Moonfleet Manor - A Luxury Family Hotel

We recently went for my mother in law’s 80th birthday. We’d been looking for somewhere that catered for three generations including 3 kids aged 10 to 16 and stumbled upon this hotel. We booked 2 x two bedroom suites and a single room. The pros - the play barn was a big hit with the kids - particularly the indoor football pitch - great variety of family friendly activities including the pool, squash and Padel tennis - location was great - the lounges were nice and family games dotted around the place were a nice touch - staff were very friendly The less positive - it was very expensive for what we got - we didn’t think it was value for money by a long way - we paid £1250 for 2 nights for one of the 2 bedroom rooms. It was up in the eaves and we were greeted by a very noisy, bulky air con unit on the hottest day of the year which we couldn’t have on at night as it was so noisy - my husband struggled with ceiling height in our room (particularly the bathroom) as he’s 6 foot 1 - we weren’t warned about this and it just became annoying - neither of the two bedrooms in our suite had anywhere to sit and dry hair and there were no mirrors in either room apart from the bathroom. I ended up drying my hair using my phone as a mirror - didn’t expect this in a room which is costing over £600 a night. - no wardrobes in either of the 2 bedrooms - our bathroom had glass panelled door so you could see everyone in the bathroom - not ideal for body conscious teenagers! - service was very slow on occasions - there is no bar and we were told there was only one barman - to order a drink you had to sit and wait in one of the lounges and hope someone came to take your order. If they did, service was very slow! Overall we had a lovely weekend together but it didn’t feel like good value for money and we wouldn’t rush back.

This hotel is only suitable for families it should clearly state that it is not suitable for couples solo adults or groups of adults.This hotel try’s to have ‘two bites of the apple’ and ends up with very disappointed guests not to mention wasting their money and time when they could of booked somewhere more suitable. There are children everywhere! including toddlers in just nappies wondering around the lounge! we booked as a couple absolutely not appropriate, unless you want to be in a nursery/playground environment all the time including the dining room and in all communal areas.

Went recently for a family break. Young kids, parents, grandparents. Was fantastic. It’s really built for families, so if you don’t like young kids enjoying themselves, then it’s not for you. Staff and facilities were amazing. Rooms well equipped. Only watch out is the food is quite pricey for what it is. Thank you.

We were pleased to see a sign welcoming walkers who are passing by on the South West Coast Path so decided to pop in just as it started to rain. Staff opened a side door to let us in and could not have been more friendly and welcoming, most especially Christian. We could not stay long that day but returned the next day for a coffee on the lovely terrace, before resuming our walk. And then were tempted back for a late sandwich lunch (bar snacks are served until 5). The food and drink were good in a lovely setting right on the SWCP. We especially appreciated the lovely welcome shown to us as passing walkers and look forward to returning when we have more time to enjoy all the hotel has to offer.

We will be back! Wonderful stay for a birthday celebration. The hotel is perfect for kids, it exceeded our expectations on every detail. A big thank you to Karen who was absolutely lovely and even got our toddler eating pasta when he was not listening to us!! We will be back.

Evening dinner not much choice