Elaya Hotel Hamburg Finkenwerder Ehemals the Rilano Hotel Hamburg
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1 room, 2 adults, 0 children
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Elaya Hotel Hamburg Finkenwerder Ehemals the Rilano Hotel Hamburg
Hein-Saß-Weg 40, Finkenwerder, 21129, Germany
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Amenities
Surfing
Hiking
Sauna
Gym
Public parking
24-hour front desk
Luggage storage
Bar
All amenities
Property Description
With a stay at Elaya Hotel Hamburg Finkenwerder in Hamburg, you'll be 9 mi (14.5 km) from Theater im Hafen and 10.4 mi (16.8 km) from Volksparkstadion. This hotel is 10.7 mi (17.1 km) from Fish Market and 10.8 mi (17.4 km) from Barclays Arena.
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8.2/10
Cleanliness8.4
Amenities8.2
Location8.2
Service8.3
All 100 reviews
Surroundings
Metro: Kleiner Grasbrook
(14.5 km)
Metro: Emilienstraße
(17.9 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Executive Double Room With Lateral River View
1 Double bed
Free wired Internet
Non-smoking
Minibar
River view
Towels
Hot water (24 hours)
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6
Double Room With Courtyard View
1 Double bed
Free wired Internet
Non-smoking
Minibar
Towels
Daily housekeeping
Desk
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6
Single Room With Courtyard View
1 Single bed
Free wired Internet
Non-smoking
Minibar
Towels
Daily housekeeping
Desk
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5
Twin Room With A View Of The Inner Courtyard
2 Single bed
Free wired Internet
Non-smoking
Private bathroom
Minibar
TV
Towels
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7
Suite With River View
Bedroom 1:1 Double bed
Free wired Internet
Non-smoking
Minibar
River view
Towels
Balcony
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6
Superior Plus Double Room With River View
1 Single bed
Free wired Internet
Non-smoking
Private bathroom
Minibar
TV
River view
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9
Superior Double Or Twin Room With River View
1 Double bed or 2 Single bed
Free wired Internet
Non-smoking
Private bathroom
Minibar
TV
River view
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Guest Reviews
8.2/10
Very Good
100 reviews
- Cleanliness8.4
- Amenities8.2
- Location8.2
- Service8.3
Average for similar properties in Finkenwerder
Review summary
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Location: The accommodation received overwhelmingly positive reviews, with users frequently praising its excellent location, making it ideal for trips and sightseeing.(based on 1 review)
Guest User
May 4, 2025
Super Lage
Günstig parken
Passt für einen Hamburg Trip
Personal sehr aufgeschlossen und nett
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Guest User
February 27, 2025
wir waren sehr zufrieden alles wahr sehr sauber bei Info wahren sie sehr freundlich und mit allem was wir brauchten wahren sie immer hilfsbereit würden wieder zurückkommen und entfehlen es allen
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Daorangezi🍊
March 30, 2024
Booked a room facing the Elbe River, a regular double room. The one with the Elbe River had a great view and plenty of space, but the shower head was mediocre. The pillows in the room were too high and not very comfortable. Others are very good.
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Guest User
August 1, 2025
Great location for Airbus and the ferry into the City and most of the staff are very friendly. However, this is let down on several fronts: (i) Rooms get very warm during the summer months as the Air Conditioning has been broken for at least a couple of years despite feedback from the hotel that this is being attended to! (ii) Carpets are dirty and stained (iii) Bar and restaurant are understaffed especially when the hotel is full (although the staff do try their best to cope) (iv) Not all rooms have a coffee maker (even the Superior Rooms) and they would benefit from a normal kettle for tea making. (v) No iron/ironing board in the room (although the hotel will provide a basic non-steam iron and a very small ironing board on request).
Guest User
July 31, 2025
In die Jahre gekommenes hotel direkt an der Elbe. Freundliches und hilfsbereites Personal. Die Lage ist toll, für Hamburg sehr ruhig gelegen, mit guter ÖPNV Anbindung. Unbedingt Zimmer zur Elbe, ab dritter Etage buchen. Dann ziehen die dicken Pötte Tag und Nacht direkt vor den Fenstern vorbei. Das Zimmer war in der Grösse und Ausstattung (m. Kaffeemaschine) Ok. Die Sauberkeit war gut, aber noch ausbaufähig (z.B. Schimmel Ansätze in der Dusche). Leider hat die Klimaanlage und die Lüftung komplett nicht funktioniert und das bei der Hitze. In dieser Hotelklasse ein No-go. Bei dem Preis hätten wir einfach mehr erwartet.
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Guest User
July 30, 2025
Wir sind am 28.7.2025 angereist und wurden gleich enttäuscht. Es fehlten Bettdecken, ein zweites Duschhandtuch, Duschgel und Shampoo waren leer. Nach dem wir das der Rezeption mitgeteilt hatten kam eine Mitarbeiterin, die kaum englisch und kein deutsch sprach. Es dauerte mehr als 30 Minuten bis sie alles der Reihe nach brachte. Am 1. Tag freuten wir uns aufs Frühstück. Wir kamen um 8 Uhr und es waren viele Tische nicht abgeräumt. Nachdem wir einen 4er Tisch gefunden hatten, war unser Nachbar Tisch nicht gesäubert. Sehr unappetitlich Wir mussten erst eine Mitarbeiterin darauf hinweisen den Nachbar Tisch zu säubern Am Mittwoch kommen wir von einem Ausflug zurück. Unser Zimmer war nicht gereinigt, keine frischen Handtücher, Abfalleimer nicht gereinigt. Unmöglich. Wir hatten uns auf ein paar schöne Tage in Hamburg gefreut. Fehlanzeige. Wir werden das Elaya nie wieder buchen. Es mangelt an der Sauberkeit
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Guest User
July 6, 2025
Ein wunderschönes Wochenende in einem tollen Hotel! Alles hat perfekt geklappt. Das Essen war reichhaltig und sehr lecker. Alle Mitglieder unseres Mercedes Clubs waren begeistert. Ein besonderes Lob geht an Herr Lieber und das gesamte Team, das uns jederzeit freundlich und aufmerksam betreut hat.
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Ralf N
May 19, 2025
Sind wie jedes Jahr zum Hafenfest in Hamburg im Rilano ,,jetzt Elaya ,, Hamburg abgestiegen . Da die Lage unbeschreiblich schön ist, haben wir in den letzten Jahren einiges hingenommen, was die Sauberkeit betrifft . Dieses Jahr fanden wir es fast nicht mehr erträglich. Nicht nur das der Teppichboden in dem Zimmer und auf dem Flur unbeschreiblich dreckig sind, fanden wir auch im Bad Schimmel und die Abluftdüse funktionierte nicht. Das Fernseh lies sich nicht mehr ausschalten, aber man kann ja den Stecker ziehen:) Zum Hafengeburtstag ist immer viel Los, das weiß man. Zum Frühstück war das Personal im Service total überfordert. 2-3 mehr Kräfte hätten dem Frühstück gutgetan. Die Aussenanlage könnte auch mal gepflegt werden. Für uns stimmte das Preis/Leistungsverhältnis überhaupt nicht mehr. Werden , da wir im Herbst noch für eine Nacht in Hamburg sind und wieder im Elaya absteigen mal schauen ob sich was verändert hat. Wollten 1 Woche später auf der Rückreise von Rügen gerne noch einmal nach Hamburg aus oben genanten Gründen haben wir uns dazu entschieden im Alten Land in Jork zu nächtigen. Ein sehr schönes , sauberes ruhiges Hotel mit guter Küche, sehr schönen Frühstück, gepflegten Aussenanlagen. Ist vielleicht eine Alternative zum Hafenfest. Ausserdem halb so teuer wie das Elaya.Schauen wir :) mal
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Services & Amenities
Most Popular Amenities
Surfing
Off-site
Hiking
Off-site
Sauna
Additional charge
Gym
Public parking
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Conference room
Additional charge
Secretarial services
Multi-function room
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Parking
Public (not only for guests) is available On-site parking, and Charge, €12.00 (approx. PHP 804.82) Daily. Reservation not possible
Public parking
Additional charge
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Languages Spoken
German
Food & Drink
Bar
Room service
Snack bar
Health & Wellness
Sauna
Additional charge
Mountain biking
Off-site
Sailing
Off-site
Surfing
Off-site
Hiking
Off-site
Gym
Public Areas
Picnic area
No smoking in public areas
Garden
Elevator
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Business Services
Multi-function room
Secretarial services
Conference room
Additional charge
Fax/copying service
Additional charge
Accessibility
Accessible rooms available
Stair-free main entrance
Safety & Security
First aid kit
Smoke detector
Fire extinguisher
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:€22.00 (approx. PHP 1,475.50) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestFree
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2006
- Renovated: 2010
- Number of Rooms: 170
With a stay at Elaya Hotel Hamburg Finkenwerder in Hamburg, you'll be 9 mi (14.5 km) from Theater im Hafen and 10.4 mi (16.8 km) from Volksparkstadion. This hotel is 10.7 mi (17.1 km) from Fish Market and 10.8 mi (17.4 km) from Barclays Arena.
Enjoy recreational amenities such as a health club and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the beach bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Hamburg? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 170 guestrooms featuring minibars and Smart televisions. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as a health club and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the beach bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Hamburg? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 170 guestrooms featuring minibars and Smart televisions. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Elaya Hotel Hamburg Finkenwerder Ehemals the Rilano Hotel Hamburg?
The cancellation policy for Elaya Hotel Hamburg Finkenwerder Ehemals the Rilano Hotel Hamburg varies depending on the type of room and booking conditions.What is the cancellation policy for Elaya Hotel Hamburg Finkenwerder Ehemals the Rilano Hotel Hamburg?
What are the check-in and check-out times at Elaya Hotel Hamburg Finkenwerder Ehemals the Rilano Hotel Hamburg?
Standard check-in time at Elaya Hotel Hamburg Finkenwerder Ehemals the Rilano Hotel Hamburg is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Elaya Hotel Hamburg Finkenwerder Ehemals the Rilano Hotel Hamburg?
Can I bring my pet inside the Elaya Hotel Hamburg Finkenwerder Ehemals the Rilano Hotel Hamburg?
Pets are allowed on request at Elaya Hotel Hamburg Finkenwerder Ehemals the Rilano Hotel Hamburg. Charges may be applicable.Can I bring my pet inside the Elaya Hotel Hamburg Finkenwerder Ehemals the Rilano Hotel Hamburg?
How far is the Elaya Hotel Hamburg Finkenwerder Ehemals the Rilano Hotel Hamburg from the closest airport?
The closest airport is Hamburg Finkenwerder Airport, and it is about 7 mins from hotel by car (3.7 km).How far is the Elaya Hotel Hamburg Finkenwerder Ehemals the Rilano Hotel Hamburg from the closest airport?
About This Property
| Nearest Airport | Hamburg Finkenwerder Airport |
|---|---|
| Distance to Airport | 3.68KM |
| Nearest Train Station | S Neugraben |
| Distance to Train Station | 13.6KM |
| Nearest Subway Station | Kleiner Grasbrook |
| Distance to Subway Station | 14.51KM |
| Average Price From | PHP11759 |
| Hotel Star Rating | 4 |