Madame Vacances les Terrasses de Véret

Lovely hotel - very friendly staff. Good location right next to a ski lift, the rooms were pleasant and good value. I stupidly left my keys at the hotel but the reception responded to me very quickly and agreed to post these back to me. Would recommend!

Firstly this is not a hotel, it's a residence which means you're renting an apartment and are expected to make the beds, clean it and put bins out etc. The services are basic and anything you need requires to be requested at réception that it manned a few hours a day The pool is freezing, the babies had blue lips and the tiny jacuzzi doesn't come close to satisfying the guests during the week. The apartment itself is old, worn and torn and only the addition of a bed topper made it passable. Although near the slopes the walk along in traffic, buses and limited snow before you get to the uphill plateau makes for a morning warmup before you've done anything else. With small kids it's not ideal. The worst for us was the boot room. It is basically the basement split into boxes so no natural light, our section has nowhere to sit and all corridors so when anyone is trying to get their gear out and the doors are open it's a nightmare. There are no hooks for boots so everything is on the floor which is undrained and nothing is heated. So if you're planning on taking your own gear be aware that a week in this place would do more damage than good. The only nice thing about this place are the views! All in a ridiculous waste of money, so many alternatives for a family ski week.