Tawnyowls
September 8, 2024
We managed to snap up a 1 night stay here bank holiday weekend as someone else cancelled. We wished we could have stayed longer and asked a couple of times if there were any other cancellations. We made full use of the facilities, which I don't think the website fully represents as there was way more than we expected. The pools, games area, mini golf, escape room, cinema showings, mill and cookie story time. All excellent. The room was fantastic we stayed in Defoe on the detached Fleethouse. It had everything we needed, nice touches like the air con unit, though we didn't need it, it was nice to know for future. The bed was comfy and the bathroom was well appointed. A nice touch was the ability to use their baby monitors so we could enjoy an evening meal in the restaurant, whilst not the best cameras for their night vision it was adequate. We ate all our meals during our stay on site, and enjoyed everything we had. Sandwiches were brilliant during the day, steak in the evening, and the breakfast spread was great. They even did a Sunday roast. Whilst we didn't get to try the pizzas they looked great, and served all day every day available from the pizza shack. The most important part was the service, we were always looked after very well, food came promptly and the staff were on hand when needed and very friendly and polite. They were excellent with our daughter and really made the whole experience more enjoyable. A real credit to the hotel. We can't wait for our return, highly recommend!