Residence Inn Flagstaff

I’ve been in hotel sales management for 18 years, worked for Marriott, Sonesta, Accor, Hilton, Best Western, and IHG, and I am now an IT contractor for a non-Marriott brand, and these 4 days at your hotel have been one of the BEST experiences I’ve had. The room very clean, your staff helpful, your breakfast and your staff SO amazing…very organized, friendly, and simply top drawer. First time to Flagstaff (love your city) but second time to Grand Canyon. If your on a budget, this Residence Inn has all utensils, cookware, and plates/cups you need to bring groceries in and cook your own meals, plus a marvelous breakfast buffet, including vegan and gluten free options. Building is in good condition and it is very clean!

We drove seven hours to stay at this hotel for a soccer tournament. Upon arriving, my wife was told that there was no parking available for her vehicle and to park on the street under the sign that said tow away zone. They told her the parking lot was being used For a concert and that no Parking would be available till later that night. They then told her she would have to get up at six in the morning and move her car before 7 o’clock or the vehicle would be towed. This was after we paid for parking online For the hotel. When I called and discussed this with the front desk clerk, she told me she didn’t have time to talk about this and hung up on me. I have called and left my info multiple times with the Hotel manager and he has yet to return my phone call. I did however get an email from him apologizing for the incident and wishing to discuss it further, but he has never reached out to do so. As a Marriott Bonvoy member this is extremely disappointing and has me regretting getting the card.

Great stay Staff were kind. Room was nice and quiet

We liked this location so much we booked it an extra night!

One night in flagstaff Stay was short however would have loved to stay longer

It was great. I would happily visit again