Résidence Pierre & Vacances Premium les Terrasses d'Eos

The property impresses with exceptional facilities, friendly staff, convenient location near slopes and shops, and clean, well-equipped apartments. Guests also enjoyed the efficient breakfast order system and comfortable rooms.

Lovely hotel for families Really lovely hotel for families, they have great family facilities, not for couple through! It's full of children and not a romantic getaway we were hoping for with kids all over the spa in the evenings. We were so impressed with the facilities for kids though we'll definitely be back if we have kids. Flaine is an excellent set up for families and the hotel is well connected to the town with ski in ski out and shuttles.

When we first arrived at the hotel, our first impressions weren't great, but this improved as the week went on. Check in was efficient, but we could see into the restaurant and noticed lots of glasses and plates all over the place that hadn't been cleaned away. It's just not a nice welcome. We actually didn't visit the bar/ restaurant our whole stay which is unusual for us, but I put this down to the first impression (and the fact it is really expensive). Then on arrival at the room, there just isn't a huge amount of storage. It's mostly small hanging space and then an odd shelf. The second bedroom literally just has one small hanging space wardrobe which would have been a problem if we were all adults sharing. The mattresses were very firm, but I can confirm the sofa is very comfy for sleeping if you struggle with firm beds! You could also hear a lot of outside noise which was mainly people clearing the paths and roads in the night. This might all sound negative, but it was generally clean and the apartment worked well for us as a family of 4 once we got over the lack of storage. Access from the ski runs into the hotel was brilliant and we were close to the ski lockers which was nice. It was generally easy to get around but annoying when Gerats chair lift broke down as it's much harder getting back with skis then as you are reliant on the buses or a bit of a walk. The main selling point for this hotel though is the incredible views. Simply breathtaking. The pool was also lovely with the views too. We have booked to go back in the summer to explore the mountains without snow, so despite the negatives it wouldn't stop me from recommending but just go prepared!