SHANTANU
September 1, 2023
This is a very nice place given the limited lodging options when traveling in the remote parts of Iceland. We tried to be at the property when the staff ( singular) was available during the check in time. I suggest the check in instructions could be improved to avoid any language barriers.
1. For example, guests can be told the number of parking spaces in front of each building so that they can keep a safe distance when parking their vehicles. The parking spaces are not marked and it took a bit of a struggle to get that message across. I don’t have any hard feelings about it, but trying be helpful to the property owners and the guests.
2. There was no reception desk and guests were supposed to ring a bell on an inside wall to get the assistance. This could have been communicated as part of the check in instructions. When we reached at the property we didn’t know what to do, but eventually figured it out.
Anyways I have given the property 5 stars because it deserves it.