Sofitel Hotels in Flic en Flac

The hotel was not what i expected from a 5 star. I believe that they are going to do renovations this year. I had half board and wanted to upgrade to all inclusive but they don’t offer all inclusive had I known this before, I wouldn’t have book at this hotel. So full board was and extra Rs8000 and you could only have 2 glasses of wine or two beers included. I can’t understand how the hotel can’t see that this encourages guests to purchase alcohol outside of the hotel. Anyways the bar staff were exceptional in making you feel welcome and really spoilt my daughter for her birthday. One in particular named Sahil. This guy is truly a diamond in the rough. Our time at the hotel was rainy weather but we still enjoyed it with people like Sahil around. Thank you!

1, meals: room type breakfast and dinner, breakfast is not much choice, the quality of the food is obviously not as good as lux, but the taste is delicious, all kinds of curry is delicious; dinner only includes the main restaurant (other restaurants deduct 900 rupees) ), staying for three days to look at luck, the first day to eat the first Italian food that was unpleasant in Mauritius, and took the ”white mushroom” result is a tasteless pasta, taking the ”black mushroom” result is bitter It’s so shocking to burn eggplants (I’m so hard to eat mushrooms), it’s a delicate dumpling, but it’s a tasteless Italian dough. . . I ate half of the meal and laughed because I had never eaten such a ridiculous five-star hotel dinner. Not only the vegetables tasted so bad, but the raw beef that the European and American guests loved was all tasteless and ham. From the inside to the outside, it smells unfresh (cheap), and the fruits, melons, and melons are scattered everywhere. Even the local varieties of papaya are very raw and sweet. . . . . . The next day honeymoon package, the hotel upgraded the beachside restaurant (called forgot, b..b..), honeymoon package is very good, sitting on the beach watching the stars and opposite pigs Teammates, taste a lot. Just three-way cooking speed and Europe and Europe are completely in line, obviously almost no guests, a few dishes to eat for 2 hours, the dessert is also very interesting, on the three small cakes, in fact, are coconut cake, gave different toppings. . . -_-||. . . On the third day, I encountered a more traditional buffet. I have to say that in addition to the very dark dishes of Italian cuisine, the curry of the little blacks is still very good. I am full of curry + fried rice. . . 2, service: the hotel's front desk service and room service are very good, the response is very fast, I don't know the shame of the night, I put forward various requirements, the little black brothers are very enthusiastic and very quickly come to the room to help me engage in this. . The little brother who cleans the bedroom is eager to understand the etiquette. Every night, the water is delivered in a timely manner. I also call say goodbye to increase the sensitivity (it may also be a tip). The only dissatisfaction was the staff of the main restaurant. When we had dinner on the third day, we forced us to order drinks. In fact, there is not a lot of money per person, but the user experience is simply? ? ? ? ? Laozi lives in the 2000+ room. What is the significance of forcing me to consume dozens of dollars of alcohol? ? ? ? ? Check-out and the front desk complained about this problem, it really is the restaurant's little black bullying Chinese tourists, not the hotel regulations, huh, huh. 3, rooms, facilities, etc.: Honey room belongs to the American style that I don't appreciate too much. When I open the door, I feel that ”wow is broken”, but after a long time I also found the dilapidated charm, which is very interesting. Due to the one-day tour of the hotel for a few days, I booked the most basic suite. I didn't expect the balcony of the room to face the beautiful sunset, the gate facing the rainforest and the small pool. It looked very quiet (in fact, very noisy, The number of birds on the edge of the pool is amazing, and the birds that are bombarded with bomber decibels every evening and early morning are also very pleasantly surprised. The hotel is located in the southwest, Sugar Bay is very quiet and beautiful, watching the beach have a sense of inner peace. However, the hotel's lighting master's taste needs to be improved, and the pink, purple, and royal blue lights will shine at night, emmmmm. . . . In summary, it is still recommended for honey hotels, especially for the small partners who have traveled for a few days in the south. They are full, affordable, close to the attractions, and they see the warm sunset when they finish their journey every day. . In addition, remember to carefully check the bills, don't be fooled by the little blacks, the little blacks of Mauritius are so so, be careful to be inexplicably charged! (We found 3 euros without consent)

There are really few reviews about this hotel, especially for Chinese tourists. I have also done a lot of homework, but there are no substantial opinions, so I want to write a review that is useful for Chinese tourists. First of all, there are really few Chinese tourists in this hotel. I didn't meet any during my four-day stay. I will evaluate it from several aspects: First, the service is very good. From the first night of check-in, the front desk who greeted us and the service staff and staff we met every day were warm and thoughtful. Second, the environment. The hotel has many rooms and a large location. The room we were assigned is close to the hotel restaurant and the swimming pool and beach. We walked around the hotel. If we were assigned to a slightly farther room, it would actually take several minutes to walk, but they should have a battery car pick-up service (we used a battery car to deliver our luggage on the first day we came). The hotel's greenery and swimming pool are good, not to mention the beach, which is really pleasant. Third, the room is quite satisfactory. If you are used to staying in a domestic five-star hotel, you may not be able to adapt to it. After all, the facilities and decorations in China are really excellent now. The hotel does not provide toothbrushes, and the drinks in the mini bar are charged. The shower is a bit lacking in water and a bit hot and cold. Fourth, for meals, we booked HB, because I booked this hotel half a year in advance, so the price-performance ratio is good. I would like to point out that if you are really used to eating white food, you should find it ok, but I couldn't eat it on the third day, I missed the eight major cuisines of China too much. Finally, this hotel is very close to Casela, Blue Bay, and the starting point of Chasing Dolphins. In short, this hotel is worth recommending.

Mauritius has changed since my last visit over 25 years ago. It's no longer unspoilt natural beaches and traffic congestion is more of a problem. Having made the above statement Hotel Anelia is a modern comfortable hotel with some good facilities. The staff always greeted us with smiles and greetings. The waiting staff and bar staff were very attentive, Delphinne makes an exceptional cocktail. We had an outstanding room attendant Andy (room 355). Amul always greeted us and offered assistance whenever we saw him in reception. Location is right on the sea front however the natural beach is very small where you can access the sea for a swim. The hotel have made sand terraces with loungers for sun bathing. There are also plenty of loungers around the infinity pools. The morning towel brigade were not present and throughout the day we had no problems getting a place. Our room did not live up to the 4 star rating, it needs a lot of TLC. The wardrobe space consists of a number of shelves, some with ill fitting doors and a hanging rail for dresses. Our bathroom was basic but supplies regularly replenished, the shower developed a leak which resulted in water flood in entrance hall. We reported the fault and was attended to quickly, however was not fixed and required a second report. We also reported the fridge not working and this was replaced immediately with a new unit. It was restocked daily with beers and cold drinks. Food in buffet was mediocre, vegetarians are well catered for. We found the cooking stations cooked meats, chicken and fish too well for us. It was obvious the food was reworked from day to day. Wednesday and Saturdays the buffet moves to the beach which was nice. A visit to the ”burger bar” near the pools is well worth it and food was excellent. This does require booking a day before. Evening entertainment was limited, the dance troop were very good showing the cultural dances. We feel the musician/singer could be improved. We ventured out from the hotel only once but were disappointing with surrounds. A beach walk to Flik en Flac was OK coral and rocks made it difficult without shoes. We didn't find cultural markets in the area. We went on three day excursions ”discovering” features of Mauritius visiting lichee winery, old sugar factory and rum distillery, volcano crater, craft shops and would recommend a Catamaran cruise to south West of Island. Overall we had a great holiday but feel Anelia Hotel needs an upgrade to their accommodation and suggest the food in the buffet be improved.

I took my mother on a vacation of a lifetime in May, and after several days of travel from the western US, we finally arrived at the Sands. We were picked up from the airport and the driver was very nice and got us to the hotel, and once we walked in, we were blown away. The reception area was beautiful and the views spectacular. We were shown our room and it was spacious, and clean with great views out the balcony. As we put our items away a gentleman came to give us a Covid screening. (we laughed because he was wearing a lab coat...) We relaxed by the pool, or played in the water and the staff was always making sure we had everything we needed. The food was very good, but some things were better than others. It was fun to try new dishes that are not part of the cuisine at home. On our first evening my mother wanted wine, and Rahja was very helpful and found her one. From that evening onward, he came to talk to her each meal and made her feel like the most valued visitor there. They laughed and joked a lot. He found her a few more bottles during our stay as well! He was by far her favorite staff member. Soudesh was of great assistance to us, booking off site adventures for us, and arranging transportation. He also asked the kitchen to make me some of their banana jam to take home, as I loved it so much. We used the spa as well, and my mother got the best massage, and mine was only mediocre. The beach at the Sands is also the best along that shoreline, so it's much easier to walk on than further down as it bites into your feet a bit. What made the Sands so nice is how warm and caring the staff was. They felt like family and they seemed to really care about you and really wishing you to have a great vacation. We stayed on the opposite shore after a trip to Reunion Island, and missed that, and wished we were back at the Sands. If I am able to return to Mauritius, I would definitely pick the Sands for my stay!

The hotel has a few flaws, but if you do not pay attention to them, the rest will be fine. The location is super, everything is nearby. Sea across the road, bus stop 50 meters away. Very good for this price. If you want five stars this is not the place.

The location of the hotel right on the beach, the staff and facilities as well as water activities were all good. Also the Deluxe club room that we booked had a beautiful sea view and was very spacious, clean and comfortable. Gifts on the bed on arrival a Pashmina, tote bag & T-shirt were a lovely touch and it was a nice surprise to have a full fridge with cold drinks. Also a bottle of champagne and fruit were delivered to our room which I thought was a mistake but found out this was also a welcome gift after we had checked in. Just got back from a 9 night all inclusive stay. Food is a buffet which I guess most AI is and there’s a number of choices each meal but the quality of food just wasn’t there. Re-heated food that isn’t hot when ate it and apart from one or 2 meals most of the meat was tough and of poor quality. Where possible we tried to get something that was being fresh cooked like omelettes or poached eggs at breakfast. I had to send the milk back after putting g on my cereals and taking one mouthful to find it was off. We filled up on a lot of bread and plain pasta. After both of us had tummy issues. It’s such a shame the food lets it down as the staff work so hard I am sure in the kitchen but they need to be checking the quality of what they are putting out, some food including desserts were just not edible.

It's close to Dolphin Bay. Considering the time of rest, I took a night here. The water in the bathroom is not very good. There is no shower curtain in the shower. The water leaks out, and then there is no water outside. The room is flooded ... Then there is the faucet, which is a bit malfunctioning ... There is also a common problem of the hotel west of the hairball, ants are raging, and there are many heartfelt. On the chair, the cup, the table, but fortunately, there is no food in the bed, they do not go to bed The waiter was very nice. Although he didn't speak the language, he tried his best to consider the customers. Thank you very much.

I booked room for 2 adults and 1 kid 10 years old and right from day 1 hotel staff said kid can not stay in superior room.i was given room saying I will be told if any extra payment is required but no one told anything untill chkout when I was asked to pay MUR 3000 extra for kid stay while I did not ask for extra bed or brkfast for kid bcoz as per booking voucher same was not applicable.when I refused to make extra payment I was threatened of police action as if I am a thief.this is not the way customer should b treated.also seems there was communication gap on part of trip.com to pass on booking requirements.