Hotel Aspen Flagstaff/ Grand Canyon InnSuites

We had a great time at this lovely hotel.

Great location, clean hotel. Not a lot of amenities but the room was nice and check in was a breeze.

Wry beautiful simple but cute clean and modern and comfortable

The price was good after we've been in the road for a month BUT there was something on the wall by the front door someone wiped on it and I do not want to know what it was. Approx 100 arcs to the coin op laundry. No change available. No ice buckets so they gave us a thin trash bag that was useless The 'hospitality / pleasantness of the check in desk guy was non existent- people walking around in the parking lot at night and just standing around doesn't give a warm fuzzy feeling. Overall I'd never stay here again. The management does the very least possible and dont really seem to care.

I was double-billed for my reserved room! Read the fine print. I reserved a two-day stay. A bomb-cyclone blizzard overtook me as I drove across Oklahoma and Texas. I pulled off the road after midnight on my check-in date when the highways closed with treacherous conditions. I made it to Flagstaff the following day. The desk clerk informed me my reservation was cancelled as a "no show" and insisted I pay for a new reservation. She assured me the manager would refund my double payment in the morning because of the severe weather. I paid. Next morning, the manager informed me the clerk's assurance was false. The owner's policy allowed them to keep my original payment, cancel my reservation as a no show, and keep my second payment! There was no such statement in my documentation. The room was old, cold, shabby, and dirty. The bed was hard, the linens were scratchy, and the staff were rude. You'd be better-off staying at one of the national low-cost motels than at this dive.