apologetic, provided a set of pillowcases and then miraculously found a screen for our window that they took from another room. Although they were apologetic, it really didn’t matter at this point. This hotel should be ashamed of itself, and I would never recommend it to anyone. It is a total disgrace.

Such a great inn. The room was exactly what we needed. There were comfortable beds, and great vanity space, and it was clean. It was located near a bunch of cute shops and restaurants. The staff was friendly and allowed us to check in a bit early.

Room was really clean and a.great value. They work really hard to provide a clean,safe,and comfortable environment and I think they achieved that. The location was close to Old Town which was perfect for me. I've stayed there before and will again for sure.