Twin Arrows Navajo Casino Resort

Amazing Staff

The room itself was very modern, neat and tidy. They provided bottled water for the coffee machine but not enough creamer/coffee pods to last me through the morning. Food is good but very, very expensive. Service at the bars/restaurants is slow, and again, very expensive. The odds at the ****** suck. As in, don't plan on being able to play slots for long,bc payouts/bonuses are lowsy. I encountered 3 other couples/people riding the elevator at the same time as me (Fri and Sat), and both sports bars were low energy for a weekend. Which made me think this hotel isn't doing well.

This is a AAA four diamond rated resort also rated the top hotel in Flagstaff in2022 and 2023 even though it is about 30 miles east of the center of Flagstaff. We stayed one night. Upon arrival at noon we were told it would be $40 additional to check in before 2:00. We chose to walk the ****** and indoor pool area and have lunch while waiting. There are 3 restaurants that are open on a rotating schedule. We went to check one, were asked if we wanted to sit, we chose to check a second one, then came back to the first and their was no longer staff there or customers. We went back to the sports bar where a lovely waitress suggested we split the lamb stew. It was very large and tasty and filled s up. This was lucky, as when we went to check the restaurants for the evening they had both closed due to technical problems. The only option was the $40 pp grand buffet cash only. We found a croissant to split at the coffee bar. The room itself was nicely done with some luxury type touches. The bed was very comfortable with luxurious sheets of an unknown fabric. The room was not big but nice. The bathroom had a vanity built to stub your toes, and the shower had a very poor design.Our room faced the San Francisco snow covered peaks to the west….lovely view breaking up the hundreds of miles of flat brush covered desert. This resort-is not near anything..it also has no outdoor access other than the parking lot. There are no grounds to walk or enjoy…a handful of leafless tress, no grass or flowers or shrubs..just brush covered desert. We had a quick unmemorable breakfast, and a Kuereg coffee in our room. Upon getting ready to check out we were stuck on the 4th floor as the elevators had malfunctioned. One restarted about 15 minutes later. The hotel and ****** seemed pretty sparsely occupied our whole time. The staff was pleasant.

Made reservations for this hotel, thinking by its address that it was in the city of Flagstaff, it was actually 20 to 29 miles away from Flagstaff where we needed to be, tried to get my money back, but couldn’t found another motel in Flagstaff, so make sure you know the location of this motel before making a reservation

First impression after 4 hrs here: outstanding!! The inside of the building is immaculate, no smell of smoke anywhere, the architecture and interior design are awesome, and our standard king room is roomy, clean, well laid out with a microwave and small fridge, the bed is very comfortable, and the bathroom is large and really nice. Overall, it is an excellent choice all around. Can't go wrong here.

We had the most beautiful trip. We are on a honeymoon travel trip and this was our first stay. They treated us amazing, upgraded our room, put rose pedals and balloons in our room and brought us chocolate-covered strawberries to our room. This motel is one of the most cleanest places we've stayed and all staff was amazing including the valet.