Phoenix Palace Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Fenghuang

Phoenix Palace Hotel

Hongqiao Middle Road, Fenghuang, Hunan, China
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Renovated in 2022, the Phoenix Palace Hotel offers both holiday makers and business travelers a pleasant stay in Fenghuang. Show More
We Price Match
hotel overview picture
Last booked 7 hrs ago
4.4/5·Excellent Location
Free room upgrade, great service
Amenities
Public ParkingBarRestaurantConference roomFreeMulti-function roomChildren's poolLuggage storageFreeWake-up call24-hour front deskWi-Fi in public areasFree
All Amenities
Surroundings
Metro: Fenghuangdengdai
(1.6 km)
Metro: Fenghuanglansheng
(1.8 km)
Airport: Tongren Fenghuang Airport
(44.1 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Elegant Queen Room
10

Elegant Queen Room

1 Queen bed
35m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Tree House Scenic Double Bed Room With Private Balcony And Ancient City View
11

Tree House Scenic Double Bed Room With Private Balcony And Ancient City View

1 Queen bed
47m² | Floor: 3
Skylight
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Guestroom - With View (Double Bed)
5

Guestroom - With View (Double Bed)

1 Queen bed
25m² | Floor: 1
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Room Details
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Tree House Scenic Twin Room With Private Balcony And Ancient City View
9

Tree House Scenic Twin Room With Private Balcony And Ancient City View

2 Single bed
47m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Romantic Room - Double Occupancy
5

Romantic Room - Double Occupancy

1 Queen bed
47m² | Floor: 1
Free Wi-Fi
Air conditioning
Private bathroom
Tea bags
Toothbrushes
Room Details
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Bird's Nest Family Suite With Private Courtyard
6

Bird's Nest Family Suite With Private Courtyard

2 Queen bed
40-55m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Toothbrushes
Room Details
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Elegant Room (Double Bed)
4

Elegant Room (Double Bed)

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Room Details
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Deluxe Family Duplex Room
10

Deluxe Family Duplex Room

1 Double bed and 1 Queen bed
57m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Guest Reviews(220)

4.4/5
Verified Reviews
  • Cleanliness4.4
  • Amenities4.2
  • Location4.6
  • Service4.5
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 23, 2024
半山腰,視野很好
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 23, 2024
隔音不太好
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 23, 2024
酒店的設計非常有意思,還能看見古城全景,衞生條件也不錯!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 23, 2024
鳥巢很有特色,服務態度超級好,接送幫忙拿行李上下👍
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 22, 2024
房間一般、設施一般、早點一般、衹能説住賓館這麼久、最差的一個賓館、如果旅遊的話上去太累了(除非體力**的人)一般人不建議去
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A‍I‍d‍e‍p‍a‍n‍b‍i‍a‍n‍ ‍-‍ ‍4‍y‍u‍e‍q‍u‍a‍n‍x‍i‍n‍h‍u‍i‍g‍u‍i
August 20, 2024
I booked a family suite and was shocked when I entered the room. The bathtub downstairs was clean, but the hygiene of the sleeping area upstairs was not good. There was dust on the sheets (I asked the hotel and they were still trying to explain that it fell from above. The floor was so low, didn’t you wipe it with so much dust?!), and the carpet was dirty and dirty. There were so many mosquitoes in the room, and I killed several of them in the middle of the night. There were stink bugs and various unknown reptiles. What should I do if they crawled onto the bed at night? I really dare not think about it! The "Bird's Nest" also has two floors, and the bathroom facilities are yellow! If you pursue cleanliness and hygiene, don't come here, it's better to stay in a regular hotel. I don't even want to give this hygiene half a star! The environment is the only plus point. The air in the woods is good, but it's still not as beautiful as advertised. The night view of the ancient city is not clear in the room (blocked by trees). The hotel is in the Nanhuashan Shenfeng Cultural Scenic Area, and any double package is definitely included. But be careful: 1. You can't see anything from the sightseeing elevator. It's sealed, just an ordinary elevator; 2. You need to climb stairs to check in to the guest room. The housekeeper will help you carry the luggage, but it's still quite tiring, especially you have to go down the mountain to eat (the breakfast restaurant is in the mountain); 3. Take the Maglev Express and take the shuttle bus to Qifeng Square, and then walk from Qifeng Square to the hotel front desk (it takes about six minutes). The hotel front desk has to take the elevator, magic carpet, and climb the stairs to go up the mountain, which is really too troublesome; 4. The naked eye light show is only one at 10:30, which is very late. We didn't experience the Miao costume. Don't have any expectations for the service here. It can't be said to be bad, but there is no service! We are Ctrip Platinum members, and we used the early check-in rights, and the hotel also confirmed it. We also added the front desk WeChat in advance before checking in and informed in advance when we would arrive. Unexpectedly, when we arrived, the front desk staff said indifferently that there were no rooms available and we could check out at 12:00 at the earliest! We told him that we used the rights and confirmed it, so why can't it be done! He said that Ctrip automatically confirmed it. That's fine, but why didn't he tell us in advance that we couldn't check in (no room available) when he knew what time we were coming? He also explained that we didn't ask in advance, so why did we come if we didn't check in? The breakfast was also very bad. As soon as you opened the door, you could smell the strong smell of cigarettes in the restaurant. It was not just unpleasant, and there were very few varieties. It was really a rip-off! In general, it's just a ** hotel with a false star rating, at most three stars. It's the worst hotel on this trip, and I will never come again! If you want to get close to nature, don't come here to experience it! There are many hotels in the country, and there are countless better ones than this one, and the price is cheaper! It's so expensive, but it's nothing!
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
August 16, 2024
Small space, average facilities
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 15, 2024
The room facilities are average and the environment is good. The scenery on the terrace is still blocked.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 15, 2024
Facilities: A bit old, and the air conditioner has problems! Environment: Very good Service: good
Original TextTranslation provided by Google

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from every country/region are accepted

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeChinese
StyleBuffet
Opening hours[Mon - Sun] 08:00-10:00 Open
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2020
  • Renovated: 2022
  • Number of Rooms: 26
Renovated in 2022, the Phoenix Palace Hotel offers both holiday makers and business travelers a pleasant stay in Fenghuang.

The hotel is conveniently located just 11km from 凤凰古城站 and 44km from Tongren Fenghuang Airport. Being just minutes away from Fenghuangdengdai Metro Station allows guests to explore the city with ease. There's plenty to do nearby, with Shiban Street, Fenghuang Ancient Town and Wanshou Palace all within a short distance.

This hotel makes a great place to kick back and relax after a long day of sightseeing. This Fenghuang hotel provides parking on site.

If you are looking for a convenient place to stay, our guests have told us that this location is excellent. This hotel is particularly popular with those traveling with families.

Services & Amenities

Bar
Conference room
Restaurant
Restaurant
Cuisine: Chinese
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About This Property

Nearest AirportTongren Fenghuang Airport
Distance to Airport44.11KM
Nearest Train StationFenghuanggucheng Railway Station
Distance to Train Station11.07KM
Nearest Subway StationFenghuangdengdai
Distance to Subway Station1.56KM
Average Price FromPHP8238
Hotel Star Rating4