Qianxun Yunjing Zen River View Hotel Guest Reviews
4.7/5
Outstanding
628 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(628)
Positive reviews(621)
Reviews with photos/video(225)
Offers pick-up/drop-offs(84)
Fantastic river view(34)
Convenient parking(31)
Well decorated(22)
Close to scenic area(21)
Friendly front desk staff(17)
Perfect for business trips(13)
Good air conditioning(10)
Negative reviews(7)
Chres
Recreation Suite - River-View
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 27, 2024
We organised a family trip to Fenghuang not knowing what to expect on the stays. Qianxun Yunjing Zen River Hotel surprised us. We initially booked a family suite room, but after seeing the big heavy luggages we are carrying, the owner upgraded our room to have easier access. Room was beautiful and clean. Design was minimalistic and classy.
Staff was also kind and helpful, was able to communicate with them using translator app as our mandarin is not the best. We were picked up from fenghuang gucheng train station and ride was smooth and quick.
Not to mention the amazing view at the front located in the heart of Fenghuang, I will book this hotel again when I come back.
Response from Property: Thank you for your good comment. Giving a rose to someone leaves a lingering fragrance in your hand. Your good comment is our greatest support and encouragement, and will also be the driving force for our continuous optimization and progress. The hotel provides one-way pick-up at the high-speed rail station, but no drop-off. I wish you a pleasant journey and a happy family!
mrdaniyyel
Guestroom - River-View (Terrace)
Stayed in Nov 2024
Travel with friends
11 review
4.7/5
Amazing
Posted on Dec 27, 2024
Fantastic service and very good location. They arranged for us to be dropped off at the train station and even helped us with the luggage! Highly recommend!
Response from Property: Thank you for your good comment. Giving a rose to someone leaves a lingering fragrance in your hand. Your good comment is our greatest support and encouragement, and will also be the driving force for our continuous optimization and progress. The hotel provides one-way pick-up at the high-speed rail station, but no drop-off. I wish you a pleasant journey and a happy family!
Guest User
Guestroom - River-View (Terrace)
Stayed in Nov 2024
Couples
2 review
3.5/5
Posted on Dec 22, 2024
The accommodation is located within the town which is convenient. Room was smaller than it appears on the photos. The staff helped to lug our heavy luggage up the stairs which we appreciated. The hotel provides only one way transport from train station to the accommodation, and the hotel did inform us prior. We were told to book our own taxi (which is not possible via didi and we had to search on our own for the local taxi app service) for the trip back to the train station, and if we were unable to book one via the app, they told us to walk out to the bridge to hail a taxi. We had a huge luggage with us. We would have appreciated if the hotel offered to at least help us book a taxi, especially since the price of the room is not cheap in comparison to other accommodations.
Response from Property: Hello, after receiving your feedback, we actively conducted self-examination and will strengthen the details of the service in the future. Thank you for your valuable suggestions. I wish you a pleasant journey and a happy family!
Chee Siang
Family Friendly Room - River-View (Balcony)
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Good service. Good location. Friendly staff. Free upgrade to family room with outdoor bathtub.
Response from Property: Thank you for your good comment. Giving a rose to someone leaves a lingering fragrance in your hand. Your good comment is our greatest support and encouragement, and will also be the driving force for our continuous optimization and progress. The hotel provides one-way pick-up at the high-speed rail station, but no drop-off. I wish you a pleasant journey and a happy family!
Mrs. C
Guestroom - River-View (Terrace)
Stayed in Oct 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 27, 2024
We contacted the hotel a few weeks prior to arrange for a pick up at the fenghuanggucheng train station. They picked us up from the train station for free. As soon as we arrive, the boss greeted us and the staff helped bring our luggage to our room. We were also shown different rooms when we arrived, and they upgraded us to their suite room free of charge. The staff are always nice , smiling and helpful. Great location, hotel located away from the major noise but right in the action. We have been travelling around the Philippines, South Korea and China and decided to stay in Fenghuang old town for two nights, and we are grateful that we got some much needed rest. There's a few cheap breakfast options around the hotel. Highly recommended hotel, we would stay here again the next time we come back to Fenghuang old town!
Response from Property: Thank you for your good comment. Giving a rose to someone leaves a lingering fragrance in your hand. Your good comment is our greatest support and encouragement, and will also be the driving force for our continuous optimization and progress. The hotel provides one-way pick-up at the high-speed rail station, but no drop-off. I wish you a pleasant journey and a happy family!
Guest User
Guestroom - River-View (2 beds) (Balcony)
Stayed in Oct 2024
Family
14 review
4.7/5
Amazing
Posted on Nov 29, 2024
We are from Thailand, self-guided travel with family. We spent 1 night here in 2 separated rooms.
Location 10/10 : We love it here. This hotel is not in the heart of the village area but it's just perfect. It's on the west wing but not too west, you can easily reach the center by walking. And this area is not very loud as center that has many pub and bar. The street behind the hotel has many store such as drugstore, convenient store and simple restaurant.
Service 9/10 : The hotel maids here are very strong. They helped carry the luggage up to your room and give the advice. They can also recommend restaurant and activity to you if you ask.
Cleanliness 9/10 : They did well both inside the room and public area. Even the terrace and balcony. The hotel look new and modern inside too.
Facilities 9/10 : This room is on the 3rd floor. It's the room with balcony. We can sit and see the scenery. Very relax there. They provide the helpful service in pick up and drop off too.
Response from Property: Thank you for your good comment. Giving a rose to someone leaves a lingering fragrance in your hand. Your good comment is our greatest support and encouragement, and will also be the driving force for our continuous optimization and progress. The hotel provides one-way pick-up at the high-speed rail station, but no drop-off. I wish you a pleasant journey and a happy family!
Guest User
Yunji River-View Balcony Double Bed Room
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Nov 6, 2024
The hotel is nice beautiful view an good location,the staff is good and friendly ,provide free pick up at the station
Response from Property: Thank you for your good comment. Giving a rose to someone leaves a lingering fragrance in your hand. Your good comment is our greatest support and encouragement, and will also be the driving force for our continuous optimization and progress. The hotel provides one-way pick-up at the high-speed rail station, but no drop-off. I wish you a pleasant journey and a happy family!
Sisi_Bailey
Guestroom - River-View (2 beds) (Balcony)
Stayed in Sep 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Oct 14, 2024
The room, atmosphere, and service are very excellent!
The hotel staff is friendly and helpful.
Best location to stay in Fenghuang.
Highly recommended.
Response from Property: Thank you for your good comment. Giving a rose to someone leaves a lingering fragrance in your hand. Your good comment is our greatest support and encouragement, and will also be the driving force for our continuous optimization and progress. The hotel provides one-way pick-up at the high-speed rail station, but no drop-off. I wish you a pleasant journey and a happy family!
Thuy
Yunji River-View Balcony Double Bed Room
Stayed in Nov 2024
Family
7 review
4.5/5
Great
Posted on Dec 22, 2024
I stayed here for 2 nights, very satisfied, convenient location, clean room, I will come back next time.
Response from Property: 感謝您的好評,授人玫瑰手留餘香,您的好評是對我們最大的支持與鼓勵,也將是我們不斷優化前進的動力,酒店提供高鐵單程接站,沒有送站的,祝您旅途愉快、闔家歡樂!
Guest User
Guestroom - River-View (Double bed)
Stayed in May 2024
Couples
12 review
4.5/5
Great
Posted on Jun 15, 2024
Hotel just a short walk from NanHua Road entrance. Hotel along river blank. Have good river view. Con side is rather noisy. Noise from people and tour groups tour along river blank and pub music noise. Room wise is spacious,. Bed comfortable. Con is insect in room if previous occupant opened up window. Have a big moth flying around in the room
Response from Property: Hello, after receiving your feedback, we actively self-examined and continuously optimized our facilities. Thank you for your valuable suggestions, which spurred us forward. I wish you a pleasant journey
Sipoom Nimmit
Suite - River-View (3 beds)
Stayed in Nov 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Dec 11, 2024
The facility and location is great nothing to complain. The shop owner and staff gave us a very nice service! I would recommend it for everyone.
Response from Property: 感謝您的好評,授人玫瑰手留餘香,您的好評是對我們最大的支持與鼓勵,也將是我們不斷優化前進的動力,酒店提供高鐵單程接站,沒有送站的,祝您旅途愉快、闔家歡樂!
Guest User
Guestroom - River-View (2 beds) (Balcony)
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Goo location, nice staff very kind staff good service. Recommend for traveller!!!!! So good
Response from Property: 感謝您的好評,授人玫瑰手留餘香,您的好評是對我們最大的支持與鼓勵,也將是我們不斷優化前進的動力,酒店提供高鐵單程接站,沒有送站的,祝您旅途愉快、闔家歡樂!
Rachel
Guestroom - River-View (2 beds) (Balcony)
Stayed in Oct 2024
Couples
4 review
4.7/5
Amazing
Posted on Nov 4, 2024
Nice hotel with nice staffs. They tried their very best to provide the best service. View from the room is great. Within the core of attractions.
Response from Property: 感謝您的好評,授人玫瑰手留餘香,您的好評是對我們最大的支持與鼓勵,也將是我們不斷優化前進的動力,酒店提供高鐵單程接站,沒有送站的,祝您旅途愉快、闔家歡樂!
Vacharadit
Guestroom - River-View (2 beds) (Balcony)
Stayed in Sep 2024
Couples
7 review
4.5/5
Great
Posted on Nov 28, 2024
Small homestay by the river. We have a balcony view on the upper floor with great view but come with the stair to walk. Staff also service the taxi transfer with great service. Good experience
Response from Property: 感謝您的好評,授人玫瑰手留餘香,您的好評是對我們最大的支持與鼓勵,也將是我們不斷優化前進的動力,酒店提供高鐵單程接站,沒有送站的,祝您旅途愉快、闔家歡樂!
Passak
Guestroom - River-View (2 beds)
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 18, 2024
I recently stayed in this hotel. The location has very nice view of river and ancient city. The area is relatively less noisy. The room is very clean and staffs are very nice and helpful. The hotel also provides free pickup and drop off service to train station. I’d highly recommend this hotel to anyone who is planning to visit Fenghuang, Hunan.
Response from Property: Thank you for your positive comments. Roses that teach people leave lingering fragrance in their hands. Your positive comments are our greatest support and encouragement, and will also be our driving force for continuous optimization and advancement. The hotel provides one-way pick-up from the high-speed rail station. There is no drop-off. I wish you a pleasant journey. , happy family!