YANYU ·YUNXI|Riverside Jiang Scene Aesthetic Resort Hotel (Xiangxi Fenghuang Tuojiang Store) Reviews
YANYU ·YUNXI|Riverside Jiang Scene Aesthetic Resort Hotel (Xiangxi Fenghuang Tuojiang Store)
Fenghuang Building, No.1 Fenghuang South Road, Tuojiang Town, Fenghuang, Hunan, ChinaView Hotel Details
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YANYU ·YUNXI|Riverside Jiang Scene Aesthetic Resort Hotel (Xiangxi Fenghuang Tuojiang Store) Guest Reviews
4.7/5
Outstanding
1062 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1062)
Positive reviews(1041)
Reviews with photos/video(359)
Friendly front desk staff(143)
Well designed(131)
Convenient parking(80)
Offers pick-up/drop-offs(79)
Well decorated(79)
Delicious breakfast(49)
Fantastic river view(22)
Nice bathtub(8)
Negative reviews(21)
Nicholas82
Manyunyan | Stunning River View Giant Screen Movie King Room [Extra Large Bed, Movie Membership, Dual Sofas, Ambient Fireplace, Smart Toilet] [Free: Core Scenic Area Shuttle Service]
Stayed in Jan 2025
Couples
5 review
5.0/5
Outstanding
Posted on Feb 2, 2025
Behind 天下凤凰大酒店 and 1km walking distance to 凤凰古城 scenic spot. Nice and friendly shuttle driver. Overall, very satisfied.
Response from Property: 【新店體驗】【鳳凰古城裝修最好最新酒店之一】【近南華門】【近沱江】【酒店地處鳳凰古城】【窗外湖景】【聚會優選】【親子優選】【商務優選】【百項服務】【超高性價比】尊敬的賓客:您好!感謝您光臨煙雨雲兮度假酒店,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
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CkLim98
Clouds Light, Wind Gentle | Homey Two-bedroom Suite With Double Beds [Stunning River View, Separate Living Room + Desk, Ambient Fireplace, Yado Brand Deep Sleep Mattress, Smart Toilet]
Stayed in Dec 2024
Family
3 review
4.0/5
Very Good
Posted on Dec 23, 2024
Good locations and shuttle service for one way was good.
The rooms are clean but the toilet misses out hanging places for towels and others.
The staff is friendly and breakfast was okay.
Response from Property: 【新店體驗】【鳳凰古城裝修最好最新酒店之一】【近南華門】【近沱江】【酒店地處鳳凰古城】【窗外湖景】【聚會優選】【親子優選】【商務優選】【百項服務】【超高性價比】尊敬的賓客:您好!感謝您光臨煙雨雲兮度假酒店,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
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Lao Mi
Manyunyan | Stunning River View Giant Screen Movie King Room [Extra Large Bed, Movie Membership, Dual Sofas, Ambient Fireplace, Smart Toilet] [Free: Core Scenic Area Shuttle Service]
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 24, 2024
I chose this hotel for its simple yet elegant interior design, and after checking in, I was even more impressed by the service. Xiao Xue at reception was incredibly helpful, responsive, and open to feedback, making my stay even more enjoyable. I will definitely recommend this hotel to friends visiting Feng Huang.
Response from Property: [One of the best designer hotels in Fenghuang Ancient Town] [Near Nanhua Gate] [Near Tuojiang River] [River view outside the window] Thank you very much for your recognition and praise of our hotel! It is a great pleasure to hear your evaluation of us and be able to be your We are honored to have chosen this accommodation as the most comfortable choice during your trip. Your satisfaction is our greatest motivation. We will continue to work hard to continuously improve our service quality and provide every guest with a more warm and comfortable accommodation experience. We look forward to your next visit to experience our dedication and enthusiasm again. I wish you a pleasant journey and all the best
It is probably the best hotel in that area. Staff are very friendly and helpful. Thanks
Response from Property: 【新店體驗】【鳳凰古城裝修最好最新酒店之一】【近南華門】【近沱江】【酒店地處鳳凰古城】【窗外湖景】【聚會優選】【親子優選】【商務優選】【百項服務】【超高性價比】尊敬的賓客:您好!感謝您光臨煙雨雲兮度假酒店,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
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Anonymous User
Yanyu Ballad | Balcony River View Giant Screen Movie King Bed Room [Observation Balcony, Extra Large Bed, Atmosphere Fireplace, Yado-style Deep Sleep Mattress, Giant Screen Projection, Smart Toilet]
Stayed in Nov 2024
Couples
3 review
4.0/5
Very Good
Posted on Nov 23, 2024
Location was fairly quiet but not an issue because the hotel provides a car to head to the main location. Also love that breakfast was provided. Room was unfortunately slightly dirty with lots of drain flies around. Air condition wasn’t also working correctly but that might be because of some settings issue. Good value but that’s about what you get too.
Response from Property: 【鳳凰古城裝修最好設計師酒店之一】【近南華門】【近沱江】【窗外河景】非常感謝您對我們酒店的認可和讚美!聽到您對我們的評價,能夠成為您這次旅行中最舒適的住宿選擇,我們深感榮幸。 您的滿意是我們最大的動力,我們會繼續努力,不斷提升服務質量,為每一位賓客提供更加温馨、舒適的住宿體驗。期待您下次光臨再次感受我們的用心與熱情。祝您旅途愉快一切順利
Guest User
Yanyu Ballad | Balcony River View Giant Screen Movie King Bed Room [Observation Balcony, Extra Large Bed, Atmosphere Fireplace, Yado-style Deep Sleep Mattress, Giant Screen Projection, Smart Toilet]
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Nov 20, 2024
Located right next to the ancient city park, the hotel provides free shuttle ride to the park and discounted coupons for us to use in the park! Very nice and enthusiastic staffs. Good room with big size.
距离凤凰古城2公里的酒店,有专车免费去古城景区,酒店小姐姐都很好人,房间大无异味很满意。
Response from Property: [One of the best designer hotels in Fenghuang Ancient City] [Near Nanhua Gate] [Near Tuojiang River] [River view outside the window] Thank you very much for your recognition and praise of our hotel! After hearing your evaluation of us, I can be your guest this time We are honored to be the most comfortable accommodation choice during our trip. Your satisfaction is our biggest motivation. We will continue to work hard to continuously improve service quality and provide every guest with a more warm and comfortable accommodation experience. We look forward to your next visit and feel our dedication and enthusiasm again. I wish you a happy journey and all the best
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Shwu Yei
Manyunyan | Stunning River View Giant Screen Movie King Room [Extra Large Bed, Movie Membership, Dual Sofas, Ambient Fireplace, Smart Toilet] [Free: Core Scenic Area Shuttle Service]
Stayed in Nov 2024
Travel with friends
9 review
4.7/5
Amazing
Posted on Nov 23, 2024
Service staff is helpful and friendly, full points for their service is excellence. Breakfast need to improve , shall have western choice like fried eggs example like sunny side up eggs, bread & bacon :)
Response from Property: 【鳳凰古城裝修最好設計師酒店之一】【近南華門】【近沱江】【窗外河景】非常感謝您對我們酒店的認可和讚美!聽到您對我們的評價,能夠成為您這次旅行中最舒適的住宿選擇,我們深感榮幸。 您的滿意是我們最大的動力,我們會繼續努力,不斷提升服務質量,為每一位賓客提供更加温馨、舒適的住宿體驗。期待您下次光臨再次感受我們的用心與熱情。祝您旅途愉快一切順利
Guest User
Manyunyan | Stunning River View Giant Screen Movie King Room [Extra Large Bed, Movie Membership, Dual Sofas, Ambient Fireplace, Smart Toilet] [Free: Core Scenic Area Shuttle Service]
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 7, 2024
Room is clean and new. There is a car service to the phoenix old town from hotel. Near the town attraction.
Response from Property: 【鳳凰古城裝修最好設計師酒店之一】【近南華門】【近沱江】【窗外河景】非常感謝您對我們酒店的認可和讚美!聽到您對我們的評價,能夠成為您這次旅行中最舒適的住宿選擇,我們深感榮幸。 您的滿意是我們最大的動力,我們會繼續努力,不斷提升服務質量,為每一位賓客提供更加温馨、舒適的住宿體驗。期待您下次光臨再次感受我們的用心與熱情。祝您旅途愉快一切順利
Guest User
"Emerald Hideaway | Quiet Luxury King Room [Ambient Fireplace | Private Dressing Table | Mini Fridge | Smart Toilet | Yado Brand Deep Sleep Mattress]"
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 20, 2024
Everything is great. Clean and new room, very spacious. friendly staff. highly recommend
Response from Property: 【鳳凰古城裝修最好設計師酒店之一】【近南華門】【近沱江】【窗外河景】非常感謝您對我們酒店的認可和讚美!聽到您對我們的評價,能夠成為您這次旅行中最舒適的住宿選擇,我們深感榮幸。 您的滿意是我們最大的動力,我們會繼續努力,不斷提升服務質量,為每一位賓客提供更加温馨、舒適的住宿體驗。期待您下次光臨再次感受我們的用心與熱情。祝您旅途愉快一切順利
Shanice Xue Yee
Anlan Fu | River View Bathtub King Room [Ambient Fireplace, Deep Sleep Mattress, Smart Toilet, Dressing Table]
Stayed in Sep 2024
Couples
7 review
5.0/5
Outstanding
Posted on Sep 24, 2024
We are very picky and this is best hotel ever we stayed in Zhang jiajie n fenghuang trip.
Highly recommended
Excellent stayed experience
Response from Property: 【鳳凰古城裝修最好設計師酒店之一】【近南華門】【近沱江】【窗外河景】尊敬的賓客您好!小兮十分榮幸能為您帶來一段愉快的入住之旅,能得到您的認可是對我們最大的鼓舞,小兮以優質的服務作為酒店特色,遵循着“待客如親友”的服務理念,致力於為每位客人提供周到,細緻,貼心恰到好處的服務,為客人打造賓至如歸的入住體驗!
Andreas Karl
Yanxia Man | Hot Spring King-size Bed Room [Breathtaking River View · 5-meter Extra Large Window Adjacent Hot Tub · Atmospheric Fireplace · Yado-style Deep Sleep Mattress · 3-meter Long Dual Sink Vanity · Smart Toilet]
Stayed in Jul 2024
Solo travelers
17 review
4.0/5
Very Good
Posted on Aug 8, 2024
This place has a few things going for it. The rooms are pretty nice, practicality of a large bath/small pool in the room that takes a lifetime to fill notwithstanding. Pretty good view of the river The location suits those who like to be close to the action, but not right in the middle of it. If you want to see the town without being overwhelmed the moment you step out of your hotel, this place is ideal.And the staff is super friendly and helpful. It does suffer from the fact that some of the amenities seem to have been largely forgotten. Solid stay, but if you look closely, there may be a few rough edges.
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Response from Property: [One of the best designer hotels in Phoenix Ancient City] [Near Nanhua Gate] [Near Tuojiang River] [River view outside the window] Thank you very much for your recognition and praise of our hotel! We feel extremely honored and honored to hear your evaluation of us. Rejoiced. A clean and tidy environment, high-quality hardware facilities and warm and thoughtful services have always been our unremitting pursuit. We are honored to be your most comfortable accommodation choice on this trip. Your satisfaction is our biggest motivation. We will continue to work hard to continuously improve service quality and provide every guest with a more warm and comfortable accommodation experience. We look forward to your next visit and feel our dedication and enthusiasm again. I wish you a happy journey and all the best!
I took my mother out for a self-driving tour during the off-season. The room was very clean, there was plenty of parking space, and the breakfast was quite rich. The porridge was cooked very well, and the noodles were delicious, very healthy and nutritious. It was obvious that they put a lot of effort into it.
It is about 1.3 kilometers away from the Phoenix Ancient Town. If you mind, don't consider it. But there is a special car to the hotel in the ancient town that will take you to the south gate at any time. The driver's service is also very good~
I had a slight cold, and the front desk was very considerate to send cold medicine. The disposable items were also very clean, and the bedding looked very new. This experience was indeed very comfortable, and I give it a thumbs up~
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Original TextTranslated by Google
6/12
Response from Property: 【新店體驗】【鳳凰古城裝修最好最新酒店之一】【近南華門】【近沱江】【酒店地處鳳凰古城】【窗外湖景】【聚會優選】【親子優選】【商務優選】【百項服務】【超高性價比】尊敬的賓客:您好!感謝您光臨煙雨雲兮度假酒店,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
The hotel front desk is very good, very enthusiastic, and the service attitude is particularly good. They provide help very promptly when I need it. Parking is convenient, check-in is fast, the room is relatively comfortable, the price is not expensive, the environment is also good, the room is clean and tidy, the bed is soft and comfortable, and the breakfast tastes very good. It is the first choice for staying and I am satisfied.
Original TextTranslated by Google
6/9
Response from Property: 【新店體驗】【鳳凰古城裝修最好最新酒店之一】【近南華門】【近沱江】【酒店地處鳳凰古城】【窗外湖景】【聚會優選】【親子優選】【商務優選】【百項服務】【超高性價比】尊敬的賓客:您好!感謝您光臨煙雨雲兮度假酒店,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
The hotel service is warm, the hygiene is clean and tidy, the room is warm and spacious, the hotel is in a prime location, the room cleaning staff is also very kind, the front desk is also very enthusiastic, the room price is also very affordable, cost-effective! The network is great, the bed is big, the bathroom is clean, the shower is comfortable, the room attendant is enthusiastic, takes the initiative to greet, parking is convenient, the parking lot is large, washing clothes is convenient, the dryer is convenient, great!
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Original TextTranslated by Google
Response from Property: 【新店體驗】【鳳凰古城裝修最好最新酒店之一】【近南華門】【近沱江】【酒店地處鳳凰古城】【窗外湖景】【聚會優選】【親子優選】【商務優選】【百項服務】【超高性價比】尊敬的賓客:您好!感謝您光臨煙雨雲兮度假酒店,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
I have been in Phoenix for a few days. This hotel is nice. When I got down, someone helped me with my luggage. The front desk staff was very considerate when I checked in, and they answered my questions patiently. You can also play billiards in the hotel, and there is a car to take you to the ancient city for free. The breakfast tastes good, and I am quite satisfied with the cleaning of the room. The hotel can give timely feedback on any problems, which is really good. It is quiet and not noisy when sleeping at night. Another point is that you can bring your pets, which makes me feel that the hotel is very loving. You can also see the night view at night. I have changed several hotels in Phoenix, and this one really makes me very satisfied. There is absolutely no thunder. I can't say enough. Anyway, this hotel is good in all aspects. I recommend this hotel.
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Original TextTranslated by Google
Response from Property: 親愛的賓客,感謝您選擇併入住我們的酒店,同時更感激您花時間為我們留下了如此細緻且充滿讚賞的點評。從您下車的那一刻起,我們的服務團隊就致力於為您提供一個温馨、舒適的住宿環境。得知您對我們的行李服務、前台接待的貼心和專業解答感到滿意,我們倍感榮幸。這正是我們每一位員工所追求的,讓每一位賓客都能感受到家的温暖和便捷。您提到的桌球設施、免費古城接送服務以及美味的早餐,都是我們為了讓賓客在住宿期間享受更多樂趣和便利而精心準備的。得知這些服務都得到了您的認可,我們感到非常欣慰。此外,房間的衞生狀況一直是我們的重中之重。聽到您對房間清潔程度的滿意評價,我們深知每一位員工的辛勤付出都得到了回報。特別感謝您提到我們可以允許帶寵物入住,這一政策確實體現了我們對賓客需求的關注和理解。我們希望每一位賓客,無論是否攜帶寵物,都能在我們的酒店裡找到家的感覺。最後,您對我們酒店夜晚的安靜環境和美麗夜景的讚賞,更是讓我們倍感自豪。我們深知一個寧靜、舒適的住宿環境對於賓客的重要性,因此一直致力於提供最佳的住宿體驗。