Guest User
October 30, 2024
Run away from this hotel. We have been going there for many years, and this year, we had a catastrophic "welcome". Not to mention the fact that the rooms are not at all soundproofed (we live with the neighbors), the reception harassed us, even at night (call on the telephone line of the room at 10 p.m.) because they could not be cashed from the site that they themselves subcontract (room paid in advance on this trip site). We were called during the day on our phones, the hotel asking us to pay them again a second time and to sort it out with the site. After 4 days of harassment, we had to use our own phone (the hotel refused to call them) to resolve the problem. I have never seen such archaic management. Change receptionist and reservation manager, that's advice.
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